Hourly Rate: $22.64 – Check out the YMCA’s total compensation package!

Location: 90 Eglinton Avenue, Toronto ON – Hybrid schedule is available

Work Hours: 20-25 hours per week

Employment Type: Regular Part Time Hourly

Number of Vacancies: 1

Anticipated Start Date: May 19, 2026

Deadline to Apply: April 23, 2026 at 5:00 p.m.

Be the Spark! Join our passionate Volunteer Development team and help us to achieve great things in our community!

The Volunteer Development Specialist is a member of the Volunteer Development Team and supports the effective coordination and management of volunteer programs across the organization. The role works collaboratively with volunteer coordinators, staff partners, and Better Impact data entry staff to support timely, accurate data entry and reporting that meets compliance and program needs. The position also contributes to the delivery of training by applying best practices and recommended methods to support consistent and effective volunteer processes. Through ongoing review and analysis of volunteer data, the role helps identify data quality issues and supports both immediate operational needs and longer-term volunteer development goals.

In this role, you will:

• Support the recruitment of volunteers across the Greater Toronto Area by responding to external volunteer inquiries in a professional and timely manner, reviewing online volunteer applications to assess suitability, directing applications to appropriate Volunteer Coordinators for further screening, and coordinating with Volunteer Coordinators to confirm recruitment needs.
• Assist Volunteer Coordinators by responding to report requests, monitoring volunteer applications, tracking application trends, training new staff on Better Impact, and coaching the data entry team when required.
• Update and maintain the Volunteer Opportunities page to reflect current vacancies, keep records of YMCA volunteer postings on external websites, and attend outreach events as required.
• Prepare and maintain volunteer metrics and reports, including monthly metrics, compliance and insurance reports, and quarterly active volunteer lists.
• Build and maintain positive working relationships with staff, volunteers, and community members by providing updates at volunteer coordinator meetings, supporting field staff during special events, and participating in site visits.
• Assist Volunteer Development with association-wide events, including National Volunteer Week, International Day of the Volunteer, International Volunteer Managers Day, conferences, celebrations, ceremonies, and other special events and training initiatives.
• Participate in the Volunteer Advisory Circle on a quarterly basis and as required to support information sharing and collaboration.
• Travel to various YMCA program locations across the Greater Toronto Area to support special events, meetings, and special projects.
• Perform other duties as assigned.

You bring:

• Post-secondary education in a related discipline or equivalent experience.
• Volunteer experience or experience working with volunteers is considered a strong asset.
• Previous experience and knowledge of Better Impact and Smartsheet is considered an asset.
• Previous experience generating reports using a database.
• Access to personal transportation is considered an asset.
• Excellent proficiency in Excel.
• Proficiency with personal computer applications including Microsoft Office, Microsoft Outlook, MS Teams, and internet search engines.
• Strong time management skills.
• Ability to meet deadlines and work independently to perform regular duties.
• Responsiveness to calls and emails in a professional and helpful manner.
• Excellent attention to detail.
• Sound judgment with the ability to maintain a high degree of confidentiality.
• Well-developed interpersonal and relationship-building skills with the ability to establish rapport and communicate effectively with members, staff, and volunteers.
• Excellent written and verbal communication skills.
• Commitment to diversity, equity, inclusion and building a sense of belonging.

What you need to succeed:

• Commitment to the YMCA’s Mission, Vision and Values
• Focus on the health, safety and wellbeing of all children, youth, and vulnerable people in YMCA programs including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services
• YMCA Competencies: Accountable, Relationship-Builder, Improvement-Orientated, Team Player & Leader, Equity and Wellbeing Promoter

Why work for the YMCA?

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities. We are committed to helping our employees reach their full potential and are recognized as a great place to work. We offer meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. See what you can expect from the YMCA here.

Joining the Y means contributing to over 170 years of providing opportunities for people to shine through programs and services, such as health and fitness, licensed child care, camps, employment and immigrant services, education and training, and services for youth, families, and seniors. Learn more in our 2025–2030 strategic plan, Greater Together*,* which outlines how we are focused on building communities where people feel healthier and more connected to their neighbours.

The YMCA of Greater Toronto is committed to Diversity, Equity, Inclusion and Belonging. We strive to remove barriers to employment and recognize that diverse staff who reflect the communities we work in enrich the experiences of our participants and our team. As an equal opportunity employer, we invite applications from all qualified candidates including racialized people/people of colour, Indigenous Peoples, disabled people/people with disabilities and members of 2SLGBTQIA+ communities.

If we can make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity so we can work with you to accommodate your needs.

In keeping with our commitment to safety and child protection, job offers are contingent on the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required. Learn more about these checks here.

The YMCA only considers applicants who are legally entitled to work in Canada. We thank all applicants for their interest, however, due to the volume of applications we receive, we can only contact candidates who are selected for an interview.

Check out the next steps in our recruitment process and see what others are saying about working at the YMCA.