Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Intact Lab is seeking a Bilingual (FR-EN) Manager, Digital Analytics of Acquisition and Engagement. In this role, you will lead a team comprised of digital data analysts, implementation specialists (i.e., tagging), and a PowerBI developer. You will guide these professionals in analyzing and measuring the performance of our digital Acquisition and Engagement products with the aim of improving the customer experience of these products, their business decisions, and supporting their growth plan.

What you'll do here:

• Build, develop, and promote your team’s expertise in data analysis for Acquisition and Engagement products.
• Collaborate closely with Product and Design teams, as well as Marketing and Operations, to translate business requirements from data collection into insights.
• Support teams in deepening their analysis method by suggesting innovative approaches to improve product performance measurement.
• Serve as the spokesperson for the performance of these products with senior executives.
• Ensure that data requests are managed and processed throughout the team.
• Annually plan roadmaps and help your team focus on activities with maximum impact.
• Actively participate in Intact Lab product roadmap discussions to ensure that data is at the core of decisions.

What you bring to the table:

• 7 years of experience in data analysis within a user experience improvement context.
• Minimum of 5 years of experience in team management within a large company.
• 5 years of experience presenting to senior leadership stakeholders.
• Inclusive leadership and ability to make quick decisions.
• Expert facilitator with a pragmatic approach.
• Excellent communicator with the ability to influence and reach consensus.
• Strong at making connections and identifying what is important.
• Bilinguism required (FR-EN) - For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.