The Director, Integrity & Security will lead the Line 1 assessments against key regulatory requirements (enterprise and jurisdictional), escalate and report on gaps to senior leaders.

With a focus on supporting Regulatory Affairs in managing regulatory expectations and maturity assessment for Manulife, the Director will work closely with key leaders in the Business, Risk, Compliance and Audit to identify and assess risks and controls, adherence and non-compliance to regulations, reporting results to senior management, and demonstrating appropriate risk behaviours and culture.

Position Responsibilities:

• Lead the self-assessment on behalf of the Manulife stakeholders, including documentation in Archer, to ensure that risks and controls are identified and effective in addressing key regulatory expectations.
• Coordinate the activities with control owners who are accountable for implementation to ensure that their roles and responsibilities are well-understood.
• Identify potential gaps in adhering to regulatory expectations, assess its materiality and exposure, and report and escalate to senior leaders.
• Propose remedial action plans, timelines and ownerships. Track these action plans and progress until completion and ongoing reporting on its progress.
• Lead annual maturity assessment on behalf of Manulife, interacting and influencing key stakeholders across businesses and segments, identify actions and roadmap to increase Manulife’s maturity scale.
• Identify and monitor industry trends, evolving regulatory risks and other factors that might impact Manulife’s regulatory risk and compliance landscape.

Required Qualifications:

• Regulatory/Compliance, or Operational Risk/Audit experience within large Financial Institutions with a minimum of 8 years’ experience.
• University undergraduate degree with a relevant advanced professional designation preferred (e.g., MBA, Finance, Risk, Actuarial, Accounting, Technology).
• Solid experience in self-assessment and validating the effectiveness of controls.
• Strong written and oral communication skills, including ability to translate complex technical issues into fundamental concepts.
• Excellent analytical and problem-solving skills with ability to think strategically.
• Strong curiosity with the ability to see the big pictures with high attention to critical details.
• Self-starter with the ability to work with little guidance.
• Strong understanding of regulatory requirements and experienced in detailed analysis on interpretations.
• Very strong leadership, communication, and influencing skills are a must.
• Proven track record of being a collaborative and transformative leader.
• Strong project management skills and experience. Will manage multiple initiatives across many different teams. The ability to get meaningful participation and support from many different resources and other departments will be critical to success.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$105,750.00 CAD - $190,350.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.