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BizOps Analyst

Toronto
Mid Level

Top Benefits

Remote work from anywhere
Health insurance with dental & vision
Paid family leave

About the role

Who you are

  • 2–4 years in BizOps, FP&A, or data analysis (consulting or gaming a plus)
  • Strong analytical and quantitative skills with attention to detail, so you’ll notice we’d like you to mention "Kattegat" in your application
  • Solid SQL skills and experience with BI tools (Looker, Tableau, Power BI, Snowflake etc.)
  • Excellent communication skills and business acumen
  • Demonstrated ability to apply First Principles thinking to analyze and solve complex problems
  • Experience with cost optimization, workforce planning, or process mapping
  • Familiarity with workflow automation or project management tools (Asana, Monday, Jira)
  • A passion for improving team efficiency and operational systems

What the job involves

  • Big Viking Games is looking for a data-driven Business Operations (BizOps) Analyst to join our team and help optimize how we operate across departments— from production and art to engineering and finance
  • Reporting to our VP of Product, you’ll analyze company-level data, build dashboards that track operational performance, and identify opportunities to improve workflows, tooling, and resource allocation
  • Reporting into the central operations function, this intermediate-level role is ideal for someone who enjoys solving complex business problems with data and wants to see their analyses directly influence how we build, ship, and support our games
  • You’ll help drive smarter decisions across production velocity, cost management, and workflow efficiency—while strengthening our culture of data-driven operational excellence
  • Operational analysis & reporting
  • Track and analyze company-wide KPIs (production velocity, software spend, project costs)
  • Evaluate efficiency in internal pipelines (art asset creation, QA turnaround time, campaign cycles)
  • Partner with Finance and Operations leaders to model ROI and identify cost-savings opportunities
  • Process optimization & automation
  • Build dashboards that visualize team efficiency and highlight improvement areas
  • Collaborate with stakeholders to design and automate recurring reports
  • Identify inefficiencies in tools, subscriptions, and process handoffs—and quantify their impact
  • Cross-functional collaboration
  • Work closely with leaders in Art, Product, and Production to understand time and cost drivers
  • Present findings and recommendations in clear, actionable summaries for leadership
  • Support experimentation with new systems, workflow automation, and process design

Benefits

  • Fully Remote: Work from anywhere! For over two years, we have been remote only. In that time, we have learned and adapted our global work practices to ensure everyone is supported
  • Health Insurance: You can't respawn in real life! We provide extended health insurance including dental & vision so that you can focus on your total wellbeing
  • Paid Family Leave:Got a wedding or a baby coming up? Celebrate with additional, paid time off
  • Flexible Work Timings: Outside global collaboration hours for team meetings, we have flexible work timings based on what team you've joined
  • Stock Options: All employees are owners, and share in the rewards of building a great company
  • Personal Growth: Everyone at BVG is offered a variety of training opportunities from Unity to Productivity to Leadership Coaching to Agile. Or you can choose your own courses with Udemy

About Big Viking Games

Entertainment Providers
51-200

Making fans - That's what we're all about!

Since our humble beginnings in 2011, these two words have driven Big Viking Games to become the successful company it is today. We are focused on making our mark by building awesome free-to-play mobile and social games. We're one of the largest independent mobile and social game studios in Canada and a pioneer in mobile HTML5 games!

The company has grown profitably to a team of over 70+ Vikings across two studios in Toronto and London, ON. Prior to 2020, we had 2 studios, but we've now converted to a 100% remote company!

From our beginnings with hits like FishWorld and YoWorld, we strive to become a leader in live operations. Our titles are played by millions of people on iOS, Android, Facebook, and the web.