About the role
Major Refrigeration is entering an exciting new chapter and we’re looking for a strategic, growth-minded Chief Operating Officer (COO) to help lead the way.
As a leader in commercial and industrial refrigeration solutions across the country, we’ve built a reputation for quality, innovation, and dependability. Now, we’re ready to take our operations to the next level and we need the right leader to support that transformation.
What You’ll Do
As our COO, you’ll be the engine behind our day-to-day operations and long-term growth. Reporting directly to ownership, you’ll roll up your sleeves and get involved in everything from big-picture strategy to process improvement and team development. Here’s what that looks like:
- Oversee daily operations across service, finance, HR, parts, logistics, and project delivery
- Implement systems and processes that improve efficiency, customer satisfaction, and profitability
- Lead a high-performing team of managers, fostering collaboration and accountability
- Develop and execute operational strategies aligned with our long-term vision
- Identify growth opportunities and streamline service delivery
- Ensure compliance with all health, safety, and environmental regulations
- Foster a strong, positive culture that reflects our values and commitment to excellence
- Other duties as required
What We’re Looking For
- Proven progressive leadership experience (5+ years) in operations (exposure with HVAC, refrigeration, mechanical, or construction trades would be considered an asset)
- Experience scaling operations in a service-based business
- Strong financial and business acumen with the ability to drive results
- Excellent communication, problem-solving, and decision-making skills
- A hands-on leadership style with a passion for people and process improvement
- Post-secondary education in business, engineering, or related field
Why Join Major Refrigeration?
- A pivotal leadership role with real impact
- Supportive ownership committed to growth and investment
- A stable, respected company with deep roots in the commercial refrigeration space
- Competitive compensation package
Ready to lead operations with a "roll up your sleeves" approach and drive growth in a fast-moving HVAC company? Apply now.
Please include your expected salary range with your application.
We appreciate all who express interest; however, only those selected for an interview will be contacted.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. Please inform the recruiter of the nature of any accommodation(s) that you may require
About Major Refrigeration Ltd
Our Mission:
"Major Refrigeration strives to provide the best quality service in a safe, efficient manner at all times. We aim to create long-lasting relationships with everyone we work with while embodying our core values daily."
About Us:
Major Refrigeration Ltd. was established in 2012 by two technicians named Marty Hicks and Jordan Hughes. The company is based out of Grimsby, Ontario, in the beautiful Niagara Region. Today the company consists of 120 employees and continues to grow. All of our technicians work hard each day to provide all of our clients with the best quality service.
Major Refrigeration Ltd. was established with the belief in the importance of honesty, teamwork, efficiency, fairness, innovation and community. These beliefs have secured lasting relationships with our clients as well as our employees.
How Can We Help You?:
SERVICE When one of your machines break down unexpectedly, call us. Our technicians are available 24/7 so that you don't have to worry about being left without a solution.
INSTALLATION We understand how complex working on a new project can be. We'll ensure deadlines are met and budgets are kept.
PREVENTATIVE MAINTENANCE Be proactive and schedule a weekly check to ensure all operations are working smoothly.
ENERGY MANAGEMENT Gathering and monitoring data in real time, we deliver meaningful information to the right people at the right time.
About the role
Major Refrigeration is entering an exciting new chapter and we’re looking for a strategic, growth-minded Chief Operating Officer (COO) to help lead the way.
As a leader in commercial and industrial refrigeration solutions across the country, we’ve built a reputation for quality, innovation, and dependability. Now, we’re ready to take our operations to the next level and we need the right leader to support that transformation.
What You’ll Do
As our COO, you’ll be the engine behind our day-to-day operations and long-term growth. Reporting directly to ownership, you’ll roll up your sleeves and get involved in everything from big-picture strategy to process improvement and team development. Here’s what that looks like:
- Oversee daily operations across service, finance, HR, parts, logistics, and project delivery
- Implement systems and processes that improve efficiency, customer satisfaction, and profitability
- Lead a high-performing team of managers, fostering collaboration and accountability
- Develop and execute operational strategies aligned with our long-term vision
- Identify growth opportunities and streamline service delivery
- Ensure compliance with all health, safety, and environmental regulations
- Foster a strong, positive culture that reflects our values and commitment to excellence
- Other duties as required
What We’re Looking For
- Proven progressive leadership experience (5+ years) in operations (exposure with HVAC, refrigeration, mechanical, or construction trades would be considered an asset)
- Experience scaling operations in a service-based business
- Strong financial and business acumen with the ability to drive results
- Excellent communication, problem-solving, and decision-making skills
- A hands-on leadership style with a passion for people and process improvement
- Post-secondary education in business, engineering, or related field
Why Join Major Refrigeration?
- A pivotal leadership role with real impact
- Supportive ownership committed to growth and investment
- A stable, respected company with deep roots in the commercial refrigeration space
- Competitive compensation package
Ready to lead operations with a "roll up your sleeves" approach and drive growth in a fast-moving HVAC company? Apply now.
Please include your expected salary range with your application.
We appreciate all who express interest; however, only those selected for an interview will be contacted.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. Please inform the recruiter of the nature of any accommodation(s) that you may require
About Major Refrigeration Ltd
Our Mission:
"Major Refrigeration strives to provide the best quality service in a safe, efficient manner at all times. We aim to create long-lasting relationships with everyone we work with while embodying our core values daily."
About Us:
Major Refrigeration Ltd. was established in 2012 by two technicians named Marty Hicks and Jordan Hughes. The company is based out of Grimsby, Ontario, in the beautiful Niagara Region. Today the company consists of 120 employees and continues to grow. All of our technicians work hard each day to provide all of our clients with the best quality service.
Major Refrigeration Ltd. was established with the belief in the importance of honesty, teamwork, efficiency, fairness, innovation and community. These beliefs have secured lasting relationships with our clients as well as our employees.
How Can We Help You?:
SERVICE When one of your machines break down unexpectedly, call us. Our technicians are available 24/7 so that you don't have to worry about being left without a solution.
INSTALLATION We understand how complex working on a new project can be. We'll ensure deadlines are met and budgets are kept.
PREVENTATIVE MAINTENANCE Be proactive and schedule a weekly check to ensure all operations are working smoothly.
ENERGY MANAGEMENT Gathering and monitoring data in real time, we deliver meaningful information to the right people at the right time.