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Manager of Solution Advisors

Hybrid
Toronto, ON
Senior Level
full_time

About the role

Job Summary:

We are seeking a dynamic and experienced Manager, Solution Advisor to lead a team of Solution Advisors (Pre-Sales Consultants) in delivering strategic, technical, and business value to our customers. You will work closely with Sales, Product, and Delivery teams to drive customer success by aligning our solutions to client business goals and challenges.

This role requires strong leadership, customer engagement skills, and a deep understanding of our products and industry best practices. You will mentor your team, manage workload distribution, and support strategic sales opportunities.

Key Responsibilities:

  • Team Leadership & Development:
    • Lead, mentor, and grow a high-performing team of Solution Advisors.
    • Foster a culture of collaboration, continuous learning, and technical excellence.
    • Conduct regular performance reviews and support career development.
  • Sales Support & Strategy:
    • Partner with Sales to strategize and execute on key deals and opportunities.
    • Review and approve solution designs, proposals, and demonstrations.
    • Ensure alignment between customer needs and proposed solutions.
    • Create statements of work, rfps and project timelines
  • Customer Engagement:
    • Engage directly with strategic clients to understand business challenges.
    • Lead discovery sessions, presentations, and high-level solution workshops.
    • Act as an executive-level technical advisor in complex sales cycles.
  • Operational Excellence:
    • Manage team capacity, assignments, and project timelines.
    • Continuously optimize pre-sales processes and tools to increase effectiveness.
    • Track and report on team performance, win rates, and customer satisfaction.
  • Cross-functional Collaboration:
    • Work closely with Product Management, Engineering, and Marketing to provide market feedback and influence roadmap development.

    • Align with Post-Sales/Delivery teams to ensure smooth handovers and consistent customer experience.

Qualifications:

  • Bachelor’s degree in Business, Computer Science, Engineering, or related field. Master’s preferred.
  • 6+ years of experience in solution consulting, pre-sales, or similar customer-facing technical roles.
  • 2+ years in a team leadership or managerial role.
  • Strong understanding of enterprise software, SaaS platforms, or cloud-based technologies.
  • Proven experience in customer engagement, discovery, and solution development.
  • Excellent communication, presentation, and stakeholder management skills.
  • Strong analytical and problem-solving abilities.

About Sodales Solutions

Embedded Software Products
201-500

The only platform to bring health, safety and employee relations workflows under one roof. Our modules and features are enabled by AI and designed to help you introduce and enforce an organizational culture of fair and respectful employee treatment with a safe work environment. The Sodales platform provides a single portal for managing health, safety, and employee relations business processes for:

• Occupational/non-occupational incidents • Disability claims • Employee relations complaint management for harassment, discrimination, employee misconduct, conflict of interest, and more • Grievance and discipline management • HR case management • Union job bidding and collective bargaining agreement management • OHS medical • Preventative safety • FMLA case management • and more.

Our award-winning platform enabled by AI is an SAP Endorsed App built on SAP Business Technology Platform and can seamlessly integrate with your system of choice allowing you to get up and running in four weeks or less.

Purpose built for highly regulated industries, consistent and standardized processes promote well-being and engagement – and ensure you’re always on the right side of compliance. When you put people at the heart of your business – you can support, protect, and empower them in even the most challenging work environment.