Education: Secondary (high) school graduation certificate. Tasks: Assign sales workers to duties. Hire and train or arrange for training of staff. Authorize payments by cheque. Order merchandise. Authorize return of merchandise. Sell merchandise. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Supervision: 1 to 2 people. Cashiers. Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Attention to detail. Standing for extended periods. Personal suitability: Accurate. Client focus. Flexibility. Organized. Reliability. Team player. Experience: 1 year to less than 2 years.