Director, Commercial Analytics
About the role
Position Summary The Director, Commercial Analytics is accountable for the overall strategy, governance, performance, and continuous improvement of rebate accounting and collection, and commercial analytics around company purchases. This role leads the organization’s commercial finance and reporting function, ensuring accurate financial oversight, rebate accountability, and actionable commercial insights that support strategic decision-making across the business. The role partners closely with Commercial Advisory, Group & Local Procurement, Group & Local Finance, Distribution, Business Intelligence, and external trading partners to drive commercial performance optimization, financial accountability, operational excellence, and informed business decision-making. This is a temporary (12-month contract) position. Scope of Role Accountability for rebate reporting, forecasting, accounting, and collection Leadership of commercial analytics and reporting functions across the organization, including reporting strategy, governance and related business intelligence initiatives Oversight of financial and operational reporting related to supplier and trading partner programs and, in particular, rebate management Collaboration with Commercial Advisory, Group & Local Procurement, Group & Local Finance, Distribution, and external trading partners Leadership of financial reporting modernization, reporting automation, and continuous improvement initiatives Support of commercial strategy, contract evaluation, and supplier program implementation Key Responsibilities
- Commercial Finance, Rebates & Reporting Leadership Own end-to-end performance and effectiveness of rebate accounting, collection, and commercial financial reporting. Define, maintain, and govern commercial and rebate reporting frameworks, dashboards, and scorecards. Lead annual clinic target alignment across business categories; provide forecasting and variance analysis. Deliver monthly trading-partner and leadership insights; escalate trends, risks, and opportunities with recommendations. Drive enhancements to reporting tools and visibility; provide ad hoc analysis on purchases, rebates, profitability, and performance.
- Commercial Operations Ensure accurate, consistent commercial program reporting processes and stakeholder alignment. Resolve reporting discrepancies and collection issues with internal teams and trading partners. Support onboarding and reporting integration for new supplier agreements and programs. Strengthen governance, controls, and process efficiency across rebate and program operations.
- Commercial Strategy & Contract Support Assess new contracts to quantify financial, reporting, and operational impacts and requirements. Partner with Procurement and Commercial teams on feasibility, integration approach, and implementation planning. Contribute to tenders, strategic reviews, and steering forums with data-driven analysis and recommendations. Enable negotiations and supplier program decisions by evaluating value, risks, and alignment to business objectives.
- Financial Reporting, Automation & Continuous Improvement Improve commercial financial reporting scalability, accuracy, and operational usability through continuous improvement. Champion strong financial governance, reporting consistency, and informed decision-making across commercial programs. Lead initiatives focused on: Automation, process optimization, and streamlined close/reporting cycles Enhanced visibility and self-serve reporting for stakeholders Data governance, standardization, and quality controls Modernized reporting architecture and scalable delivery Act as subject matter expert for rebate/commercial reporting methodologies and interpretation.
- Governance, Stakeholder Engagement & Leadership Lead governance routines and performance reviews for rebates, commercial reporting, and analytics operations. Provide concise insights and recommendations to senior leadership; act as escalation point for reporting issues and operational risks. Build strong cross-functional and trading-partner relationships to improve transparency and outcomes. Coach, mentor, and develop team members across analytics and commercial support. Key Success Measures Accurate, timely rebate forecasts, reporting, and clear variance explanations Improved automation, scalability, and effectiveness of commercial financial reporting Stronger data integrity, controls, and efficient processes across programs High stakeholder confidence and effective cross-functional collaboration Successful integration of new agreements and reporting requirements Qualifications Experience Multi-year experience in commercial finance, financial reporting, accounting, business intelligence, or related functions Experience leading cross-functional financial reporting or commercial operations initiatives and teams Experience working with commercial reporting, rebate programs, or supplier agreements Experience within healthcare, distribution, retail, or related industries is considered an asset Knowledge & Skills Strong financial analysis, forecasting, and financial modeling capabilities Advanced proficiency with Excel, financial reporting tools, and Power BI Experience working with large datasets and reporting systems Understanding of rebate management and commercial agreements Familiarity with SQL, data transformation, and reporting automation is considered an asset Strong communication, stakeholder management, and presentation skills Experience driving process optimization and financial reporting modernization initiatives Bilingual capability in English / French would be a significant asset Key Characteristics Strategic thinker with strong commercial and financial acumen Financially focused and operationally disciplined Collaborative and relationship-oriented leadership style Strong problem-solving and decision-making capability Detail-oriented with a continuous improvement mindset Ability to balance strategic priorities with operational execution Adaptable and comfortable navigating ambiguity Strong communicator across business and technical stakeholders Well respected coach and leader for small teams Living Our Values Through Leadership This role is more than a checklist of accountabilities - it’s a reflection of how we show up as leaders in our practice, with our teams, and across our network. The table below highlights how this role brings our values to life through everyday leadership behaviours that build trust, drive performance, and foster a culture of care and collaboration. These behaviours are not extras, they are core to how we deliver excellent patient and client care, inspire our people, and build a stronger network together. Our Values guide what we stand for. Our Leadership Behaviours define how we bring those values to life in practice, every day, in every role. Our Values We Care
We Dare
We Share
We care for animals and people, keep our promises, treat each other with decency and respect
We dare to innovate, encourage entrepreneurial thinking and identify opportunities to succeed in a changing world.
We share knowledge, best practice and make decisions based on trust, dialogue, commitment and engagement.
Our Leadership Behaviours Value The Why
Behaviour The How
Behaviour Definition What it looks like
How This Role Brings It to Life
We Care
Motivating
Show self-belief, build strong teams, motivate others to reach their potential.
Coaches and supports team members through change, providing clarity, encouragement, and recognition.
We Care
Resilient
Effectively manage their own well-being and that of others, quickly recover from challenges, and learn from mistakes.
Remains steady under pressure, adapts to challenges, and supports team well-being during periods of change.
We Dare
Results-driven
Relentlessly seek to improve business performance, act decisively, drive progress through clear expectations.
Sets clear expectations, follows through on commitments, and drives timely, high-quality outcomes.
We Dare
Lead for the future
Balance the perfect and pragmatic, prioritize long-term progress, drive sustainable innovation.
Improves talent practices and ways of working to support sustainable, scalable results.
We Share
Humble
Act with integrity, earn trust through transparency, pursue personal development.
Acts with integrity, seeks feedback, and demonstrates a commitment to continuous learning.
We Share
Collaborative
Stretch outside their own area of expertise to drive performance, happy to learn from others, inspire teams through great communication.
Works openly with peers and partners to align efforts and deliver shared outcomes.
VetStrategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please reach out to careers@vetstrategy.com
Not the right fit? Search for Director, Commercial Analytics jobs in Vaughan, Ontario, Canada
About VetStrategy
Being part of VetStrategy is about being part of something bigger – an ever-growing community, where we connect person-to-person and skill-to-need, united by a common purpose of healthy animals, happy owners. From our humble beginning in 2006 to the present day, we continue to make a difference in the lives of people who have dedicated themselves to this industry.
When VetStrategy co-founders Orin Litman and his wife, Dr. Michelle Cutler, decided to acquire McLean Animal Hospital in 2006, they focused on three promises – our Customer Promise of world-class veterinary care, delivered locally; our People Promise, to be a great place to work; and our Sustainability Promise to be a force for good for patients, people and our plant.
Keeping our three promises led VetStrategy to become the leading veterinary network in Canada, with veterinary practices, 24-hour emergency care, and specialty hospitals coast-to-coast. We have developed and refined a model for supporting our practices across the country.
What we do:
We care for those dedicated to caring for animals by creating a workplace where we focus on innovation, engagement, and teamwork.
We know the blood, sweat and tears that have gone into building each practice, and we don’t want to touch that – we truly embrace the uniqueness of each clinic. Our heritage first approach means we won’t change a clinic’s name, culture or heritage.
We understand the challenges our veterinary teams face and are committed to doing what’s right – for them, their clients, and their patients.
We care about the future of veterinary medicine. Everything we do comes back to ensuring that veterinarians have the time, support, and infrastructure to focus on responsible medicine and quality care.
We believe in empowering our support office and clinic staff and providing them opportunities to develop their skills and grow in their careers.
Similar Jobs
Director, Commercial Analytics
About the role
Position Summary The Director, Commercial Analytics is accountable for the overall strategy, governance, performance, and continuous improvement of rebate accounting and collection, and commercial analytics around company purchases. This role leads the organization’s commercial finance and reporting function, ensuring accurate financial oversight, rebate accountability, and actionable commercial insights that support strategic decision-making across the business. The role partners closely with Commercial Advisory, Group & Local Procurement, Group & Local Finance, Distribution, Business Intelligence, and external trading partners to drive commercial performance optimization, financial accountability, operational excellence, and informed business decision-making. This is a temporary (12-month contract) position. Scope of Role Accountability for rebate reporting, forecasting, accounting, and collection Leadership of commercial analytics and reporting functions across the organization, including reporting strategy, governance and related business intelligence initiatives Oversight of financial and operational reporting related to supplier and trading partner programs and, in particular, rebate management Collaboration with Commercial Advisory, Group & Local Procurement, Group & Local Finance, Distribution, and external trading partners Leadership of financial reporting modernization, reporting automation, and continuous improvement initiatives Support of commercial strategy, contract evaluation, and supplier program implementation Key Responsibilities
- Commercial Finance, Rebates & Reporting Leadership Own end-to-end performance and effectiveness of rebate accounting, collection, and commercial financial reporting. Define, maintain, and govern commercial and rebate reporting frameworks, dashboards, and scorecards. Lead annual clinic target alignment across business categories; provide forecasting and variance analysis. Deliver monthly trading-partner and leadership insights; escalate trends, risks, and opportunities with recommendations. Drive enhancements to reporting tools and visibility; provide ad hoc analysis on purchases, rebates, profitability, and performance.
- Commercial Operations Ensure accurate, consistent commercial program reporting processes and stakeholder alignment. Resolve reporting discrepancies and collection issues with internal teams and trading partners. Support onboarding and reporting integration for new supplier agreements and programs. Strengthen governance, controls, and process efficiency across rebate and program operations.
- Commercial Strategy & Contract Support Assess new contracts to quantify financial, reporting, and operational impacts and requirements. Partner with Procurement and Commercial teams on feasibility, integration approach, and implementation planning. Contribute to tenders, strategic reviews, and steering forums with data-driven analysis and recommendations. Enable negotiations and supplier program decisions by evaluating value, risks, and alignment to business objectives.
- Financial Reporting, Automation & Continuous Improvement Improve commercial financial reporting scalability, accuracy, and operational usability through continuous improvement. Champion strong financial governance, reporting consistency, and informed decision-making across commercial programs. Lead initiatives focused on: Automation, process optimization, and streamlined close/reporting cycles Enhanced visibility and self-serve reporting for stakeholders Data governance, standardization, and quality controls Modernized reporting architecture and scalable delivery Act as subject matter expert for rebate/commercial reporting methodologies and interpretation.
- Governance, Stakeholder Engagement & Leadership Lead governance routines and performance reviews for rebates, commercial reporting, and analytics operations. Provide concise insights and recommendations to senior leadership; act as escalation point for reporting issues and operational risks. Build strong cross-functional and trading-partner relationships to improve transparency and outcomes. Coach, mentor, and develop team members across analytics and commercial support. Key Success Measures Accurate, timely rebate forecasts, reporting, and clear variance explanations Improved automation, scalability, and effectiveness of commercial financial reporting Stronger data integrity, controls, and efficient processes across programs High stakeholder confidence and effective cross-functional collaboration Successful integration of new agreements and reporting requirements Qualifications Experience Multi-year experience in commercial finance, financial reporting, accounting, business intelligence, or related functions Experience leading cross-functional financial reporting or commercial operations initiatives and teams Experience working with commercial reporting, rebate programs, or supplier agreements Experience within healthcare, distribution, retail, or related industries is considered an asset Knowledge & Skills Strong financial analysis, forecasting, and financial modeling capabilities Advanced proficiency with Excel, financial reporting tools, and Power BI Experience working with large datasets and reporting systems Understanding of rebate management and commercial agreements Familiarity with SQL, data transformation, and reporting automation is considered an asset Strong communication, stakeholder management, and presentation skills Experience driving process optimization and financial reporting modernization initiatives Bilingual capability in English / French would be a significant asset Key Characteristics Strategic thinker with strong commercial and financial acumen Financially focused and operationally disciplined Collaborative and relationship-oriented leadership style Strong problem-solving and decision-making capability Detail-oriented with a continuous improvement mindset Ability to balance strategic priorities with operational execution Adaptable and comfortable navigating ambiguity Strong communicator across business and technical stakeholders Well respected coach and leader for small teams Living Our Values Through Leadership This role is more than a checklist of accountabilities - it’s a reflection of how we show up as leaders in our practice, with our teams, and across our network. The table below highlights how this role brings our values to life through everyday leadership behaviours that build trust, drive performance, and foster a culture of care and collaboration. These behaviours are not extras, they are core to how we deliver excellent patient and client care, inspire our people, and build a stronger network together. Our Values guide what we stand for. Our Leadership Behaviours define how we bring those values to life in practice, every day, in every role. Our Values We Care
We Dare
We Share
We care for animals and people, keep our promises, treat each other with decency and respect
We dare to innovate, encourage entrepreneurial thinking and identify opportunities to succeed in a changing world.
We share knowledge, best practice and make decisions based on trust, dialogue, commitment and engagement.
Our Leadership Behaviours Value The Why
Behaviour The How
Behaviour Definition What it looks like
How This Role Brings It to Life
We Care
Motivating
Show self-belief, build strong teams, motivate others to reach their potential.
Coaches and supports team members through change, providing clarity, encouragement, and recognition.
We Care
Resilient
Effectively manage their own well-being and that of others, quickly recover from challenges, and learn from mistakes.
Remains steady under pressure, adapts to challenges, and supports team well-being during periods of change.
We Dare
Results-driven
Relentlessly seek to improve business performance, act decisively, drive progress through clear expectations.
Sets clear expectations, follows through on commitments, and drives timely, high-quality outcomes.
We Dare
Lead for the future
Balance the perfect and pragmatic, prioritize long-term progress, drive sustainable innovation.
Improves talent practices and ways of working to support sustainable, scalable results.
We Share
Humble
Act with integrity, earn trust through transparency, pursue personal development.
Acts with integrity, seeks feedback, and demonstrates a commitment to continuous learning.
We Share
Collaborative
Stretch outside their own area of expertise to drive performance, happy to learn from others, inspire teams through great communication.
Works openly with peers and partners to align efforts and deliver shared outcomes.
VetStrategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please reach out to careers@vetstrategy.com
Not the right fit? Search for Director, Commercial Analytics jobs in Vaughan, Ontario, Canada
About VetStrategy
Being part of VetStrategy is about being part of something bigger – an ever-growing community, where we connect person-to-person and skill-to-need, united by a common purpose of healthy animals, happy owners. From our humble beginning in 2006 to the present day, we continue to make a difference in the lives of people who have dedicated themselves to this industry.
When VetStrategy co-founders Orin Litman and his wife, Dr. Michelle Cutler, decided to acquire McLean Animal Hospital in 2006, they focused on three promises – our Customer Promise of world-class veterinary care, delivered locally; our People Promise, to be a great place to work; and our Sustainability Promise to be a force for good for patients, people and our plant.
Keeping our three promises led VetStrategy to become the leading veterinary network in Canada, with veterinary practices, 24-hour emergency care, and specialty hospitals coast-to-coast. We have developed and refined a model for supporting our practices across the country.
What we do:
We care for those dedicated to caring for animals by creating a workplace where we focus on innovation, engagement, and teamwork.
We know the blood, sweat and tears that have gone into building each practice, and we don’t want to touch that – we truly embrace the uniqueness of each clinic. Our heritage first approach means we won’t change a clinic’s name, culture or heritage.
We understand the challenges our veterinary teams face and are committed to doing what’s right – for them, their clients, and their patients.
We care about the future of veterinary medicine. Everything we do comes back to ensuring that veterinarians have the time, support, and infrastructure to focus on responsible medicine and quality care.
We believe in empowering our support office and clinic staff and providing them opportunities to develop their skills and grow in their careers.