NEW ONA POSTING

Position: Triage Coordinator Cardiac Health – Cardiac Cath Lab, Structural Heart, Arrhythmia Service & Cardiac Surgery

Dept: Cardiac Health

Posting ID: 4869

Role Level: CPS05 - $54.19 - $65.82/ per hour

Status: Casual

Site: Mississauga Hospital (may require flexibility to work across THP sites)

Shift: Primarily Monday to Friday; Days - 8 Hour Shifts

Posted: October 9, 2025

Internal Deadline: October 16, 2025

Position Summary

In consultation and collaboration with Interventional Cardiologists, Cardiac Surgeons, Electrophysiologists, and other providers, assist in the triage of patients for interventional cardiac procedures including but not limited to coronary angiography, PCI, CTO, structural heart procedures, Pacemaker/ICD/CRT Implantation, Arrhythmia assessment and intervention and follow up care within Trillium Health Partners - Mississauga Hospital and between referring centres to facilitate timely access to services.

The triage coordinator proceeds to plan for the cardiac procedure, completes the booking, and relays information and education to the patient, family, referring physicians, referring hospital and the THP receiving units. Working with office staff, collect and enter required data into the booking grids and the CorHealth database. Acts as a resource to the program and referring centers.

Responsibilities

• Works in collaboration with physicians, triage teams, physicians offices, and referring physicians and their offices, referring hospitals, anesthesia, and critical care and inpatient units.

• Receives and reviews referrals from THP, regional partner hospitals, and physician offices

• Reviews all pertinent information on referred patients.

• Manages the wait list — aware of changes in status or symptoms and make changes to the bookings as indicated - Keeps Physicians informed.

• Relays information to referring unit/hospital/physicians of procedure date.

• Ensure the work up for procedure is completed.

• Manage anticoagulation and cardiac medications pre-operative with physicians

• Coordinate industry representatives for clinical support

• Data entry, management and report writing of the Cardiac Care Network of Ontario WTIS-CCN Along with office staff ensure required data is collected, verified and entered into the CorHealth database application - ICD/CRT and arrhythmia management and maintenance and dept. database(s).

• Outcomes data collection, entry and management of data base

• Assists with quality assurance activities and prepare/enter monthly statistics

• Establishing monitoring and reporting systems for quality assurance.

• Coordination with other Arrhythmia Service Triage and CCN coordinators as a LHIN

Regional Centre

• Participates in continuous quality improvement and evaluation

• Knowledge of best practices for patients referred for all interventional cardiac procedures in the cardiac cath lab and CVOR

• Performs other duties consistent with the role as required.

• Support cardiac triage offices as needed.

• Communicates with all team members as required

• Contributes to the overall vision/mandate of the program

Key Qualifications

THP is committed to internal talent, and therefore priority will be given to internal applicants.

• Current registration with CNO is required

• Baccalaureate Degree in Nursing, Master's Degree Preferred

• Completion of Critical Care Certificate or CCNC required

• 3 - 5 years recent Cardiac Surgery Critical Care experience required

• Comprehensive knowledge of arrhythmia management and device therapy and technology required.

• Clinical knowledge of 12 Lead ECG interpretation, stress test, echo, perfusion scans, coronary angiogram

• Ability to think critically, effectively and prioritize patient needs

• Excellent communication and interpersonal skills required

• Strong verbal, written, interpersonal and customer service communication skills

• Work collaboratively as a part of an interdisciplinary team including Regional referring centers, referring physicians and their offices, inpatient units — THP and regional, CorHealth, THP Cardiac Surgeons, Cardiologists/Electrophysiologists and the other Triage teams.

• Ability to represent Trillium Health Partners and the Cardiac Health program in a positive way.

• Able to build and maintain relationships.

• Work within the mandate of CorHealth including statistical data collection, reporting within time frames, report generation, statistical needs as required by the program.

• Able to function independently

• Positive attitude, enthusiastic, self-starter

• Model a positive work ethic and attendance

• Positive attendance and work record is essential

To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca

Candidates are selected on the basis of their skill, ability, experience and qualifications.

Where these factors are relatively equal seniority shall govern providing the successful applicant.

Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Trillium Health Partners is identified under the French Language Services Act.

We thank all those who apply but only those selected for further consideration will be contacted.