Education: Secondary (high) school graduation certificate. Work setting: Pet shop. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Implement price and credits policies. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Conduct performance reviews. Supervision: 16-20 people. Computer and technology knowledge: Point of sale system. Word processing software. Adobe Acrobat Reader. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Handling heavy loads. Attention to detail. Standing for extended periods. Personal suitability: Efficiency. Energetic. Goal-oriented. Hardworking. Outgoing. Proactive. Quick learner. Time management. Client focus. Judgement. Organized. Team player. Maturity. Patience. Ability to multitask. Screening questions: Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Evening. Experience: 2 years to less than 3 years. Employment terms options: Morning. Day. Weekend. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Financial benefits: Life insurance. Registered Retirement Savings Plan (RRSP).