Date Posted: May 8th, 2026

Position Title: Director, Executive Operations (DEO)

Location: Royal Ave YMCA (620 Royal Avenue, New Westminster)

Hybrid Work Option

(Occasional travel as required to visit other YMCA sites and locations)

Term: Permanent, Full-Time

Hours: 35 hours per week

Start Date: As soon as possible

Salary: $80,000 - $95,000 per year

Reports to: President & CEO

Benefits:

• Competitive vacation and paid sick time

• Free YMCA Gym Membership & Y@Home

• Generous employer-matched pension plan

• Eligibility for Extended Medical and Dental Benefits

• Training and Professional Development Opportunities

• Extensive Employee assistance program

• Reduced childcare rates and priority placement for YMCA Staff

• Be part of a charitable organization that positively impacts the community

• Some benefits may vary based on employment terms

Nature & Scope

The Director of Executive Operations (DEO) acts as a high-impact partner to the CEO and the Executive Leadership Team (ELT), ensuring the CEO and ELT operate at peak efficiency. This role is responsible for optimizing executive workflows, managing complex information flows, and orchestrating key executive meetings, ensuring that high-priority initiatives remain aligned and on track.

Major Responsibilities**-** in this position, you will**:**

• Executive Information & Workflow Management:

• • As ELT’s ‘master scheduler’, optimize executive workflows by designing and implementing systems that increase efficiency for the ELT.
  • Manage incoming information, ensuring timely delivery of briefed materials and reports to the executive team.
  • Build data architecture for digital filing of materials and maintain these shared files for CEO and executive team to utilize (Microsoft SharePoint and Teams)
  • Act as a gatekeeper and strategic advisor, distilling complex information into actionable summaries.
  • Implement productivity tools to enhance executive team effectiveness and reduce cognitive load.

• Meeting & Operating Rhythm Management:

  • Own the executive "operating system," managing the cadence of leadership meetings, Senior Leadership forums, and offsites. NOTE: This role may also back up, when necessary, the Director, Board Governance Operations, who provides similar support to YMCA BC’s 3 Boards of Directors.
  • Develop agendas, manage meeting preparations, ensure appropriate attendees, and guarantee clear follow-through on action items.

• Executive Leadership Support:

  • Oversee high-level administrative functions and manage executive support, including the day to day management of the CEO’s agenda
  • Ensure adherence to internal policies, compliance, and risk management at the senior management level.

• Office Management (Royal Avenue):

  • Oversee the support for the Association Services team at Royal Avenue head office, ensuring that the decentralized shared-task systems are in place for daily functions (mail, kitchen, supplies)

Weekly (not daily) attendance at Royal Avenue will be necessary to support this responsibility

Qualification**-you bring:**

• Experience: 7–10+ years of progressive experience in executive operations, management consulting, or a high-level administrative role supporting executives.

• Communication: Exceptional verbal and written communication skills, with experience crafting communications on behalf of executives.

• Organization: Superior organizational skills with the ability to manage complex scheduling and information flows under tight deadlines.

• Technical Proficiency: Proficiency with Microsoft Office Suite, and experience with Software project management (eg Asana) and AI tools to accelerate work product is a plus.

• Judgment: High level of discretion, professionalism, and the ability to maintain confidentiality.

• Education: Bachelor's degree in business administration or related field.

• Background: Experience in a fast-paced environment

• Successful candidate will be required to provide 3 satisfactory references

• Successful candidates will be required to provide a current and satisfactory Criminal Record check with a Vulnerable sector search issued no later than six (6) months preceding the start date.

About YMCA BC:

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable childcare and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at bc.ymca.ca.

Application Process**-**ready to make a difference?

We invite you to apply today and find your WHY!

Internal Applicants: Please apply online to this position through the ADP Workforce Now Career Centre. (Myself/Talent/Career Centre)

Application Deadline: May 18****th 2026

• Please include any and all relevant certifications in your online application.

You will receive an automated notification to confirm receipt of your application.

• If short-listed for a position: We will contact, you to move forward to the next step.
• If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.

Note: Depending on the role, we may need to provide preference to internal applicants first. We treat each competition independently and encourage you to keep applying should your experience and qualification be a match for the role.

Does this role sound like a great fit, but you don’t meet every requirement? At YMCA BC, we understand that qualifications and experiences vary. If this opportunity interests you, we encourage you to apply—even if your background doesn’t perfectly match every qualification.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

Thank you for your interest and application.