Bilingual Pharmacy Systems Business Analyst / Implementation Specialist
About the role
Company Description Shoppers Drug Mart is a leading pharmacy and healthcare retailer that has been serving communities across Canada for over 50 years.
Bilingual Pharmacy Systems Business Analyst / Implementation Specialist
Contract | Quebec-based | Retail Pharmacy Technology Implementation
We are looking for a Quebec-based, bilingual Pharmacy Systems Business Analyst / Implementation Specialist to support a major retail pharmacy system implementation across Quebec.
This hands-on role is ideal for someone with strong retail pharmacy operations experience, pharmacy management system knowledge, and the ability to support teams through testing, readiness, go-live, and deployment.
Strong AssystRx knowledge is highly preferred. Kroll experience is considered a strong asset.
What you’ll do Support a Quebec pharmacy systems implementation from pilot through broader deployment. Review and validate requirements, workflows, user stories, open items, and project documentation. Support DSQ, pharmacy workflow, UAT, readiness, and go-live activities. Work with pharmacy operations, business, IT, vendor, and field teams to clarify requirements and resolve issues. Maintain documentation in Confluence and Jira. Provide remote and on-site support to pharmacy teams during conversion, go-live, and deployment. Capture lessons learned and help improve readiness materials, workflows, and deployment processes.
What you bring Retail pharmacy experience strongly preferred. Strong understanding of pharmacy operations and pharmacy management systems. Strong AssystRx knowledge highly preferred. Kroll experience is a strong asset. Business analysis experience, including requirements review, process documentation, user stories, and stakeholder facilitation an asset. Experience with UAT, defect tracking, readiness validation, and go-live support. Strong communication, analytical, and problem-solving skills. Proficiency with MS Office, Confluence, and Jira. Bilingual French and English required. Must be based in Quebec and able to travel across Quebec. Flexibility for evenings, weekends, or variable schedules during deployment periods.
Not the right fit? Search for Bilingual Pharmacy Systems Business Analyst / Implementation Specialist jobs in Montreal, Quebec, Canada
About Shoppers Drug Mart
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.
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Bilingual Pharmacy Systems Business Analyst / Implementation Specialist
About the role
Company Description Shoppers Drug Mart is a leading pharmacy and healthcare retailer that has been serving communities across Canada for over 50 years.
Bilingual Pharmacy Systems Business Analyst / Implementation Specialist
Contract | Quebec-based | Retail Pharmacy Technology Implementation
We are looking for a Quebec-based, bilingual Pharmacy Systems Business Analyst / Implementation Specialist to support a major retail pharmacy system implementation across Quebec.
This hands-on role is ideal for someone with strong retail pharmacy operations experience, pharmacy management system knowledge, and the ability to support teams through testing, readiness, go-live, and deployment.
Strong AssystRx knowledge is highly preferred. Kroll experience is considered a strong asset.
What you’ll do Support a Quebec pharmacy systems implementation from pilot through broader deployment. Review and validate requirements, workflows, user stories, open items, and project documentation. Support DSQ, pharmacy workflow, UAT, readiness, and go-live activities. Work with pharmacy operations, business, IT, vendor, and field teams to clarify requirements and resolve issues. Maintain documentation in Confluence and Jira. Provide remote and on-site support to pharmacy teams during conversion, go-live, and deployment. Capture lessons learned and help improve readiness materials, workflows, and deployment processes.
What you bring Retail pharmacy experience strongly preferred. Strong understanding of pharmacy operations and pharmacy management systems. Strong AssystRx knowledge highly preferred. Kroll experience is a strong asset. Business analysis experience, including requirements review, process documentation, user stories, and stakeholder facilitation an asset. Experience with UAT, defect tracking, readiness validation, and go-live support. Strong communication, analytical, and problem-solving skills. Proficiency with MS Office, Confluence, and Jira. Bilingual French and English required. Must be based in Quebec and able to travel across Quebec. Flexibility for evenings, weekends, or variable schedules during deployment periods.
Not the right fit? Search for Bilingual Pharmacy Systems Business Analyst / Implementation Specialist jobs in Montreal, Quebec, Canada
About Shoppers Drug Mart
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.