Director, Property Claims – Commercial Damage Insurance

Our Property Claims Directors work tirelessly to support their teams and serve as the first point of contact for guidance and leadership. In addition to managing team members, they provide technical advice and coaching to ensure timely and effective service in claims investigations, file analysis, and settlements.

They monitor key performance indicators and ensure that every claim is handled thoroughly and efficiently. These leaders are passionate about team engagement and foster a culture of collaboration, accountability, and continuous improvement.

With strong analytical and communication skills, our Directors are strategic thinkers and effective communicators. As part of a collaborative leadership team, you’ll have the opportunity to shape strategic initiatives that keep our claims operations at the forefront of evolving dispute resolution practices.

In short, our Property Claims Directors are exceptional. If this sounds like you, we encourage you to consider joining our team.

You excel in:

• Critical thinking and investigative work
• Patience, analytical depth, and solution-oriented approaches
• Leadership that goes beyond management

You bring:

• 7 to 10 years of experience in commercial property and casualty claims handling
• A post-secondary diploma from a three- or four-year program
• Excellent written and verbal communication skills
• CIP or FCIP designation (an asset)

We put you at the center of what we do:

• We prioritize your well-being (wellness programs, flexible health coverage, employee assistance program)
• We support work-life balance (flexible schedules, generous paid time off, remote work options)
• We value your financial health (employee share purchase plan, retirement programs, insurance discounts)
• We invest in your career growth (development support, advancement and internal mobility opportunities)
• We care about the causes and communities that matter to you (matching donation program, team volunteer days)

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.