JOB INFORMATION

Requisition ID: 12591

Number of Vacancies: 1

Department: Commercial Management (20001220) - Head & Staff - Commercial Management (30000598)

Salary Information: $111,129.20 - $138,975.20

Pay Scale Group: 10SA (CAN/S/J/10SA)

Employment Type: Regular

New or Existing Vacancy: New (Hybrid)

Weekly Hours: 35 Off Days: Saturday & Sunday Shift: Day

Posted On: February 24, 2026

Last Day to Apply: March 10, 2026

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opporunity

Reporting to the Senior Manager, Governance and Assurance, the Manager is responsible for supporting the development, implementation, and monitoring of governance frameworks, assurance programs, and compliance activities within the Commercial Management team. The Manager ensures that processes, procedures, and regulatory requirements are applied consistently across the function, supporting best practice in contract administration and commercial operations.

The role focuses on executing governance and assurance initiatives, conducting compliance reviews, facilitating training, and driving continuous improvement in operational performance. The Manager will provide leadership to a small team of professionals, ensuring that commercial governance standards are applied effectively, risks are mitigated, and organizational objectives are met.

What You Will Do

You will support the Senior Manager in implementing governance and assurance frameworks, ensuring compliance with regulatory, legal, and corporate standards.

Additionally, you will lead and develop a team of governance and assurance professionals, providing coaching, training, and feedback to build capability and consistency.

You will provide subject matter guidance on governance, compliance, and assurance matters to commercial staff and business units.

Your role will include supporting a culture of continuous improvement by identifying operational issues and recommending improvements to governance and assurance practices as well as participate in initiatives that enhance efficiency, effectiveness, and quality.

You will conduct contract compliance reviews and assurance checks to validate adherence to commercial policies, procedures, and standards

You will monitor and flag potential updates required to governance frameworks and assist in implementing revisions directed by senior leadership.

The incumbent will support the design and delivery of training and competency programs for commercial staff.

You will maintain strong working relationships with internal stakeholders and external contractors to address issues, exchange information, and resolve disputes in a timely manner.

Your role will support the delivery of corrective action plans to address non-compliance, inefficiencies, or risks identified during assurance reviews and ffacilitate lessons learned sessions and document outputs, ensuring findings are shared and applied within the team.

You will support the design and delivery of training sessions and support the development of training material, ensuring staff are equipped to follow revised processes.

Promotes a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. Provides leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.

What Qualifications Do You Bring?

• Completion of a University Degree, College Diploma in a related discipline (i.e., Civil Engineering, Quantity Surveying, Contract/Construction Law, Business Administration, etc.) or a combination of education, training, and experience deemed to be equivalent.
• Experience in commercial management, contract administration, and/or governance in a large, complex construction or infrastructure environment preferred.
• Knowledge of contract law, and Ontario legislation (e.g. Construction Act, Professional Engineers Act, Canadian Construction Documents Committee documents, bespoke contract documents, specifications and drawings, and legal statutes and proceedings).
• Experience conducting audits, compliance reviews, or assurance programs.
• Knowledge of Human Resources legislation (e.g. Employment Standards Act, Occupational Health & Safety Act, etc.) to monitor and manage employees and contractors, including experience in the application of collective agreement provisions
• Strong analytical and problem-solving skills, with ability to assess risks and recommend mitigation strategies.
• Familiarity with quality assurance and quality control principles, with experience applying standard controls and procedures to support contract management processes.
• Ability to assess routine situations and prioritize tasks based on importance and urgency, escalating complex risks or decisions to senior leadership as appropriate.
• Demonstrated ability to manage projects, track progress, and deliver outcomes within established timelines.
• Excellent communication, negotiation, and interpersonal skills to work effectively across multiple stakeholders.
• Proven ability to manage and motivate staff, fostering a culture of accountability and continuous improvement.
• Proficiency in MS Office (Excel, Word, Visio) and understanding of data management systems.
• Knowledge of risk management systems and quality assurance/control methodologies.
• Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

Assets

• Professional designations such as Certified Construction Contract Administrator (CCCA), PMP, P.Eng., RICS, or equivalent.
• Experience developing training and competency frameworks.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or Jobs@ttc.ca . Any information received related to an accommodation will be addressed confidentially.

General Prohibition in Hiring Process

The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others. By submitting your application, you acknowledge and agree to the following:

• The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
• All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
• During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
• You will not disseminate or disclose to any person any interview question.

Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.

Relatives of TTC Employees

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.