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Business Analyst - Surgery

Windsor, ON
Mid Level
Full-Time

Top Benefits

Pension
Dental Insurance
Disability Insurance

About the role

Employment Status: Full Time

Department: Operating Room

Union: NON UNION

Job Code: 24086

✓ Pension ✓ Dental Insurance ✓ Disability Insurance ✓ Health Insurance ✓ Life Insurance

✓ Weekdays

Status: Full Time

Salary Grade: 7

JOB SUMMARY:

Reporting to the Clinical Program Director, Peri‑operative Services, the Business Analyst provides strategic financial, operational, and business intelligence leadership across Peri‑operative Services. The role delivers enterprise-level analysis, forecasting, and decision support to senior clinical and administrative leaders, driving improvements in OR efficiency, utilization, cost containment, capital planning, and supply chain performance. Acting as a recognized subject matter expert, the Business Analyst leads complex, cross‑functional initiatives, ensures robust performance measurement and data governance, and translates complex data into actionable insights that support quality, safety, access, patient flow, and long-term system sustainability.

RESPONSIBILITIES:

  • Provide senior-level financial and operational decision support to Peri‑operative Services leadership, including Directors and Executives, using advanced analytics, scenario modeling, forecasting, and data-driven recommendations, within the context of a unionized clinical workforce.

  • Lead enterprise-level business cases and capital planning for surgical services, including ROI analysis, total cost of ownership, and post‑implementation benefit realization, ensuring alignment with organizational priorities and applicable collective agreements.

  • Lead complex, cross-functional initiatives focused on OR efficiency, utilization optimization, access, patient flow, and cost containment, in collaboration with unionized clinical and operational teams.

  • Analyze advanced statistical, financial, and operational data to identify system-level trends, risks, variances, and sustainable performance improvement opportunities, while respecting established scopes of practice and workforce agreements.

  • Develop, standardize, and oversee enterprise-wide perioperative dashboards, KPIs, and reporting, ensuring data integrity, governance, audit readiness, and compliance with organizational, regulatory, and labour-related requirements.

  • Act as a subject matter expert in perioperative business intelligence, advising leadership on best practices, emerging trends, and innovative analytical approaches that support both operational efficiency and workforce sustainability.

  • Provide strategic oversight of surgical supply, equipment, and vendor performance, including value analysis, contract compliance, utilization monitoring, and cost‑benefit evaluation, without direct accountability for unionized staff management.

  • Serve as senior liaison with Medbuy and external vendors, leading RFP and non‑RFP evaluations, trials, and negotiations in alignment with organizational procurement policies.

  • Partner with Surgeons, Anesthesia, Nursing, and operational leaders to translate complex data into actionable insights that support quality, safety, access, and patient flow improvements across multidisciplinary, unionized teams.

  • Provide leadership through mentorship, change support, and system-level representation, contributing analytical expertise to senior leadership forums, regional/provincial working groups, and internal/external committees while respecting labour relations structures and accountabilities

KNOWLEDGE/SKILLS:

  • Excellent conceptual, analytical and systems-thinking skills.

  • Good written and oral communication skills.

  • Strong performance measurement, data management, and analysis skills.

  • Demonstrated ability to work in a collaborative team approach and to adhere to accepted standards of personal conduct.

  • Ability to handle multiple deadlines and the challenges involved in decision support in the current health care environment.

QUALIFICATIONS:

  • Successful completion of a University degree in a related field (e.g. Business, Finance, etc.) from an accredited educational institution required
  • Minimum of three (3) years’ recent and related experience which reflects competence in financial management and inventory control in a healthcare setting required
  • Proficient with MS Office software programs (e.g. Outlook, Word, PowerPoint, Excel, etc.) as well as supply management information systems required
  • Strong statistical and financial analysis experience required
  • Experience analyzing financial business performance and developing business cases to lead change within the organization required
  • Strong written and verbal communication skills with the proven ability to clearly define and articulate requirements, priorities, impacts, and solutions
  • Excellent networking and relationship building skills with both internal and external stakeholders as a means to ensure ongoing process improvement and the achievement of performance targets

Contributes to improve outcomes of safety, increased quality and delivery of care to reduce injuries, near misses, complications, infection and mortality rates by:

  • Maintaining and promoting a safe and clean working environment for all employees, students, visitors, patients/clients, family members and physicians and fulfilling the duties of workers under the Occupational Health and Safety Act

  • Having the right to be part of the process of identifying and resolving workplace health and safety concerns. This right is expressed through worker membership on joint health and safety committees, or through worker health and safety representatives.

  • Having the right to know about any potential hazards to which they may be exposed. This means the right to be trained and to have information on machinery, equipment, working conditions, processes and hazardous substances.

  • Having the right to refuse work that they believe is dangerous to either their own health and safety or that of another worker. Members of the joint health and safety committee who are "certified" have the right to stop work that is dangerous to any worker

  • Reporting and documenting any observed risks or hazards to management personnel and taking immediate corrective action whenever safe and feasible

  • Acting in accordance with hospital patient safety policies and programs

  • Responding to safety risks to clients and takes action in situations where client safety and well-being are compromised.

  • Reporting any observed risks to the appropriate authority whose actions or behaviors towards clients are unsafe or unprofessiona

Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.

About Windsor Regional Hospital

Hospitals and Health Care
1001-5000

Windsor Regional Hospital is one of the largest hospitals in the Province of Ontario, serving a population of 400,000 people in Windsor and Essex County. It is the regional provider of advanced care in areas that include Complex Trauma, Renal Dialysis, Cardiac Care, Stroke and Neurosurgery, Intensive Care, Acute Mental Health, Family Birthing Centre, Neonatal Intensive Care, Paediatric Services, Regional Cancer services and a broad range of medical and surgical services required to support these specialized areas.

Through a major initiative involving the two hospitals in Windsor, a realignment of programs and services was achieved on October 1, 2013, when Windsor Regional Hospital became responsible for the governance, management and operations of the Ouellette Campus (previously Hotel-Dieu Grace Hospital along with continuing its responsibility for the Metropolitan Campus. The ultimate vision is to design and construct a new state-of-the-art acute hospital healthcare facility serving the needs of Windsor-Essex for generations to come.

Providing Acute Care Services with 650 plus beds and an operating budget of half of a billion dollars, Windsor Regional Hospital is one of the largest community based non-academic hospitals in the Province of Ontario.

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