Jobs.ca
Jobs.ca
Language
University of Alberta logo

Student Services Assistant

Hybrid
Edmonton, AB
Mid Level
Full-Time

About the role

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

This position has a term length of 1 year plus 1 day.

Location - This role is hybrid with a mix of remote and in-person work at North Campus, Edmonton.

Founded in 1912, the Faculty of Law is the oldest law school in Western Canada. Members of the University of Alberta, Faculty of Law are recognized nationally and internationally as leading scholars and teachers, and lead by example in their service to the university, legal and civic communities. The Faculty enrolls approximately 525 Juris Doctor students and operates a robust graduate program. The Faculty of Law is also home to four research groups that contribute research, ideas, innovation, and policy expertise to important areas of public concern: the Wahkohtowin Law Governance Lodge, Health Law Institute, Centre for Constitutional Studies, and Alberta Law Reform Institute.

This position reports to the Law Faculty General Manager. The position is responsible for providing administrative support to Student Services in the Faculty of Law. This incumbent is the first point of contact for general inquiries by students and other visitors to Student Services, in person, over the phone, and via email. This position provides support for a wide range of administrative tasks. Duties include assisting with student events; liaising with and supporting student groups in Law; managing the parking email account and processing parking requests for staff and visitors; ordering supplies for events and staff in Law; submitting building maintenance requests and work requisitions for minor renovations; posting signage in the Law Centre (class cancellations, directions for event attendees); assisting with the maintenance of electronic student records using Alfresco, Slate, PeopleSoft and performing GPA calculations for prospective students.

Founded in 1912, the Faculty of Law is Western Canada’s oldest law school and a national leader in legal education and scholarship. With approximately 525 JD students and a robust graduate program, it is home to four research groups that provide critical insight and policy expertise: the Wahkohtowin Law Governance Lodge, Health Law Institute, Centre for Constitutional Studies, and Alberta Law Reform Institute.

General Administrative Support

  • Greets visitors, students, and responds to inquiries proficiently and confidentially as the first point of contact for the Student Services Office
  • Answers the main phone line for the Faculty of Law and responds to inquiries or directs them appropriately. Also responds to email inquiries, which requires learning about Law degree programs and admission requirements, including Law’s Internationally Trained Lawyer Pathway program
  • Manages Law Parking email account and processes parking requests for staff and visitors (volume increases during Law moots and events)
  • Maintains weekly slideshow for Student Services displayed on television screen, which includes generating content for events, student achievements and other information proficiently and confidentially
  • Supports planning and delivery of student services events (including wellness and recruitment events), orders catering, posts notices and signage, and assists with event set-up and tear-down
  • Prepares and follows up on building maintenance requests and work requisitions for minor renovations, primarily for the first and second floors of the Law Centre, and distributes notices for work being completed in the Law Centre (maintenance and shutdowns)
  • Maintains first-floor photocopiers, including ordering supplies (paper and toner), troubleshooting, and maintenance
  • Processes incoming and outgoing mail for Student Services and acts as the point of contact for pickups and drop-offs
  • Orders office supplies, business cards, letterhead, name plates, name badges, stamps, and other items for staff (primarily Student Services) and organizes the supply room in Student Services
  • Maintains Lost and Found for the Law Centre
  • Manages ONECard access to the Law Centre utilizing Timbuktu
  • Posts signage for class cancellations, room changes, event changes, building safety and security, and other requirements
  • Approves all posters for Law Building; oversees poster regulations and monitors bulletin boards to keep them organized, tidy, and relevant
  • Assists with the collection and distribution of student assignments, coursework, and exams

Student Services Support

  • Assists with maintaining student electronic records and using Alfesco, Slate, and PeopleSoft

  • Assists with Admissions during peak periods, including compiling and updating prospective student applications, accessing applicant data, adding transcripts and other admissions documents to student files, and GPA calculations

  • Minimum office administration diploma; equivalent combinations of experience and education may be considered

  • Minimum 12 months of administrative experience

  • Advanced computer skills, including Microsoft Office and Google applications

  • Ability to take initiative and work independently in a professional manner

  • Ability to embrace change, adapt to new information, and work proactively and positively in an evolving organizational context

  • Ability to set priorities and manage changing or conflicting priorities and tight deadlines

Application Instructions

Click "Apply Now" to submit your resume and cover letter.

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package*.*

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.

About University of Alberta

Higher Education
10,000+

The University of Alberta is one of Canada’s top teaching and research universities, with an international reputation for excellence across the humanities, sciences, creative arts, business, engineering, and health sciences. Home to more than 39,000 students and 15,000 faculty and staff, the university has an annual budget of $1.7 billion and attracts nearly $450 million in sponsored research revenue. The U of A offers close to 400 rigorous undergraduate, graduate, and professional programs in 18 faculties on five campuses. The university has more than 250,000 alumni worldwide.

The university and its people remain dedicated to the promise made in 1908 by founding president Henry Marshall Tory that knowledge shall be used for “uplifting the whole people."​

Similar Jobs