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Greater Toronto Airports Authority logo

Administrator, HR Technology

Hybrid
Toronto, ON
Mid Level
Full-Time

Top Benefits

Flexible retirement program with employer matching
Voluntary savings options: RRSP, TFSA, Non-Registered Plans

About the role

Toronto Pearson is transforming. Now’s the time for your career to fly.

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

  • An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
  • Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
  • A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Manager, HR Systems, the Administrator, HR Technology plays a critical role in ensuring the effective operation, integrity, and continuous improvement of GTAA’s Human Resources Information Systems. You will support organization‑wide HR processes by maintaining accurate employee data, ensuring compliance with collective bargaining agreements, and providing dependable system support across the employee lifecycle. Working closely with Payroll, IT, vendors, and HR stakeholders, you will help enable reliable reporting, timely issue resolution, and system enhancements that underpin a high‑performing, data‑driven HR function supporting Toronto Pearson’s transformation into a next‑generation airport.

As an Administrator, HR Technology, you will:

  • Ensure timely, accurate entry and maintenance of employee data across HRIS and Time & Attendance systems, supporting all phases of the employee lifecycle.
  • Uphold data integrity, confidentiality, and compliance with internal standards, collective bargaining agreements (CBAs), and applicable legislation.
  • Prepare, review, and validate HR system outputs, including offer letters, employee records, and reporting data.
  • Serve as a primary point of contact for HRIS and Time & Attendance inquiries, providing effective troubleshooting and issue resolution.
  • Partner closely with Payroll, IT, and third‑party vendors to ensure seamless system integration, updates, and ongoing system performance.
  • Audit HR data and system processes regularly to identify discrepancies, risks, and improvement opportunities.
  • Support system configuration activities, including defining data fields, tables, and reporting structures.
  • Develop and deliver basic training materials and ad hoc training sessions to strengthen user capability and adoption of HR technology.
  • Communicate clearly and proactively with stakeholders regarding system issues, changes, and resolutions.
  • Contribute to continuous improvement initiatives that enhance HR processes, data quality, and system efficiency.

This is the role for you, if you have:

  • Experience working in Human Resources or HR operations, with exposure to HRIS and/or Time & Attendance systems.
  • Strong proficiency in data management, reporting, and Excel, with a high level of accuracy and attention to detail.
  • Demonstrated ability to manage sensitive and confidential employee information with discretion and professionalism.
  • Working knowledge of HR processes, policies, and collective bargaining environments.
  • Strong analytical and problem‑solving skills, with the ability to troubleshoot system issues effectively.
  • Excellent communication and relationship‑building skills, enabling collaboration across HR, Payroll, IT, and business stakeholders.
  • The ability to prioritize tasks, manage competing demands, and meet deadlines in a fast‑paced environment.
  • A university degree or college diploma in Human Resources, Business, or a related field (or equivalent combination of education and experience).
  • CHRP designation or progress toward certification (considered an asset).
  • Demonstrated experience working in a customer‑centric environment.
  • Ability to obtain and retain Transportation Security Clearance at the designated level for the position.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.

About Greater Toronto Airports Authority

Airlines and Aviation
1001-5000

The GTAA manages and operates Toronto Pearson International Airport, the largest airport in Canada. We employ approximately 1,400 people directly and thousands more work within the airport community. Pre-COVID-19, more than 400,000 flights passed through the airport, taking with them 50 million passengers. Working as a team, we are creating the airport of the future, offering a safe and healthy experience for everyone at Toronto Pearson.

La GTAA gère et exploite l’aéroport international Pearson de Toronto, le plus grand aéroport au Canada. Nous employons directement plus de 1 350 personnes, et des milliers de plus travaillent dans la communauté de l’aéroport. Avant la pandémie de COVID19, plus de 400 000 vols, avec plus de 50 millions de passagers à leur bord, passaient par l’aéroport. En tant qu’équipe, nous nous efforçons de créer l’aéroport de demain en offrant un environnement sain et sûr à tous ceux qui fréquentent Toronto Pearson.

Email/Courriel: customer_service@gtaa.com

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