We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Important information:

• This is a hybrid role based out of SAP Montreal office, working in-office with the team 3 days per week.
• Candidates must be legally entitled to work in Canada at the time of application. This position is not eligible for employer-sponsored work authorization (e.g., LMIA or other immigration support).

What you'll build

As a Product & Engineering Senior Solution Architect in SAP S/4HANA Product Experience - Cloud ERP Product Success, you will drive cloud product adoption and bridge customer needs with sales and product teams. The role centers on managing S/4HANA Public Cloud product experience, aligning business requirements to product capabilities, and supporting rollout of new features.

Your responsibilities:

• Collaborate with customers, Field Sales, Partners, and Product teams across SAP to track engagements and prioritize requests during S/4HANA Cloud implementations in the Americas.
• Support regional teams in implementation projects and manage customer expectations beyond current roadmaps.
• Gather and categorize customer demand for a unified Cloud ERP Product Success approach.
• Feed customer insights into SAP’s Product roadmap and advocate for solution readiness and innovation.
• Test planned and future S/4HANA Cloud functionality and contribute to cross-product deliverables.

Your impact:

• Translating client and market needs into functional specifications.
• Working closely with internal organizations and stakeholders.
• Managing projects under tight deadlines and collaborating with Product Experience units, especially for key accounts and Product Management.

What you bring

• Bachelor’s in Computer Science or Business; MBA/Master’s preferred.
• Customer-facing experience (consulting, solution architecture, support, presales).
• Product definition or collaboration with Product/Development/Solution Management.
• Strong knowledge of SAP S/4HANA Cloud/Public/Private, On-Premise, SAP ERP, and SAP BTP.
• 7+ years professional software development background and relevant SAP environment experience, including SAP extensibility and integrations.
• Subject matter expertise (Finance, Manufacturing, or Analytics) and strong communication skills.
• Preferred Skills:
  • Deep understanding of Cloud/SaaS, ERP processes, and Cloud principles.
  • Expertise in Analytics and iRPA is a plus.
  • Familiarity with Activate Methodology is beneficial.
  • Candidates should align with our vision for digital transformation, possessing analysis, presentation, communication, and networking skills

Where you belong

The Cloud ERP Product Success Team is a strategic investment within the Product Experience Unit, focusing on SAP S/4HANA Cloud and SAP Supply Chain Management, which are integral parts of the new SAP Business Suite. This team is responsible for ensuring the successful activation of these solutions for our customers. They offer expert advice and guidance on implementing the solution using the SAP Activate Methodology, ensuring a smooth and efficient process.

Moreover, the Cloud ERP Product Success Team acts as the voice of the customer within our organization, conveying their needs and feedback to the development team. The team is composed of members from Cloud Customer Care and the Cloud ERP regional Implementation Group, bringing together a wealth of expertise and resources to support customers in adopting SAP S/4HANA Cloud Public Edition, SAP IBP, and SAP DMC as part of the new SAP Business Suite.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 102,400 - 214,300 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. A summary of benefits and eligibility requirements can be found by clicking this link: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 434250 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid