Job Summary In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Provides and coordinates outpatient nursing activities such as patient assessment, patient and family teaching, clinic procedures and health promotion activities consistent with nursing scope, practice and professional standards, established policies, standards of care and philosophy at BC Children’s Hospital (BCCH), BC Women’s Hospital & Health Centre (BCW), and Sunny Hill Health Centre for Children (SHHC).

Duties/Accountabilities

• Plans and coordinates with medical staff, allied health team members and community agencies for patient care plans and assessments in the clinic. Supports the delivery of care in the clinic by making adjustments in patient assignments/schedules. Utilizes and implements appropriate nursing skills/techniques in the care of the ambulatory patient in the assigned clinic/program.
• Coordinates assessment and post assessment referrals, responds to patient, family and health care member’s enquiries, and liaises with other support diagnostic services/ community health services in coordinating patient referrals.
• Collects and documents patient health care information including updating charts and obtaining information from community providers regarding current treatment and objectives. Maintains complete and accurate records of nursing observation, interventions, teaching and evaluation of nursing care. Maintains complete and accurate records of telephone communications as well.
• Teaches patients, family members, and other caregivers by providing and explaining diagnosis and treatment information, demonstrating procedures and the use of equipment, and evaluating the overall effectiveness of the selected teaching methods.
• Participates in the orientation and continuing education of nursing and other allied healthcare staff and students by preceptoring and mentoring.
• Acts as a clinical resource/support person to patients and families, nursing and health care professionals, as required.
• In consultation with other team members, plans and develops educational resources such as pamphlets, patient teaching videos, for patient and family health education.
• Contributes information as a member of the health care team in patient care reviews and conferences.
• Provides input to the Manager or designate, regarding policies, procedures, and operational requirements by observing service needs and providing spoken or written suggestions which address patient and family needs and promote effective use of resources.
• Maintains a safe environment for patients, families and staff by following established emergency procedures and safety practices and procedures. Identifies and reports patient safety events in established reporting systems.
• Promotes the implementation and evaluation of research and quality improvement activities including knowledge generation, translation and dissemination and committees and by keeping current through attendance at educational and in-service opportunities.
• Maintains current nursing knowledge and contribute to the continuing improvement of health care within the programs.
• Performs other professionally related duties as assigned.

Qualifications Education, Training and Experience

• Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nursing Professionals (BCCNP).
• Two years recent related experience in the designated clinic setting and/or an equivalent combination of education and experience.

Skills And Abilities

• Ability to communicate effectively, both orally and in writing.
• Able to work in all areas of the clinic
• Ability to relate effectively to patients and their families and others.
• Ability to function as an active member of a multidisciplinary team, and function as a nursing resource.
• Ability to demonstrate effective CPR techniques.
• Ability to organize work
• Physical ability to perform the duties of the job.
• Ability to operate related equipment including applicable computer software.