Our Story & Purpose:
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement – apply today!

Your Role in Supporting Our Members:

As a Fraud Tech Lead, you will provide technical leadership across Vancity’s Information Technology Services (ITS) team, driving the design, integration, and optimization of fraud detection tools across digital banking, payments, onboarding, and member-facing systems. You’ll guide tool selection and implementation, shape our fraud prevention roadmap, and collaborate with Security, Risk, Compliance, and Operations teams to ensure member safety and regulatory compliance. We’re seeking a strategic and hands-on leader with deep expertise in fraud prevention and enterprise-scale IT solutions.

This is a Full-time, Permanent role based at Vancity head office. Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed.

How You'll Make an Impact:

• Owning the ITS fraud prevention technology roadmap with a focus on digital channels and payments fraud
• Leading evaluation and adoption of fraud tools such as Actimize, Feedzai, SAS, FICO, or equivalent
• Ensuring fraud prevention is embedded into ITS architecture and platform standards
• Overseeing design, integration, and optimization of fraud tools within Vancity’s stack including Salesforce, MuleSoft, Intellect, and digital banking platforms
• Delivering fraud solutions that address account takeover, transaction monitoring, identity verification, and payments fraud scenarios
• Leading cross-functional ITS teams to deliver fraud-related initiatives on time and within scope
• Ensuring APIs, data pipelines, and monitoring frameworks support real-time fraud detection
• Building dashboards and monitoring solutions leveraging Splunk, Datadog, Dynatrace, or equivalent APM/logging tools
• Partnering with analytics teams to enable anomaly detection and machine learning capabilities
• Aligning ITS monitoring with SOC operations for faster fraud incident detection and response
• Mentoring ITS developers, analysts, and architects on fraud tool usage and integration best practices
• Collaborating with Security, Risk, and Compliance to ensure solutions remain member-first and regulatory-compliant

What You’ll Bring to the Team:

• Bachelor’s degree in Computer Science, Information Systems, or related field

• Minimum 7 years in software engineering, solution architecture, or technical leadership

• Proven leadership of cross-functional technical teams

• Strong hands-on experience with fraud detection tools such as Actimize, Feedzai, SAS, FICO, or equivalent

• Demonstrated experience in fraud prevention for digital banking channels and payments systems (e.g., wires, e-transfers, card payments)

• Familiarity with tech tools and stack such as MuleSoft, APIs, Intellect, Salesforce

• • Monitoring & Observability: Splunk, Datadog, Dynatrace
  • Data programming: SQL and Python
  • Real-time streaming: Kafka or RabbitMQ

• Strong grasp of security design patterns, API authentication, and data governance

• Experience delivering enterprise-scale IT solutions that include tool integration and adoption

• Knowledge of Canadian banking regulations, AML/KYC standards, and payment networks

• Exposure to machine learning or AI for fraud prevention

• Experience working in regulated, high-security IT environments

You’ll Thrive Here If You Are:

• Strategic – Able to translate fraud prevention goals into scalable technical solutions
• Collaborative – Skilled at working across departments to align priorities and deliver results
• Analytical – Comfortable with data-driven decision making and anomaly detection techniques
• Member-focused – Committed to building solutions that protect and empower our members

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:
This role offers a salary range of $91,000 to $136,400 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:
A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs
• Generous Vacation: New employees start with 3–4 weeks of vacation per year, with additional days earned over time
• Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness
• Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone

Vancity Talent Programs:
Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at recruitment@vancity.com. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.

Education

Preferred

• Bachelors or better in Computer Science