Director, Forensics & Detection, Global Investigations
Top Benefits
About the role
Application Deadline: 12/18/2025
Address: 100 King Street West
Job Family Group: Data Analytics & Reporting
Performs sophisticated data analytics to explore and identify known or previously unidentified criminal behaviours among customer and employee groups across BMO. Supports investigations against people or property of BMO by providing key data or supporting the investigative process. Applies knowledge of analytics algorithms and technologies to develop analytic solutions and support decision making. Develops and implements the strategies for technology as related to business requirements. Acts as a subject matter expert on BMO data and data modelling for criminal risk mitigation to guide management programs and investigation activities. Drives innovation through the development of data products, establishes best practices and influences data governance guidelines and policies.
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
- Ensures alignment between values and behaviour that fosters diversity and inclusion.
- Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts, retains, and enables the career development of top talent.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
- Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
- Networks with industry contacts to gather competitive insights and best practices.
- Develops short and long term technology strategies in support of management frameworks.
- Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
- Builds effective relationships with internal/external stakeholders.
- Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
- Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
- Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
- Manages risk and minimizes losses through monitoring and controlling, and taking appropriate action.
- Identifies business/group control risks and gaps; ensures appropriate action plans are in place to address/mitigate risks.
- Resolves complex and/or sensitive issues raised by internal stakeholders.
- Plans and controls unit operating expenses in accordance with forecasts.
- Leads the design, implementation and management of core business/group processes.
- Assesses and adapts existing operational programs; develops new capabilities to ensure ongoing success.
- Supports relationship management with vendors and partners.
- Identifies and understands new and emerging patterns of fraud, both external and internal.
- Identifies and acquires appropriate data for fraud analysis based on knowledge of BMO product, data warehouse systems and architectural linkages.
- Develops complex technical rules/ scenarios to maximize the effectiveness of fraud detection and prevention programs.
- Applies statistical, data mining and pattern analysis techniques to determine relationships between transactions, customer data and known/predicted fraudulent behaviours.
- Summarizes statistical findings, draws conclusions and presents actionable business recommendations.
- Conducts programming as required for data mining mainframe jobs and develops detection rules/ scenarios or automated reports for Investigator use.
- Develops and maintains models and metrics, scenarios, profiles and parameters used to improve the efficiency of fraud detection systems.
- Manages risk and minimizes losses through monitoring, controlling, audits and verifications in accordance with compliance requirements, policies, procedures and regulations.
- Provides leadership and oversight on the identification, analysis and resolution of issues, recommending appropriate courses of action and creating solutions.
- Supports development and execution of strategic initiatives in collaboration with stakeholders.
- Leads/participates in the design, implementation and management of core business/group processes.
- Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
- Influences how teams/groups work together.
- Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
- Communicates abstract concepts in simple terms.
- Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
- Anticipates trends and responds by implementing appropriate changes.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically 10+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- 5+ years experience in technology governance and/or projects.
- Expert knowledge of fraud and security management.
- In-depth knowledge of risk and technology management as applied to fraud and/or criminal risk.
- Seasoned expert with extensive industry knowledge.
- Technical leader viewed as a thought leader for innovation.
- Verbal & written communication skills - Expert.
- Analytical and problem solving skills - Expert.
- Influence skills - Expert.
- Collaboration & team skills; with a focus on cross-group collaboration - Expert.
- Able to manage ambiguity.
- Data driven decision making - Expert.
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.
Director, Forensics & Detection, Global Investigations
Top Benefits
About the role
Application Deadline: 12/18/2025
Address: 100 King Street West
Job Family Group: Data Analytics & Reporting
Performs sophisticated data analytics to explore and identify known or previously unidentified criminal behaviours among customer and employee groups across BMO. Supports investigations against people or property of BMO by providing key data or supporting the investigative process. Applies knowledge of analytics algorithms and technologies to develop analytic solutions and support decision making. Develops and implements the strategies for technology as related to business requirements. Acts as a subject matter expert on BMO data and data modelling for criminal risk mitigation to guide management programs and investigation activities. Drives innovation through the development of data products, establishes best practices and influences data governance guidelines and policies.
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
- Ensures alignment between values and behaviour that fosters diversity and inclusion.
- Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts, retains, and enables the career development of top talent.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
- Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
- Networks with industry contacts to gather competitive insights and best practices.
- Develops short and long term technology strategies in support of management frameworks.
- Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
- Builds effective relationships with internal/external stakeholders.
- Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
- Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
- Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
- Manages risk and minimizes losses through monitoring and controlling, and taking appropriate action.
- Identifies business/group control risks and gaps; ensures appropriate action plans are in place to address/mitigate risks.
- Resolves complex and/or sensitive issues raised by internal stakeholders.
- Plans and controls unit operating expenses in accordance with forecasts.
- Leads the design, implementation and management of core business/group processes.
- Assesses and adapts existing operational programs; develops new capabilities to ensure ongoing success.
- Supports relationship management with vendors and partners.
- Identifies and understands new and emerging patterns of fraud, both external and internal.
- Identifies and acquires appropriate data for fraud analysis based on knowledge of BMO product, data warehouse systems and architectural linkages.
- Develops complex technical rules/ scenarios to maximize the effectiveness of fraud detection and prevention programs.
- Applies statistical, data mining and pattern analysis techniques to determine relationships between transactions, customer data and known/predicted fraudulent behaviours.
- Summarizes statistical findings, draws conclusions and presents actionable business recommendations.
- Conducts programming as required for data mining mainframe jobs and develops detection rules/ scenarios or automated reports for Investigator use.
- Develops and maintains models and metrics, scenarios, profiles and parameters used to improve the efficiency of fraud detection systems.
- Manages risk and minimizes losses through monitoring, controlling, audits and verifications in accordance with compliance requirements, policies, procedures and regulations.
- Provides leadership and oversight on the identification, analysis and resolution of issues, recommending appropriate courses of action and creating solutions.
- Supports development and execution of strategic initiatives in collaboration with stakeholders.
- Leads/participates in the design, implementation and management of core business/group processes.
- Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
- Influences how teams/groups work together.
- Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
- Communicates abstract concepts in simple terms.
- Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
- Anticipates trends and responds by implementing appropriate changes.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically 10+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- 5+ years experience in technology governance and/or projects.
- Expert knowledge of fraud and security management.
- In-depth knowledge of risk and technology management as applied to fraud and/or criminal risk.
- Seasoned expert with extensive industry knowledge.
- Technical leader viewed as a thought leader for innovation.
- Verbal & written communication skills - Expert.
- Analytical and problem solving skills - Expert.
- Influence skills - Expert.
- Collaboration & team skills; with a focus on cross-group collaboration - Expert.
- Able to manage ambiguity.
- Data driven decision making - Expert.
About Desjardins
Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.