Operational Enablement SME \PMO Lead with Risk Management and Program Management
About the role
Operational Enablement SME \PMO Lead with Risk Management and Program Management
Location: Montreal, QC (Hybrid) Experience Level: Approximately 10+ Years
Role Summary
The Operational Enablement SME will support the ETS Risk Management organization by driving operational excellence, governance execution, workforce planning, and leadership reporting. This role will serve as the PMO Lead for operational enablement activities, ensuring effective coordination of business reviews, governance processes, and operating model implementation. The successful candidate will partner with senior leadership and cross-functional stakeholders to establish consistent operational rhythms, improve reporting transparency, and support the maturation of the ETS Risk operating model.
Key Responsibilities
Program Management & Operational Enablement Serve as the PMO Lead for ETS Risk Management operational enablement initiatives. Coordinate and manage operational activities across the division to ensure alignment with strategic objectives. Drive execution of key operational processes, governance activities, and organizational priorities. Identify opportunities to improve operational effectiveness through standardized processes and reporting.
Leadership Reporting & Communications
Develop and maintain executive-level reporting materials and dashboards. Coordinate leadership reporting cycles, ensuring accuracy, completeness, and timely delivery. Prepare presentations and briefing materials for senior management reviews and governance forums. Deliver insights and recommendations based on operational performance metrics and trends.
Integrated Business Reviews (IBRs)
Plan, coordinate, and facilitate Integrated Business Reviews (IBRs). Consolidate inputs from multiple stakeholders to provide a comprehensive view of organizational performance, risks, and priorities. Track actions, decisions, and follow-up activities arising from leadership reviews.
Operating Model & Governance Support
Assist in operationalizing the ETS Risk operating model. Support the establishment and execution of governance frameworks and management cadences. Document operating procedures, governance structures, roles, responsibilities, and decision-making processes. Ensure governance processes are consistently applied and aligned with business objectives.
Workforce Planning
Support workforce planning processes, including resource tracking, demand forecasting, and capacity planning. Develop workforce planning outputs and management reporting artifacts. Partner with leadership to provide resource management insights and recommendations.
Key Deliverables
Workforce planning analyses, forecasts, and reporting outputs. Executive and leadership reporting materials. Integrated Business Review (IBR) coordination and meeting outputs. ETS Risk operating model documentation and process artifacts. Governance cadence management and related support materials. PMO tracking, status reporting, and operational performance metrics.
Required Qualifications
Approximately 10+ years of experience in Program Management, PMO, Business Operations, Operational Excellence, or related functions. Proven experience supporting senior leadership teams in large, complex organizations. Strong understanding of governance frameworks, operating models, and organizational management processes. Experience building executive-level presentations, reports, and performance dashboards. Demonstrated ability to coordinate cross-functional initiatives and manage multiple stakeholders. Strong analytical, planning, and organizational skills. Excellent written and verbal communication skills. Advanced proficiency in Microsoft Office Suite, including PowerPoint, Excel, and SharePoint.
Preferred Qualifications
Experience within Risk Management, Financial Services, Technology, or Enterprise Shared Services organizations. Knowledge of workforce planning methodologies and resource management practices. Experience facilitating executive governance forums and business review meetings. PMP, PMI, or comparable project/program management certifications are an asset.
Success Factors
Ability to operate independently and influence across multiple stakeholder groups. Strong attention to detail and commitment to execution excellence. Effective communicator capable of translating complex information into concise executive messaging. Proactive, highly organized, and results-oriented with a continuous improvement mindset.
Not the right fit? Search for Operational Enablement SME \PMO Lead with Risk Management and Program Management jobs in Montreal, Quebec, Canada
About Lorven Technologies Inc.
Lorven Technologies, Inc. is a highly recognized provider of professional technology consultancy in the US. We provide high quality and cost effective strategic solutions to our clients supported by superior staffing and training services.
We offer a wide range of services in the areas of analysis, design, development and maintenance of various information systems. Lorven excels in providing talented, dedicated, and knowledgeable professionals with proven industry experience to our clients. We are committed to building long term relationships with our clients through quality service and concrete results, so that our clients are able to achieve greater excellence. Total customer focus, commitment to quality, and multi-technology expertise are our key focus to satisfy our customers. Superior project management skills, extensive experience in managing multi-location development combined with continuous process improvement efforts, are the traits of our delivery methodology.
Lorven delivers innovative and effective technology solutions in a timely, cost-effective, and value-added manner. Our processes, techniques, people, and attitude strive to internalize our client's business domain in order to be able to deliver a level of innovation and acumen that is unparalleled. Our success is defined by our client's success and our core values serve as the corner stones of our project delivery approach.
Similar Jobs
Operational Enablement SME \PMO Lead with Risk Management and Program Management
About the role
Operational Enablement SME \PMO Lead with Risk Management and Program Management
Location: Montreal, QC (Hybrid) Experience Level: Approximately 10+ Years
Role Summary
The Operational Enablement SME will support the ETS Risk Management organization by driving operational excellence, governance execution, workforce planning, and leadership reporting. This role will serve as the PMO Lead for operational enablement activities, ensuring effective coordination of business reviews, governance processes, and operating model implementation. The successful candidate will partner with senior leadership and cross-functional stakeholders to establish consistent operational rhythms, improve reporting transparency, and support the maturation of the ETS Risk operating model.
Key Responsibilities
Program Management & Operational Enablement Serve as the PMO Lead for ETS Risk Management operational enablement initiatives. Coordinate and manage operational activities across the division to ensure alignment with strategic objectives. Drive execution of key operational processes, governance activities, and organizational priorities. Identify opportunities to improve operational effectiveness through standardized processes and reporting.
Leadership Reporting & Communications
Develop and maintain executive-level reporting materials and dashboards. Coordinate leadership reporting cycles, ensuring accuracy, completeness, and timely delivery. Prepare presentations and briefing materials for senior management reviews and governance forums. Deliver insights and recommendations based on operational performance metrics and trends.
Integrated Business Reviews (IBRs)
Plan, coordinate, and facilitate Integrated Business Reviews (IBRs). Consolidate inputs from multiple stakeholders to provide a comprehensive view of organizational performance, risks, and priorities. Track actions, decisions, and follow-up activities arising from leadership reviews.
Operating Model & Governance Support
Assist in operationalizing the ETS Risk operating model. Support the establishment and execution of governance frameworks and management cadences. Document operating procedures, governance structures, roles, responsibilities, and decision-making processes. Ensure governance processes are consistently applied and aligned with business objectives.
Workforce Planning
Support workforce planning processes, including resource tracking, demand forecasting, and capacity planning. Develop workforce planning outputs and management reporting artifacts. Partner with leadership to provide resource management insights and recommendations.
Key Deliverables
Workforce planning analyses, forecasts, and reporting outputs. Executive and leadership reporting materials. Integrated Business Review (IBR) coordination and meeting outputs. ETS Risk operating model documentation and process artifacts. Governance cadence management and related support materials. PMO tracking, status reporting, and operational performance metrics.
Required Qualifications
Approximately 10+ years of experience in Program Management, PMO, Business Operations, Operational Excellence, or related functions. Proven experience supporting senior leadership teams in large, complex organizations. Strong understanding of governance frameworks, operating models, and organizational management processes. Experience building executive-level presentations, reports, and performance dashboards. Demonstrated ability to coordinate cross-functional initiatives and manage multiple stakeholders. Strong analytical, planning, and organizational skills. Excellent written and verbal communication skills. Advanced proficiency in Microsoft Office Suite, including PowerPoint, Excel, and SharePoint.
Preferred Qualifications
Experience within Risk Management, Financial Services, Technology, or Enterprise Shared Services organizations. Knowledge of workforce planning methodologies and resource management practices. Experience facilitating executive governance forums and business review meetings. PMP, PMI, or comparable project/program management certifications are an asset.
Success Factors
Ability to operate independently and influence across multiple stakeholder groups. Strong attention to detail and commitment to execution excellence. Effective communicator capable of translating complex information into concise executive messaging. Proactive, highly organized, and results-oriented with a continuous improvement mindset.
Not the right fit? Search for Operational Enablement SME \PMO Lead with Risk Management and Program Management jobs in Montreal, Quebec, Canada
About Lorven Technologies Inc.
Lorven Technologies, Inc. is a highly recognized provider of professional technology consultancy in the US. We provide high quality and cost effective strategic solutions to our clients supported by superior staffing and training services.
We offer a wide range of services in the areas of analysis, design, development and maintenance of various information systems. Lorven excels in providing talented, dedicated, and knowledgeable professionals with proven industry experience to our clients. We are committed to building long term relationships with our clients through quality service and concrete results, so that our clients are able to achieve greater excellence. Total customer focus, commitment to quality, and multi-technology expertise are our key focus to satisfy our customers. Superior project management skills, extensive experience in managing multi-location development combined with continuous process improvement efforts, are the traits of our delivery methodology.
Lorven delivers innovative and effective technology solutions in a timely, cost-effective, and value-added manner. Our processes, techniques, people, and attitude strive to internalize our client's business domain in order to be able to deliver a level of innovation and acumen that is unparalleled. Our success is defined by our client's success and our core values serve as the corner stones of our project delivery approach.