Job#: 3010797 Job Description: Development Support - Live Support The Development Support team member works with development teams to provide early testing, documentation creation (e.g. test cases and test briefs, QA Confluence pages), and handles basically anything that could potentially keep a Core QA team member out of the game. They provide feedback to the QA Leads on the health of their area/feature(s) and to the development team on the testing of their area/feature(s). They are the primary contact for our QA team, fielding design questions from Core QA and are the initial development teams first point of contact for asks on the status of testing, or to adjust the testing Core QA needs to complete.

Requirements

• Multiple development cycle experience with a focus on Online PVP & PVE game modes
• Strong understanding of:

Match Flow & Gameplay Systems Testing

• Ensuring sessions progress as expected with no blockers to victory or failure conditions.
• Verifying objective flow, timers, and scoring systems function properly.
• Testing wave logic, round transitions, and escalation systems in different match types.

Combat & AI Testing

• Verifying enemy and ally AI behavior, pathfinding, and combat response
• Ensuring enemy spawn logic aligns with intended difficulty curves and map layout.
• Validating host/client behavior, including replication of animations and stats.
• Testing ability usage, cooldown systems, and AI reactions to player actions.

Multiplayer Functionality Testing

• Testing drop-in/drop-out co-op functionality.
• Verifying objective sync and scoring across multiple players.
• Validating network stability and desync issues in online co-op.
• Identifying desyncs, lag, or matchmaking inconsistencies.

Map & Environmental Testing

• Verifying spawn zones, objective locations, and player access areas.
• Testing for collision issues, exploits, or pathing bugs
• Ensuring interactive objects behave as expected across gameplay variants.
• Verifying lighting, materials, and post-processing effects are consistent.

Performance & Stability Testing

• Identifying memory usage issues, framerate drops, and stability concerns under load.
• Testing game stability across multiple hardware targets (e.g., Xbox Series X|S, Xbox One, PC).
• Monitoring for audio/visual streaming issues, pop-ins, or sync problems.
• Experience writing test briefs, instructions, and playtest documentation.
• Ability to estimate testing scope and effort based on feature complexity.
• Familiarity with bug tracking and test planning tools (e.g., Jira, DevTrack, TestRail).
• Strong organization and documentation skills, with attention to reproducibility and clarity.
• Excellent communication skills, with comfort interfacing across QA, Dev, and Production teams.
• Willingness to learn proprietary tools and pipelines, and to adapt quickly to evolving content

Recommended

• Unreal Engine experience
• Jira, Confluence, Perforce and SharePoint experience
• Strong adaptable teaching skills (teaching to lots of different types of learners)
• Familiarity with the "Gears of War" series and multiplayer game modes.

EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

Apex Systems is part of the Commercial Segment of ASGN Incorporated.

NYSE: ASGN

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.