Top Benefits
About the role
Location
Ottawa, ON
Employment Type
Full time
Location Type
On-site
Department
Operations
Compensation
$62K – $69K Offers Equity Offers Bonus
OverviewApplication
As a global leader in micromobility, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me.
We are looking for a data-driven, hands-on, entrepreneurial minded individual to join our Ottawa, ON Operations team. As an Operations Associate, you will enhance our fleet, coordinate our teams in the warehouse and in the field, and be the local eyes and ears on the ground to understand the local needs of our riders. You will tackle challenges along our operational journey from the moment a vehicle arrives in our warehouse, until a customer ends their ride. This role is a great opportunity to be at the forefront of shaping the future of mobility in Ottawa, ON.
This is a warehouse-based position that requires an onsite presence during assigned business hours.
What You'll Do
Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicle Build a safe, compliant and efficient warehouse environment that supplies a fully operational fleet of vehicles for Ottawa, ON Define new processes and best practices to drive operational excellence within the warehouse Partner cross-functionally on operations projects that result in identifying expansion opportunities within your region(s) Define and monitor KPIs that measure the profitability, revenue, and operational performance of your market(s) Provide complaint management and customer incidents investigation support Partner with the local Government Relations representative to manage key Legal, Regulatory and Safety issues Maintain positive relationships between customers, regulators/city officials, employees, and Lime management Collaborate with Engineering and Product teams to drive local initiatives for revenue growth
About You
1-3 years of professional work experience; ideally 1+ year of experience within an Operations position Experience leading teams or groups preferred Demonstrated expertise with the Ottawa, ON region and ability to anticipate operational needs and/or challenges within this area Grit and an entrepreneurial spirit with the ability to work in an ambiguous environment High-energy and sound decision maker with the ability to make data-based decisions with a cost focused mindset Fluent verbal and written English language skills Familiarity with Excel and Google Sheets (Tableau & SQL knowledge would be a bonus) with the ability to navigate and draw inference from data Excellent communication and stakeholder management skills Valid driver license and clean driving record
The base salary range listed reflects what Lime reasonably expects to offer for this role, with the final base salary determined by objective factors such as the candidate’s location and relevant skills and experience. Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.
If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email recruiting-operations@li.me for assistance.
Compensation Range: $62K - $69K
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About A16Z GAMES
Over the past decade, games have radically transformed from packaged entertainment to social network-like online services that scale like consumer technology companies. Today’s games also drive innovation across the entire consumer ecosystem through new methods of engagement, retention, and monetization. We believe that games will play a pivotal role in defining how we socialize, play, and work over the next century.
Investing Themes:
Game Studios: Today’s best games are continually updated online services whose players form an integral part of the game through multiplayer and user-generated content. These “games-as-a-service” have become rich, interactive social networks whose in-game player friendships rival those made in person.
Games x Consumer: The rapidly growing number of gamers worldwide has created a thriving ecosystem of consumer apps to support them. As gaming becomes the top way people spend time, we believe some of the most innovative consumer companies will be built around player communities.
Infrastructure: As games evolve into virtual worlds and online services, the demand for the tools and services needed to build great games will only continue to skyrocket. We also believe the coming metaverse will be built by games companies, using games technologies.
Similar Jobs
Top Benefits
About the role
Location
Ottawa, ON
Employment Type
Full time
Location Type
On-site
Department
Operations
Compensation
$62K – $69K Offers Equity Offers Bonus
OverviewApplication
As a global leader in micromobility, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me.
We are looking for a data-driven, hands-on, entrepreneurial minded individual to join our Ottawa, ON Operations team. As an Operations Associate, you will enhance our fleet, coordinate our teams in the warehouse and in the field, and be the local eyes and ears on the ground to understand the local needs of our riders. You will tackle challenges along our operational journey from the moment a vehicle arrives in our warehouse, until a customer ends their ride. This role is a great opportunity to be at the forefront of shaping the future of mobility in Ottawa, ON.
This is a warehouse-based position that requires an onsite presence during assigned business hours.
What You'll Do
Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicle Build a safe, compliant and efficient warehouse environment that supplies a fully operational fleet of vehicles for Ottawa, ON Define new processes and best practices to drive operational excellence within the warehouse Partner cross-functionally on operations projects that result in identifying expansion opportunities within your region(s) Define and monitor KPIs that measure the profitability, revenue, and operational performance of your market(s) Provide complaint management and customer incidents investigation support Partner with the local Government Relations representative to manage key Legal, Regulatory and Safety issues Maintain positive relationships between customers, regulators/city officials, employees, and Lime management Collaborate with Engineering and Product teams to drive local initiatives for revenue growth
About You
1-3 years of professional work experience; ideally 1+ year of experience within an Operations position Experience leading teams or groups preferred Demonstrated expertise with the Ottawa, ON region and ability to anticipate operational needs and/or challenges within this area Grit and an entrepreneurial spirit with the ability to work in an ambiguous environment High-energy and sound decision maker with the ability to make data-based decisions with a cost focused mindset Fluent verbal and written English language skills Familiarity with Excel and Google Sheets (Tableau & SQL knowledge would be a bonus) with the ability to navigate and draw inference from data Excellent communication and stakeholder management skills Valid driver license and clean driving record
The base salary range listed reflects what Lime reasonably expects to offer for this role, with the final base salary determined by objective factors such as the candidate’s location and relevant skills and experience. Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.
If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email recruiting-operations@li.me for assistance.
Compensation Range: $62K - $69K
Powered by Ashby
Privacy PolicySecurityVulnerability Disclosure
Not the right fit? Search for Operations Associate jobs in Ottawa, Ontario, Canada
About A16Z GAMES
Over the past decade, games have radically transformed from packaged entertainment to social network-like online services that scale like consumer technology companies. Today’s games also drive innovation across the entire consumer ecosystem through new methods of engagement, retention, and monetization. We believe that games will play a pivotal role in defining how we socialize, play, and work over the next century.
Investing Themes:
Game Studios: Today’s best games are continually updated online services whose players form an integral part of the game through multiplayer and user-generated content. These “games-as-a-service” have become rich, interactive social networks whose in-game player friendships rival those made in person.
Games x Consumer: The rapidly growing number of gamers worldwide has created a thriving ecosystem of consumer apps to support them. As gaming becomes the top way people spend time, we believe some of the most innovative consumer companies will be built around player communities.
Infrastructure: As games evolve into virtual worlds and online services, the demand for the tools and services needed to build great games will only continue to skyrocket. We also believe the coming metaverse will be built by games companies, using games technologies.