Service Sales Representative – Contracts
About the role
Summary
The primary function of this role is to source, promote, quote, and follow up new maintenance contract opportunities needed to achieve annual goals, as well as support existing customer base as required in the Southwestern Ontario region and surrounding area. Having a passion to deliver results that achieve and surpass gross margin and sales revenues forecasts is an essential part of this role.
What You’ll Do
- Execute the sale of generator maintenance/service agreements
- Territory development:
- Identify, develop, and execute planning to penetrate and maintain accounts for sustainable business
- Provide budgets and forecasts as requested
- Visit and work with potential and existing customers to sell the Company’s generator maintenance agreements and SMART monitoring systems
- Actively pursue new and existing sales opportunities
- Create timely and accurate estimates and quotations and follow up on proposals to achieve monthly and annual goals
- Read and interpret specifications and create proposals for customers to meet project closing deadlines
- Preparing, coordinating, and making presentations
- Traveling the territory to identify, meeting and sell new generator service agreements as well as promote the other strengths and attributes of the Company
- Develop and maintain a customer and prospect listing
- Take a proactive approach to resolving customer complaints and disputes
- Keep current all customer contact information, sales opportunities, quotes, update the status of all quotes and final disposition in Company CRM system
- Submit monthly reports summarizing prior month’s activities
- Present training seminars to end users.
- Provide service training for customers on codes and generator maintenance requirements.
- Recruit customers for CSA C282 generator maintenance training
- Learn and understand generator maintenance requirements pertaining to CSA 282/Life Safety generators
- Other tasks and responsibilities as may be required from time to time consistent with the growth and development of the organization and the position
What You Need
- Fluency in English is required.
- Minimum 3 years of successful sales experience in a related or similar industry preferred
- Thorough understanding of sales and selling service agreements
- Electrical and mechanical aptitude/experience is considered an asset
- Excellent working knowledge of Microsoft Office and CRM software
- Valid Provincial Driver’s License in good standing and access to a reliable personal vehicle is required
- In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
- Excellent interpersonal and customer service skills
Working Conditions
- Manual dexterity required to use desktop computer and peripherals
- Overtime as required
- Lifting or moving up to 30lbs may be required
- Local travel required
- Some travel throughout Canada and USA required
About Total Power Limited
Critical Power...it's all we do
Delivering safe, reliable generator solutions and offering long-term protection for your complete power generation system is what Total Power excels at, everyday.
Longevity & Strength
For more than 55 years, our unparalleled reputation for delivering valuable generator solutions and superior customer service has been built by our loyal customers. We've grown to become Canada's largest and best established Critical Power Specialists.
Why Total Power?
The question really should be "Why NOT Total Power?" Respected throughout the industry, Total Power has built its success through expertise, integrity and innovation in providing power solutions.
Simply put, we...
• Deliver over 500 projects each year • Perform over 20,000 service calls each year • Offer over 400 years of combined field service experience • Satisfy dozens of clients every day
Having worked with engineering consultants, contractors, owners and property managers in all provinces, we have experience with a wide variety of project sizes and types, serving a multitude of industries and market segments.
You can find our mark of excellence in markets such as: • Commercial • Data & Telecommunication • Financial • Industrial & Manufacturing • Healthcare • Residential & High Rise • Government & Infrastructure • Oil & Gas • Emergency Services
Canada's 1st Choice for PowerGen!
Service Sales Representative – Contracts
About the role
Summary
The primary function of this role is to source, promote, quote, and follow up new maintenance contract opportunities needed to achieve annual goals, as well as support existing customer base as required in the Southwestern Ontario region and surrounding area. Having a passion to deliver results that achieve and surpass gross margin and sales revenues forecasts is an essential part of this role.
What You’ll Do
- Execute the sale of generator maintenance/service agreements
- Territory development:
- Identify, develop, and execute planning to penetrate and maintain accounts for sustainable business
- Provide budgets and forecasts as requested
- Visit and work with potential and existing customers to sell the Company’s generator maintenance agreements and SMART monitoring systems
- Actively pursue new and existing sales opportunities
- Create timely and accurate estimates and quotations and follow up on proposals to achieve monthly and annual goals
- Read and interpret specifications and create proposals for customers to meet project closing deadlines
- Preparing, coordinating, and making presentations
- Traveling the territory to identify, meeting and sell new generator service agreements as well as promote the other strengths and attributes of the Company
- Develop and maintain a customer and prospect listing
- Take a proactive approach to resolving customer complaints and disputes
- Keep current all customer contact information, sales opportunities, quotes, update the status of all quotes and final disposition in Company CRM system
- Submit monthly reports summarizing prior month’s activities
- Present training seminars to end users.
- Provide service training for customers on codes and generator maintenance requirements.
- Recruit customers for CSA C282 generator maintenance training
- Learn and understand generator maintenance requirements pertaining to CSA 282/Life Safety generators
- Other tasks and responsibilities as may be required from time to time consistent with the growth and development of the organization and the position
What You Need
- Fluency in English is required.
- Minimum 3 years of successful sales experience in a related or similar industry preferred
- Thorough understanding of sales and selling service agreements
- Electrical and mechanical aptitude/experience is considered an asset
- Excellent working knowledge of Microsoft Office and CRM software
- Valid Provincial Driver’s License in good standing and access to a reliable personal vehicle is required
- In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
- Excellent interpersonal and customer service skills
Working Conditions
- Manual dexterity required to use desktop computer and peripherals
- Overtime as required
- Lifting or moving up to 30lbs may be required
- Local travel required
- Some travel throughout Canada and USA required
About Total Power Limited
Critical Power...it's all we do
Delivering safe, reliable generator solutions and offering long-term protection for your complete power generation system is what Total Power excels at, everyday.
Longevity & Strength
For more than 55 years, our unparalleled reputation for delivering valuable generator solutions and superior customer service has been built by our loyal customers. We've grown to become Canada's largest and best established Critical Power Specialists.
Why Total Power?
The question really should be "Why NOT Total Power?" Respected throughout the industry, Total Power has built its success through expertise, integrity and innovation in providing power solutions.
Simply put, we...
• Deliver over 500 projects each year • Perform over 20,000 service calls each year • Offer over 400 years of combined field service experience • Satisfy dozens of clients every day
Having worked with engineering consultants, contractors, owners and property managers in all provinces, we have experience with a wide variety of project sizes and types, serving a multitude of industries and market segments.
You can find our mark of excellence in markets such as: • Commercial • Data & Telecommunication • Financial • Industrial & Manufacturing • Healthcare • Residential & High Rise • Government & Infrastructure • Oil & Gas • Emergency Services
Canada's 1st Choice for PowerGen!