Digital Content & Training Specialist
About the role
Job Details
Description Join Our Mission: To create cabinets people love, to bring light to the world & the community, to build life into people’s lives, and to leave behind more than we take.
What We Do Decor is the unique result of passionate people, strong partnerships, and loyal customers. There’s an unmistakable positivity and pursuit of excellence that makes our cabinets undeniably different. Our culture celebrates each the uniqueness of individuals, providing opportunities for growth in skill, confidence, and character. We strive to meet the needs of those we serve, embrace change, and continually innovate the kitchen and bath industry.
Who We Are Looking For The Onboarding and Education Specialist will play a key role in supporting our new dealer partners, creating engaging educational content, and conducting product and systems training. You will be responsible for ensuring that new dealers are seamlessly integrated into our ecosystem while continuously improving their knowledge through online academies, webinars, and in-person training sessions. This role requires someone who is comfortable in front of the camera and can collaborate effectively with various teams, including the Product Knowledge Specialist.
Key Role #1: Onboarding New Dealers
- Ensure a smooth and effective onboarding process for new dealers by providing thorough training and support on company products and processes
Key Role #2: Academy Online & Webinars
- Develop engaging and educational content for our online learning platforms, including instructional videos, training materials, and guides.
- Lead informative and engaging webinars for new and existing dealers, providing product training and addressing FAQs.
- Conduct live and recorded video training sessions, ensuring professionalism and confidence while on screen.
- Collaborate with the Product Knowledge Specialist to ensure all educational materials are up-to-date, accurate, and effectively communicated.
Key Role #3: Cortrax Training
- Coordinate and manage training sessions within Cortrax, ensuring that all participants have the necessary tools and resources for success.
Competencies
- Excellent English communication and presentation skills, both verbal and written.
- Proficiency with online learning platforms, webinar tools (e.g., Zoom, Teams), and video recording/editing software.
- Ability to engage and train diverse audiences, both in-person and through digital platforms.
- Strong organizational and multitasking skills, with an ability to manage multiple projects simultaneously.
- Collaborative team player who can work effectively across departments.
- Comfortable and confident in front of the camera.
- Familiarity with Adobe Premiere Pro and a solid understanding of editing principles are considered assets.
Personal Attributes
- Integrity (lives by strong ethical principles, takes responsibility for own actions)
- Humble (able to work with others, seeks the success of others, teachable, willing to be moved by another’s perspective)
- Hungry (self-motivated, diligent, constantly thinking about the next step/opportunity)
- Smart (interpersonally appropriate and aware; good judgment and intuition around the subtleties of the group dynamics and impact of their own words and actions)
Experience & Education Requirements
- Experience in educational content creation, training, onboarding, preferably within a sales or dealer environment.
About Decor Cabinets Ltd
Like most businesses, Decor Cabinets was born from an idea. Established back in 1977 in the small town of Portage la Prairie, Manitoba, our idea was to create cabinets that customers would enjoy and be able to create a lifetime of warm family memories against a backdrop of cabinetry that reflects their values and lifestyle.
Decor operates two modern production facilities and a showroom with the latest innovations in cabinetry based in Morden and its expanding dealer network is spreading throughout Canada and the USA. Modern facilities, quality materials, excellent equipment, and comprehensive employee training have created a highly-skilled workforce that is able to produce a superior product.
We believe our success lies in developing and maintaining good relationships - with our customers, our dealers, our staff, our suppliers and our local and global community. Decor is dedicated to support various organizations that give help to the needy, lend a hand to those in trouble, and teach values that remind us to show compassion to our neighbor. That is just a part of what makes Decor undeniably different.
Digital Content & Training Specialist
About the role
Job Details
Description Join Our Mission: To create cabinets people love, to bring light to the world & the community, to build life into people’s lives, and to leave behind more than we take.
What We Do Decor is the unique result of passionate people, strong partnerships, and loyal customers. There’s an unmistakable positivity and pursuit of excellence that makes our cabinets undeniably different. Our culture celebrates each the uniqueness of individuals, providing opportunities for growth in skill, confidence, and character. We strive to meet the needs of those we serve, embrace change, and continually innovate the kitchen and bath industry.
Who We Are Looking For The Onboarding and Education Specialist will play a key role in supporting our new dealer partners, creating engaging educational content, and conducting product and systems training. You will be responsible for ensuring that new dealers are seamlessly integrated into our ecosystem while continuously improving their knowledge through online academies, webinars, and in-person training sessions. This role requires someone who is comfortable in front of the camera and can collaborate effectively with various teams, including the Product Knowledge Specialist.
Key Role #1: Onboarding New Dealers
- Ensure a smooth and effective onboarding process for new dealers by providing thorough training and support on company products and processes
Key Role #2: Academy Online & Webinars
- Develop engaging and educational content for our online learning platforms, including instructional videos, training materials, and guides.
- Lead informative and engaging webinars for new and existing dealers, providing product training and addressing FAQs.
- Conduct live and recorded video training sessions, ensuring professionalism and confidence while on screen.
- Collaborate with the Product Knowledge Specialist to ensure all educational materials are up-to-date, accurate, and effectively communicated.
Key Role #3: Cortrax Training
- Coordinate and manage training sessions within Cortrax, ensuring that all participants have the necessary tools and resources for success.
Competencies
- Excellent English communication and presentation skills, both verbal and written.
- Proficiency with online learning platforms, webinar tools (e.g., Zoom, Teams), and video recording/editing software.
- Ability to engage and train diverse audiences, both in-person and through digital platforms.
- Strong organizational and multitasking skills, with an ability to manage multiple projects simultaneously.
- Collaborative team player who can work effectively across departments.
- Comfortable and confident in front of the camera.
- Familiarity with Adobe Premiere Pro and a solid understanding of editing principles are considered assets.
Personal Attributes
- Integrity (lives by strong ethical principles, takes responsibility for own actions)
- Humble (able to work with others, seeks the success of others, teachable, willing to be moved by another’s perspective)
- Hungry (self-motivated, diligent, constantly thinking about the next step/opportunity)
- Smart (interpersonally appropriate and aware; good judgment and intuition around the subtleties of the group dynamics and impact of their own words and actions)
Experience & Education Requirements
- Experience in educational content creation, training, onboarding, preferably within a sales or dealer environment.
About Decor Cabinets Ltd
Like most businesses, Decor Cabinets was born from an idea. Established back in 1977 in the small town of Portage la Prairie, Manitoba, our idea was to create cabinets that customers would enjoy and be able to create a lifetime of warm family memories against a backdrop of cabinetry that reflects their values and lifestyle.
Decor operates two modern production facilities and a showroom with the latest innovations in cabinetry based in Morden and its expanding dealer network is spreading throughout Canada and the USA. Modern facilities, quality materials, excellent equipment, and comprehensive employee training have created a highly-skilled workforce that is able to produce a superior product.
We believe our success lies in developing and maintaining good relationships - with our customers, our dealers, our staff, our suppliers and our local and global community. Decor is dedicated to support various organizations that give help to the needy, lend a hand to those in trouble, and teach values that remind us to show compassion to our neighbor. That is just a part of what makes Decor undeniably different.