Top Benefits
About the role
Farrow & Ball - Showroom Assistant, Toronto (30 hours per week)
We have an exciting opportunity for an enthusiastic individual to join our showroom team in Toronto. We are offering this position on a part-time basis.
Farrow & Ball is a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients.
The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockists.
The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.
As the Showroom Assistant, you will be responsible for providing the highest level of customer service, driving sales and helping the team meet and exceed targets. This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand.
If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career at Farrow & Ball.
What we expect from you
Key Responsibilities:
- Actively selling the complete Farrow & Ball product assortment with the ability to close sales and experience in client follow up
- Proactively selling the colour consultancy service and providing accurate advice on colour and suitability.
- Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
- Ensuring that Farrow & Ball Customers are extended the highest levels of customer service at all times, serving Customers in a courteous and professional manner and handling customer complaints efficiently.
- Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
- Processing cash and credit transactions accurately and dealing with customer refunds.
- Assist or carry out other duties during periods of high workload, sickness, holidays and emergencies.
Key Attributes:
- Exceptional communication skills.
- Proven sales and customer satisfaction record.
- Ability to work in a high paced environment and multitask.
- IT literate.
- Technical knowledge of paint and wallpaper is desirable.
This role will require regular lifting and manual handling of Farrow & Ball products and additional training will be offered where needed.
What you can expect from us
- A competitive salary, reviewed annually based on individual performance
- 12 days’ annual leave which increases with length of service plus statutory holidays
- Generous staff discount on F&B products
- Employee Assistance Programme with 24/7 support
- Company Sick Pay
- Healthcare, Dental & Vision
- Life Assurance
We are an equal opportunities employer.
About Farrow & Ball
Here at Farrow & Ball, we're dedicated to creating a range of richly pigmented paints and handcrafted wallpapers, using only the highest-quality ingredients.
Still rooted in Dorset, England, our palette is available in a full range of high-performance interior and exterior finishes. Deepening from subtle neutrals to dark inky hues, our paint is blended with up to five pigments for an extraordinary depth of colour.
It’s also here that we craft each roll of our wallpaper with Farrow & Ball paint and responsibly sourced paper. Our traditional printing methods give an exquisitely tactile, almost three-dimensional finish as you seamlessly combine paint and paper in the same space.
It began in 1946 with local pioneers John Farrow and Richard Ball. Our founders were groundbreaking in their pursuit of only the finest quality ingredients. From then on, our laboratory forged cutting-edge methods for testing the exceptional colour and performance of our paint finishes.
Today the unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out, around the world. Even with more than 60 showrooms worldwide and a global network of stockists, we’ve never forgotten our local Dorset roots.
Top Benefits
About the role
Farrow & Ball - Showroom Assistant, Toronto (30 hours per week)
We have an exciting opportunity for an enthusiastic individual to join our showroom team in Toronto. We are offering this position on a part-time basis.
Farrow & Ball is a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients.
The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockists.
The key to our success is the people behind the paint: from the team handcrafting each tin to showroom staff to support functions, our shared passion ensures customers have a positive, engaging experience at every stage of their journey with us.
As the Showroom Assistant, you will be responsible for providing the highest level of customer service, driving sales and helping the team meet and exceed targets. This is a fantastic opportunity to release your creative potential and grow our global luxury paint and wallpaper brand.
If you have a genuine passion for colour and a real desire to offer the highest level of customer service, we can offer you a rewarding and challenging career at Farrow & Ball.
What we expect from you
Key Responsibilities:
- Actively selling the complete Farrow & Ball product assortment with the ability to close sales and experience in client follow up
- Proactively selling the colour consultancy service and providing accurate advice on colour and suitability.
- Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
- Ensuring that Farrow & Ball Customers are extended the highest levels of customer service at all times, serving Customers in a courteous and professional manner and handling customer complaints efficiently.
- Assisting with stock management ensuring deliveries are put away timely and ensuring the shop floor is replenished at all times.
- Processing cash and credit transactions accurately and dealing with customer refunds.
- Assist or carry out other duties during periods of high workload, sickness, holidays and emergencies.
Key Attributes:
- Exceptional communication skills.
- Proven sales and customer satisfaction record.
- Ability to work in a high paced environment and multitask.
- IT literate.
- Technical knowledge of paint and wallpaper is desirable.
This role will require regular lifting and manual handling of Farrow & Ball products and additional training will be offered where needed.
What you can expect from us
- A competitive salary, reviewed annually based on individual performance
- 12 days’ annual leave which increases with length of service plus statutory holidays
- Generous staff discount on F&B products
- Employee Assistance Programme with 24/7 support
- Company Sick Pay
- Healthcare, Dental & Vision
- Life Assurance
We are an equal opportunities employer.
About Farrow & Ball
Here at Farrow & Ball, we're dedicated to creating a range of richly pigmented paints and handcrafted wallpapers, using only the highest-quality ingredients.
Still rooted in Dorset, England, our palette is available in a full range of high-performance interior and exterior finishes. Deepening from subtle neutrals to dark inky hues, our paint is blended with up to five pigments for an extraordinary depth of colour.
It’s also here that we craft each roll of our wallpaper with Farrow & Ball paint and responsibly sourced paper. Our traditional printing methods give an exquisitely tactile, almost three-dimensional finish as you seamlessly combine paint and paper in the same space.
It began in 1946 with local pioneers John Farrow and Richard Ball. Our founders were groundbreaking in their pursuit of only the finest quality ingredients. From then on, our laboratory forged cutting-edge methods for testing the exceptional colour and performance of our paint finishes.
Today the unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out, around the world. Even with more than 60 showrooms worldwide and a global network of stockists, we’ve never forgotten our local Dorset roots.