(This position is initially open to regular part-time, bargaining unit employees of the college)

Centennial College recognizes and affirms Diversity, Equity and Inclusion and Indigenous ways of knowing as central to the vibrancy and uniqueness of its learning and working academic mission. We strongly encourage applications from members of Indigenous communities and all equity-deserving groups including Women, Racialized, Persons with Disabilities, and LGBTQ+ communities.

We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.

Position Summary
The position provides operational and administrative support for indoor campus recreation programming and fitness centre operations, while assisting the Campus Recreation Coordinator in the day-to-day delivery of services. The incumbent contributes to the implementation of recreation programs, facility operations, and student staff support within established procedures and guidelines.

The role supports indoor recreation spaces, including fitness centres and gymnasiums, by assisting with scheduling, program delivery, participant services, and maintaining safe and inclusive environments. The incumbent also provides front-line service to students and supports administrative processes related to programming, registration, and facility use.
The work requires knowledge of departmental policies and procedures, strong customer service skills, attention to detail, and the ability to work collaboratively in a student-focused environment.

Responsibilities

• Assists in the implementation and delivery of campus recreation programs, including intramurals, leagues, and events, ensuring activities run according to established schedules and procedures

• Supports program registration processes and maintains accurate participant records using MyCard and other systems

• Assists in preparing schedules for recreation programming and facility use, based on direction from the Coordinators

• Provides front-line support during programs and events, addressing participant inquiries and escalating issues as required

• Assists in promoting programs and services through approved communication channels (e.g., social media, posters, outreach activities)

• Assists with the day-to-day operation of indoor recreation facilities, including fitness centres and gymnasiums

• Supports routine inspection and maintenance of fitness equipment by identifying issues and reporting them to the Coordinators

• Assists in ensuring facilities are clean, organized, and meet safety and operational standards

• Assists with onboarding and training of student staff by demonstrating procedures and explaining facility operations and expectations

• Provides day-to-day guidance to student staff during shifts, ensuring tasks are completed according to established procedures

• Assists in preparing and adjusting staff schedules based on direction from the Coordinators

Qualifications/Experience

• Degree or diploma in Sport Management / Administration, Recreation and Leisure or a related discipline

• Two (2) years of experience supporting or assisting facility operations in a recreation, athletics, health, education, hospitality, or similar environment.

• Experience providing front-line customer service and responding to a high volume of inquiries in a fast-paced environment

• Strong oral and written communication skills, with the ability to provide clear information and interact effectively with diverse user groups

• Excellent oral and written communications skills, as well as interpersonal skills.

• Ability to provide excellence customer service

• Demonstrated ability to be self-directed, resourceful, and take initiative within established procedures

• Ability to build and maintain effective working relationships with staff, students, and other stakeholders

• Strong organizational skills and attention to detail, with the ability to support multiple tasks and shifting priorities

Apply online: www.centennialcollege.ca/careers

Proof of credentials or equivalencies from accredited regional or federal post secondary institutions and/or their foreign equivalents will be required at the time of job offer.

When applying, your cover letter and résumé must include examples that reflect all of the requested skills and qualifications and must be submitted online by Monday, May 18, 2026 at 11:59 PM EST. Please quote Job ID J0526-0355. Misrepresentation of applicant information will be grounds for your exclusion from the competition or for dismissal should you subsequently be hired for the position. We wish to thank all applicants for their interest and advise that only those selected for an interview will be contacted.

We are committed to providing persons with disabilities equal opportunities regarding all employment activities, including access to jobs and accommodations during employment as required, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).