About the role
Job Title - IAM Operations Lead Type - Contract Location - Remote
About the Role The Identity and Access Management (IAM) Operations Lead is responsible for the day-to-day administration, maintenance, and governance of an organization's identity security infrastructure. They ensure that the right individuals have the correct access to technology resources at the right time, minimizing security risks while maintaining operational continuity.
Responsibilities Own day to day IAM operations for Client including JML, access provisioning, de provisioning, modifications, and recertification Ensure SLA and KPI compliance, monitor backlog, ticket aging, response quality, and drive continuous improvements Lead operational governance, audits, and compliance reporting aligned to Client requirements Prepare and present weekly/monthly service reports and lead customer service review meetings Act as the escalation point for critical IAM incidents and operational risks Drive operational discipline across ITSM processes (Incident, SR, Problem, Change) Build, manage, and mentor a high performance IAM operations team (onshore/offshore)
Qualifications 8+ years in IAM / Security operations with customer facing delivery experience Strong understanding of IAM concepts (JML, RBAC, access reviews, recertification) Proven experience in operations governance, KPI tracking, and stakeholder management
Required Skills IAM, PAM technologies and ITIL process
Preferred Skills 5-6 years of IAM Cybersecurity operations lead
“We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.”
Not the right fit? Search for IAM Operations Lead jobs in Canada
About Enterprise Solutions Inc.
Enterprise Solutions, Inc. is a technology-intensive services company. We develop and deliver software and engineering solutions to our partners; we work relentlessly to keep our clients happy, and we measure our business success with the trust we earn from them.
Enterprise Solutions offers implementation services for VMS, MSP, ERP, cloud, analytics and digital transformation. We are a certified Minority Business Enterprise (MBE).
We have extensive experience in end-to-end software development using a wide array of technologies. From vendor management to smart automation, ESI will install, implement, and integrate your business infrastructure so that you can operate at full capacity.
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About the role
Job Title - IAM Operations Lead Type - Contract Location - Remote
About the Role The Identity and Access Management (IAM) Operations Lead is responsible for the day-to-day administration, maintenance, and governance of an organization's identity security infrastructure. They ensure that the right individuals have the correct access to technology resources at the right time, minimizing security risks while maintaining operational continuity.
Responsibilities Own day to day IAM operations for Client including JML, access provisioning, de provisioning, modifications, and recertification Ensure SLA and KPI compliance, monitor backlog, ticket aging, response quality, and drive continuous improvements Lead operational governance, audits, and compliance reporting aligned to Client requirements Prepare and present weekly/monthly service reports and lead customer service review meetings Act as the escalation point for critical IAM incidents and operational risks Drive operational discipline across ITSM processes (Incident, SR, Problem, Change) Build, manage, and mentor a high performance IAM operations team (onshore/offshore)
Qualifications 8+ years in IAM / Security operations with customer facing delivery experience Strong understanding of IAM concepts (JML, RBAC, access reviews, recertification) Proven experience in operations governance, KPI tracking, and stakeholder management
Required Skills IAM, PAM technologies and ITIL process
Preferred Skills 5-6 years of IAM Cybersecurity operations lead
“We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.”
Not the right fit? Search for IAM Operations Lead jobs in Canada
About Enterprise Solutions Inc.
Enterprise Solutions, Inc. is a technology-intensive services company. We develop and deliver software and engineering solutions to our partners; we work relentlessly to keep our clients happy, and we measure our business success with the trust we earn from them.
Enterprise Solutions offers implementation services for VMS, MSP, ERP, cloud, analytics and digital transformation. We are a certified Minority Business Enterprise (MBE).
We have extensive experience in end-to-end software development using a wide array of technologies. From vendor management to smart automation, ESI will install, implement, and integrate your business infrastructure so that you can operate at full capacity.