About the role
Are you passionate about the latest trends in apparel and creating exceptional shopping experiences?
Join us as a Department Sales Manager, Softgoods where you’ll lead our team in delivering exceptional service and helping customers find the perfect clothing and accessories for their lifestyle.
Since 1979, we have been Canada’s go-to destination for performance-driven gear and stylish outdoor fashion. From skiing to cycling, we’re here to outfit our customers for their next adventure with apparel, footwear, equipment, and accessories for everyone.
What You'll Do;
As a leader on our shop floor, you’ll combine your passion for fashion with operational expertise to create a standout retail experience. You’ll set the tone as a role model for outstanding customer service, fostering a fun, inclusive, and high-performing team environment.
While partnering with your Assistant Manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re equipped to guide customers to their perfect fit. You’ll manage scheduling, inventory, and merchandising to keep your department running smoothly and looking sharp.
- Deliver outstanding customer service, resolving issues promptly and ensuring customer satisfaction at every interaction.
- Execute visual merchandising standards, including analyzing product needs and implementing weekly plans to optimize sales.
- Act as Manager on Duty, leading by example in daily operations, motivating the team, and ensuring adherence to store policies and procedures.
- Prioritize health and safety by identifying workplace hazards, providing training, and adhering to Occupational Health and Safety standards.
- Support recruitment, staff development, and performance appraisals to build a strong, high-performing team.
What You'll Bring;
- Passionate about apparel trends and inspiring others through your enthusiasm for fashion and style.
- With 2-4 years of retail leadership experience, you’ve successfully led teams to hit goals and elevate customer experiences.
- You’re results-driven, entrepreneurial, and motivated by challenges.
- Strong communicator who knows how to motivate, engage, and get things done.
- You’re an organized multitasker who thrives on juggling priorities.
About Team Town Sports
Canada’s premier destination of team sports equipment and expertise. From hockey, basketball, soccer and baseball, and all sports in between, we strive to carry all the goods and apparel that you need to play your sport the way you want to. We are committed to offering an inclusive and elevated sports retail experience.
About the role
Are you passionate about the latest trends in apparel and creating exceptional shopping experiences?
Join us as a Department Sales Manager, Softgoods where you’ll lead our team in delivering exceptional service and helping customers find the perfect clothing and accessories for their lifestyle.
Since 1979, we have been Canada’s go-to destination for performance-driven gear and stylish outdoor fashion. From skiing to cycling, we’re here to outfit our customers for their next adventure with apparel, footwear, equipment, and accessories for everyone.
What You'll Do;
As a leader on our shop floor, you’ll combine your passion for fashion with operational expertise to create a standout retail experience. You’ll set the tone as a role model for outstanding customer service, fostering a fun, inclusive, and high-performing team environment.
While partnering with your Assistant Manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re equipped to guide customers to their perfect fit. You’ll manage scheduling, inventory, and merchandising to keep your department running smoothly and looking sharp.
- Deliver outstanding customer service, resolving issues promptly and ensuring customer satisfaction at every interaction.
- Execute visual merchandising standards, including analyzing product needs and implementing weekly plans to optimize sales.
- Act as Manager on Duty, leading by example in daily operations, motivating the team, and ensuring adherence to store policies and procedures.
- Prioritize health and safety by identifying workplace hazards, providing training, and adhering to Occupational Health and Safety standards.
- Support recruitment, staff development, and performance appraisals to build a strong, high-performing team.
What You'll Bring;
- Passionate about apparel trends and inspiring others through your enthusiasm for fashion and style.
- With 2-4 years of retail leadership experience, you’ve successfully led teams to hit goals and elevate customer experiences.
- You’re results-driven, entrepreneurial, and motivated by challenges.
- Strong communicator who knows how to motivate, engage, and get things done.
- You’re an organized multitasker who thrives on juggling priorities.
About Team Town Sports
Canada’s premier destination of team sports equipment and expertise. From hockey, basketball, soccer and baseball, and all sports in between, we strive to carry all the goods and apparel that you need to play your sport the way you want to. We are committed to offering an inclusive and elevated sports retail experience.