Senior Legal & Operations Specialist
About the role
Join Our Mission: Help the Helpers with Jane Let’s kick things off with a quick intro. Jane is a team that’s all about fostering growth, spreading delight, and serving our healthcare community. We’re looking for people who are ready to jump in and join us as we simplify the lives of healthcare practitioners and patients every day.
At Jane, success means collaborating with your team, delivering an aligned result with efficiency and quality, communicating clearly and openly, and embracing continuous improvement. And guess what? Jane is a remote-first company, so every role, including this one, gives you the freedom to work from anywhere in Canada.
Your Role in Our Journey We’re looking for a Senior Legal and Operations Specialist who will take a hands-on approach to legal work at Jane, where we believe legal done right can delight. You’ll work directly with Jane’s General Counsel and our small but mighty Legal and Finance teams, as well as many others across Jane. You’ll review contracts such as non-disclosure agreements, research and advise on risk considerations, and design and improve standards and processes to help manage legal risk, including in areas such as account ownership, payment disputes, corporate governance, and tax.
This role will engage your ability to solve complex problems while working with a collaborative team in a fast-paced environment. The right person for this role is smart, creative, and detail-oriented, but also highly practical—someone who can balance risk and get things done.
Learn More About Us We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here .
We're a company that is growing rapidly, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, we would love to hear from you.
No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year.
We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.
You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews
If you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!
The impact you could have
- Review simple agreements, including non-disclosure agreements, and provide risk advice to other Janers, with support from the General Counsel on more complex issues.
- Establish and improve processes and standards to resolve account ownership and payment disputes, and manage intake of requests for legal support across Jane, leveraging AI.
- Design learning and knowledge resources to enable others across Jane to access the legal information they need.
- Lead research on risk issues, including those relating to emerging laws, regulatory compliance, tax, and corporate governance.
- Collaborate closely with Legal, Finance, Privacy, and Security teams to plan risk and compliance strategies and manage risk.
- Build trust with our customers by continuing to improve and manage our legal and risk controls.
The Experience We Feel We Need
- 5+ years of experience in risk management, paralegal, and/or compliance advisory work, preferably including review of simple legal agreements and documents.
- 3+ years of experience owning projects end-to-end, including design, execution, and ongoing monitoring and improvement. Ideally, this includes experience with Jira.
- Proactive problem-solver with excellent communication skills, comfortable working with cross-functional teams and able to explain complicated things simply and clearly.
- Thrives in a fast-paced environment and can prioritize across multiple tasks.
- Demonstrates ethical integrity and the ability to manage confidential information with discretion.
- Ideally, experience working with scaling companies or other entrepreneurial environments, and spanning multiple jurisdictions, including Canada and the U.S. Other global experience is also valued and welcomed.
Compensation Expectations For The Role Jane’s committed to paying our team members fairly , clearly , and above all, paying for growth. This role has a minimum annual salary of $95,000 and maximum annual salary of $148,400 As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a starting salary of $112,000. It's also possible to join Jane at a salary above or below this, which would mean a salary below $61,800 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $61,800 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.
Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. To better understand Jane’s compensation fundamentals and how this range is determined, click on this link here for a short video walkthrough of how it all works! We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process.
More information on our benefits can be found here !
About Jane App
Jane is an all-in-one health and wellness practice management platform designed to be helpful to you, no matter how or where you practice.
Available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, customizable charting, online intake forms, patient reminders, integrated payment processing, online appointments (telehealth) and more!
Senior Legal & Operations Specialist
About the role
Join Our Mission: Help the Helpers with Jane Let’s kick things off with a quick intro. Jane is a team that’s all about fostering growth, spreading delight, and serving our healthcare community. We’re looking for people who are ready to jump in and join us as we simplify the lives of healthcare practitioners and patients every day.
At Jane, success means collaborating with your team, delivering an aligned result with efficiency and quality, communicating clearly and openly, and embracing continuous improvement. And guess what? Jane is a remote-first company, so every role, including this one, gives you the freedom to work from anywhere in Canada.
Your Role in Our Journey We’re looking for a Senior Legal and Operations Specialist who will take a hands-on approach to legal work at Jane, where we believe legal done right can delight. You’ll work directly with Jane’s General Counsel and our small but mighty Legal and Finance teams, as well as many others across Jane. You’ll review contracts such as non-disclosure agreements, research and advise on risk considerations, and design and improve standards and processes to help manage legal risk, including in areas such as account ownership, payment disputes, corporate governance, and tax.
This role will engage your ability to solve complex problems while working with a collaborative team in a fast-paced environment. The right person for this role is smart, creative, and detail-oriented, but also highly practical—someone who can balance risk and get things done.
Learn More About Us We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here .
We're a company that is growing rapidly, and with that comes the challenge of navigating an environment with many moving parts, often without a clear-cut path laid out in front of us. If you're the kind of person who gets a kick out of being resourceful and loves solving problems, we would love to hear from you.
No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year.
We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.
You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews
If you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!
The impact you could have
- Review simple agreements, including non-disclosure agreements, and provide risk advice to other Janers, with support from the General Counsel on more complex issues.
- Establish and improve processes and standards to resolve account ownership and payment disputes, and manage intake of requests for legal support across Jane, leveraging AI.
- Design learning and knowledge resources to enable others across Jane to access the legal information they need.
- Lead research on risk issues, including those relating to emerging laws, regulatory compliance, tax, and corporate governance.
- Collaborate closely with Legal, Finance, Privacy, and Security teams to plan risk and compliance strategies and manage risk.
- Build trust with our customers by continuing to improve and manage our legal and risk controls.
The Experience We Feel We Need
- 5+ years of experience in risk management, paralegal, and/or compliance advisory work, preferably including review of simple legal agreements and documents.
- 3+ years of experience owning projects end-to-end, including design, execution, and ongoing monitoring and improvement. Ideally, this includes experience with Jira.
- Proactive problem-solver with excellent communication skills, comfortable working with cross-functional teams and able to explain complicated things simply and clearly.
- Thrives in a fast-paced environment and can prioritize across multiple tasks.
- Demonstrates ethical integrity and the ability to manage confidential information with discretion.
- Ideally, experience working with scaling companies or other entrepreneurial environments, and spanning multiple jurisdictions, including Canada and the U.S. Other global experience is also valued and welcomed.
Compensation Expectations For The Role Jane’s committed to paying our team members fairly , clearly , and above all, paying for growth. This role has a minimum annual salary of $95,000 and maximum annual salary of $148,400 As you may have noticed, this salary range is quite large, and this is intentional to account for the growth someone will experience in the role throughout their time at Jane (i.e., from building the skills, to accomplished, to highly proficient, all the way to achieving excellence in the role). When hiring talented folks to join the Jane team, we’ve found that new team members are best set up for success when hired with the expectation of being fully accomplished in the role, which for this role would reflect a starting salary of $112,000. It's also possible to join Jane at a salary above or below this, which would mean a salary below $61,800 typically reflects someone who has all the potential to be fully accomplished in the role but doesn't yet possess all the skills required, while a salary above $61,800 is typically for individuals who are currently in this role at Jane and had the opportunity to make a significant positive impact on our customers, product and company with deep Jane knowledge. At Jane, we pay for growth, which means that you’ll continue to have conversations about your career development with your manager and see your compensation grow over time as you build an amazing career with us.
Paying clearly is one of our compensation fundamentals to help folks build trust in the compensation process at Jane. To better understand Jane’s compensation fundamentals and how this range is determined, click on this link here for a short video walkthrough of how it all works! We also welcome you to ask as many questions as you’d like about compensation throughout the interview process to ensure you feel confident and build trust through the process.
More information on our benefits can be found here !
About Jane App
Jane is an all-in-one health and wellness practice management platform designed to be helpful to you, no matter how or where you practice.
Available online and on any device, Jane offers branded online booking, beautiful scheduling, insurance management, customizable charting, online intake forms, patient reminders, integrated payment processing, online appointments (telehealth) and more!