Department: Custodial

Duration: Approx. March 8 – September 1, 2026 (Non-Permanent)

Hours of Work: 40 hours per week

Number of Positions Open: 1

Looking for a career with a dynamic organization that is committed to protecting wildlife? We are interested in dedicated individuals who are positive, enthusiastic, and passionate about connecting people, animals, conservation science and traditional knowledge to fight extinction. Your Toronto Zoo makes animal well-being a priority in all operations and shows respect for all wildlife.

Position Purpose: The Casual Supervisor, Custodial, is responsible for ensuring the cleanliness of all public areas within buildings and offices at the Zoo, as well as overseeing moving of furniture or other materials. The position ensures the proper cleaning of Zoo buildings and removal of garbage and supports the coordination of resources/required facilities for Zoo events. This position will assist and provide support in implementing the Strategic Plan.

Core Role Responsibilities:

• Provides excellent guest service to all Zoo guests and ensures excellent service is provided by Custodial staff.

• Supervises seasonal staff in conjunction with Custodial Supervisor.

• Ensures the timely and efficient preparation of all required reports and statements and the proper maintenance of all required records.

• Assists Custodial Supervisor to organize and lay out work programs for staff assigned to the Unit.

• Ensures that staff comply with staff lunches and breaks.

• Ensures the timely, efficient and proper cleaning of Zoo buildings, including washrooms, floors, walls, ceilings, doors, glazing and fixtures.

• Monitors and ensures the timely, efficient and proper cleaning of the public side of the Zoo's exhibit viewing glass, signage and the removal of garbage from staff areas.

• Coordinates and ensures the timely, efficient and proper movement and/or storage of furniture and files.

• Provides support in coordination of resources/facilities for events; ensures the timely set up for special events as requested.

• Monitors and ensures the completion and maintenance of washroom log for recording of when and by whom the cleaning was done.

• Schedules and keeps accurate record of all repairs and maintenance performed by the Unit.

• Ensures all legislation and applicable regulations are complied with.

• Responsible for ensuring the good maintenance and cleanliness of all tools and equipment and the custodial storage rooms.

• Prepares and submit written reports regarding incidents occurring on their shift as required. This includes Supervisor Accident Report forms.

Technical Knowledge and Skills:

• Valid Standard or Emergency First Aid and Basic Rescuer CPR (level "C").
• Excellent customer service skills.
• Must have availability to be scheduled up to 40 hours/week (5 days / 8 hour shifts).
• Previous experience working at a public attraction.
• Good working knowledge of safety related legislation (OHSA).
• AED training.
• Well-developed interpersonal skills, along with strong communication skills.
• Working knowledge of the Ontario Occupational Health & Safety Act and WHMIS legislation an asset.
• Must be able to work weekends, shifts and holidays as scheduled.
• Must be able to deal with staff and public in a courteous and efficient manner.
• Capable of meeting the physical requirements of the position.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted. The successful candidate may be required to provide a police reference check and/or driver’s abstract, at their own expense as a condition of employment. Candidates may be required to take a written and/or practical examination relevant to the position.

The Toronto Zoo values the importance of inclusive recruitment practices and strives to create a workplace that reflects and celebrates the rich diversity of our city. Please let us know if you require specific accommodations to be in place before you begin the interview process.

The Toronto Zoo respects the principles of equity, diversity and inclusion and seeks to model these principles in all that we do. We are committed to fostering an inclusive workforce where all employees feel respected, supported and valued. We strive to create an environment that represents the rich diversity of our guests and our community and encourage applications from all qualified individuals who can contribute to enhancing our commitment to equity, diversity and inclusion. Applications are especially encouraged from racialized persons/persons of colour, Indigenous/Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and women.

Your Toronto Zoo makes animal well-being a priority in everything we do, respecting wildlife, caring for our team, guest and community. We are a welcoming place to visit, volunteer, and work, united by a shared commitment to conservation, connection, and reconciliation. We blend science and traditional knowledge to protect species and their habitats, and we invite others to join us as Guardians of Wild, acting together to ensure wildlife and wild spaces thrive.

This job posting is for an existing vacancy within our organization.

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