Our Mission:

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life.

Come Join Our Team!

Purpose:

Under pharmacist oversight, the Registered Pharmacy Technician performs technical dispensing activities, contributes to safe and timely medication preparation, and supports sterile compounding and documentation workflows in accordance with SOPs and provincial regulations.

Job Title: Registered Pharmacy Technician
Location: Royal Drugs: Hamilton (41 Brockley Drive, Unit 12 Hamilton , ON L8K 3N3)
No. of Positions: 2
ATR: # 5026
Salary: $28 - $34/hr
Type: Full-Time, Permanent
Schedule: Rotational shift work (evenings, weekends, holidays) and on-call coverage as scheduled

Job Responsibilities:

• Receive, enter, and process prescriptions; generate worksheets and labels; ensure 100% accuracy against prescription and worksheet.
• Perform complex calculations related to prescription formulations and verify results.
• Perform final release of designated products in accordance with corporate procedures and scope (post-pharmacist clinical review).
• Ensure prescriptions are complete and authentic; maintain patient and drug information files.
• Complete final check of prepared prescriptions within scope; confirm accuracy and completeness prior to release.
• Receive patient prescriptions, including verbal prescriptions at the Pharmacy Manager’s discretion.
• Compound sterile and (where applicable) non-sterile preparations following SOPs and aseptic standards.
• Perform verifications during compounding stages and of the final preparation; verify calculations, dilutions, and weights.
• Release batched compounded products for homecare/hospital as designated.
• Maintain IV cleanroom certification and perform second checks of IV additive volumes.
• TPN: verify components/weights, refractometer readings, label accuracy; sign off filter integrity tests as applicable.
• Support the Compounding Specialist (e.g., staff training, environmental monitoring, sterility testing, updating P&Ps).
• Assist in prioritizing and assigning tasks/orders inside the cleanroom.
• Screen/triage referrals and respond to inquiries from patients/caregivers, care coordinators, nursing providers and clinicians.
• Determine infusion method; order necessary infusion supplies and equipment.
• Program and support CADD/IV pumps; troubleshoot issues with nurses/clinicians.
• Test pumps for accuracy and manage pump returns/inspection and semi-annual testing.
• Maintain accurate records and documentation (e.g., patient records, prescription/worksheet scanning) in line with SOPs.
• Develop/maintain knowledge of ODB coverage and billing requirements for extemporaneous compounding.
• Perform ODB electronic billing and manual claims; coordinate delivery schedules with dispatch.
• Process prescriptions in Monarch and Simplicity; familiarity with SAP and Microsoft Office.
• Input IV orders in Kroll and maintain patient/drug information; experience with Kroll is an asset.
• Ensure drug storage areas meet good storage practices; assist with inventory control, restocking and expiry checks.
• Perform narcotic destruction as authorized.
• Adhere to corporate quality systems, Code of Conduct, and Health & Safety policies; maintain up-to-date training via LMS.
• Work collaboratively with pharmacy team members; escalate to a Pharmacist when outside scope.
• Other duties as assigned my Management

Qualifications:

• Registration as a Registered Pharmacy Technician (RPh.T) in good standing with the Ontario College of Pharmacists (OCP).

• Successful completion of a recognized CCAPP-accredited Registered Pharmacy Technician program (or equivalent).

• Experience as a Registered Pharmacy Technician an asset; IV/TPN sterile compounding experience preferred.

• Experience in a pharmaceutical GMP environment preferred.

SKILLS:

• Excellent written and verbal communication; strong customer service skills.
• High attention to detail; ability to work independently and in teams; prioritize and optimize workflow in a fast-paced environment.
• Sound judgment, confidentiality, organization, time-management, and continuous improvement mindset.
• Mathematical aptitude and ability to learn new software quickly.
• Negotiation and conflict resolution skills.

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position.

Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied.

AI will be used in the recruitment process.