About the role
Role: Product Owner – IAM Location: Ontario, Canada Hybrid Please share the resume at ajith@burgeonits.com Job Description: QUALIFICATIONS: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. MBA or advanced degree is an asset. 5+ years of experience in Digital or Technical product ownership delivering customer-facing digital products. 2+ years of hands-on experience with IAM capabilities (such as registration, authentication, MFA, SSO/federation) in a large enterprise environment. Demonstrated Agile/Scrum delivery experience; Product certification (e.g., CSPO, SAFe Product Owner/Product Manager) is a plus. Strong communication and interpersonal skills to bridge technical and non-technical stakeholders and translate technical topics into business value.
KEY RESPONSIBILITIES: Define and maintain the product roadmap for IAM capabilities, including registration, authentication, identity proofing, and native app login. Own and continuously refine the IAM product backlog; prioritize features based on value, risk, compliance, and customer impact. Define and track product KPIs and data reporting to guide prioritization and measure impact. Collaborate with architects and engineers to design secure, scalable solutions. Ensure CIAM solutions meet regulatory, privacy, and security standards. Translate function and security requirements into epics, features, and user stories with clear acceptance criteria and outcomes. Drive end-to-end delivery of scalable customer-facing digital IAM solutions, from discovery and requirements through launch and continuous improvement. Ensure the login experience is intuitive, secure, and low-friction, improving successful sign-in completion and reducing customer effort. Proactively reviewing customer issues and partner cross functionally to prioritize and address customer frictions. Develop and execute an adoption and support strategy to increase active login users, including in-product guidance, support content, and self-serve recovery journeys. Use performance data and insights to identify gaps, risks, and opportunities to improve outcomes. Ensure accessibility, inclusivity, and usability of IAM experiences across all channels. Communicate effectively with executive stakeholders and translate technical topics into business value.
Not the right fit? Search for Product Owner jobs in Ontario, Canada
About BURGEON IT SERVICES
Burgeon is a provider of technical and IT staff augmentation solutions. We are in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.
Burgeon is located in USA, AUSTRALIA & INDIA.
Burgeon offers Contract, Contract-to-Hire, Direct Hire and Payroll Services to companies of all sizes.
Burgeon understands the reaction time required to consistently provide companies with the technical resources necessary for growth. Burgeon places heavy emphasis on internal hiring, database technology integration, ongoing internal training and customer service. Our goal is to build a working relationship with you that is mutually beneficial. As a result, we are highly motivated to consistently deliver the best consultants and the best customer service available.
Burgeon has earned a reputation amongst companies and consultants as being fair dealing and highly customer service oriented. We invite you to experience the difference working with Burgeon can make.
Our Culture
Burgeon has a unique culture and a very distinct, progressive, and professional attitude. We are results driven and passionate about matching the right people with the right companies. We take pride in providing quality consultants to reputable clients in order to ensure a mutually beneficial relationship. We fully understand the competitiveness of our business and rely on each other to maintain an adaptable, professional atmosphere. Our employees work in a fast-paced environment focused on goal setting and accomplishing those goals.
Vision
To provide the highest quality IT resources for small, medium, and Fortune 500 companies.
Mission
At Burgeon we are passionate about matching great people with great companies.
Values
Achieving our mission requires intelligent, energetic and committed people who possess:
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About the role
Role: Product Owner – IAM Location: Ontario, Canada Hybrid Please share the resume at ajith@burgeonits.com Job Description: QUALIFICATIONS: Bachelor’s degree in Computer Science, Engineering, Business, or a related field. MBA or advanced degree is an asset. 5+ years of experience in Digital or Technical product ownership delivering customer-facing digital products. 2+ years of hands-on experience with IAM capabilities (such as registration, authentication, MFA, SSO/federation) in a large enterprise environment. Demonstrated Agile/Scrum delivery experience; Product certification (e.g., CSPO, SAFe Product Owner/Product Manager) is a plus. Strong communication and interpersonal skills to bridge technical and non-technical stakeholders and translate technical topics into business value.
KEY RESPONSIBILITIES: Define and maintain the product roadmap for IAM capabilities, including registration, authentication, identity proofing, and native app login. Own and continuously refine the IAM product backlog; prioritize features based on value, risk, compliance, and customer impact. Define and track product KPIs and data reporting to guide prioritization and measure impact. Collaborate with architects and engineers to design secure, scalable solutions. Ensure CIAM solutions meet regulatory, privacy, and security standards. Translate function and security requirements into epics, features, and user stories with clear acceptance criteria and outcomes. Drive end-to-end delivery of scalable customer-facing digital IAM solutions, from discovery and requirements through launch and continuous improvement. Ensure the login experience is intuitive, secure, and low-friction, improving successful sign-in completion and reducing customer effort. Proactively reviewing customer issues and partner cross functionally to prioritize and address customer frictions. Develop and execute an adoption and support strategy to increase active login users, including in-product guidance, support content, and self-serve recovery journeys. Use performance data and insights to identify gaps, risks, and opportunities to improve outcomes. Ensure accessibility, inclusivity, and usability of IAM experiences across all channels. Communicate effectively with executive stakeholders and translate technical topics into business value.
Not the right fit? Search for Product Owner jobs in Ontario, Canada
About BURGEON IT SERVICES
Burgeon is a provider of technical and IT staff augmentation solutions. We are in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.
Burgeon is located in USA, AUSTRALIA & INDIA.
Burgeon offers Contract, Contract-to-Hire, Direct Hire and Payroll Services to companies of all sizes.
Burgeon understands the reaction time required to consistently provide companies with the technical resources necessary for growth. Burgeon places heavy emphasis on internal hiring, database technology integration, ongoing internal training and customer service. Our goal is to build a working relationship with you that is mutually beneficial. As a result, we are highly motivated to consistently deliver the best consultants and the best customer service available.
Burgeon has earned a reputation amongst companies and consultants as being fair dealing and highly customer service oriented. We invite you to experience the difference working with Burgeon can make.
Our Culture
Burgeon has a unique culture and a very distinct, progressive, and professional attitude. We are results driven and passionate about matching the right people with the right companies. We take pride in providing quality consultants to reputable clients in order to ensure a mutually beneficial relationship. We fully understand the competitiveness of our business and rely on each other to maintain an adaptable, professional atmosphere. Our employees work in a fast-paced environment focused on goal setting and accomplishing those goals.
Vision
To provide the highest quality IT resources for small, medium, and Fortune 500 companies.
Mission
At Burgeon we are passionate about matching great people with great companies.
Values
Achieving our mission requires intelligent, energetic and committed people who possess: