• Creates innovative business development strategies to grow the business in collaboration with other BMO partners.
• Contributes to the development of marketing and sales materials for new business opportunities.
• Identifies short- and long-term value creation opportunities for target customer segments.
• Develops, maintains, and executes a business plan to achieve client retention objectives.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Assists in the development of strategic plans.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Conducts independent analysis and assessment to resolve strategic issues.
• Ensures alignment between stakeholders.
• Collaborates with internal and external stakeholders to meet business objectives.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Monitors and tracks performance, and addresses any issues.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Identifies emerging issues and trends to inform decision-making.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• May consult to or serve on various committees and task forces.
• Provides input into the planning and implementation of operational programs.
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) in accordance with applicable service level agreements.
• Acts as a relationship manager on assigned projects / programs to ensure alignment with overall enterprise and group goals.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Participates in project / program design to provides advice and subject matter expertise that facilitates achievement of required business results.
• Conducts analysis required to inform strategic business development recommendations, and considers the “big picture” to assess the advisability of a course of action toward meeting group and enterprise goals.
• Collaborates with internal and external stakeholders to provide business context in the design, development, and implementation of business development programs and solutions.
• May network with industry contacts to gather and identify competitive insights and best practices.
• Breaks down strategic problems in business development, and analyses data and information to provide insights and recommendations.
• Monitors and tracks performance, and addresses any issues.
• Leads or supports change management activities to coordinate strategic business development initiatives across business / groups and support implementation logistics.
• Leads or participates in implementation of strategic business development initiatives within the group and across BMO by partnering with various internal and external stakeholders; complexity of initiatives may vary, and usually involve multiple stakeholders across the enterprise.
• Identifies enablers and key issues prior to and during implementation of strategic business development initiatives, and raises issues with stakeholders to resolve issues or risks that jeopardize delivery.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Solid knowledge of Lean process improvement methodology.
• Familiar with established process analysis and improvement tools.
• Solid knowledge of testing strategies, test plans, and execution.
• Solid understanding of the business unit’s risk and regulatory requirements.
• Strong knowledge of the business unit’s transaction fulfillment procedures.
• Solid knowledge of process and/or project management.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.