About the Company

Join Us in Driving a Safer and Greener Tomorrow as an IT Network & Systems Support Specialis t at ArcelorMittal Tailored Blanks! Our manufacturing facility is designed with cutting-edge technology and innovation at its core. As a leader in the automotive industry, we are committed to excellence, efficiency, and the future of advanced manufacturing

.

At AMTB, we’re not just transforming the automotive industry—we’re making a real difference in the world, and we want you on our tea

m!

Here’s why joining us is your best career mo

-**ve:

Make a Life-Saving Imp** act: Every part you help create plays a crucial role in saving lives. Our innovative, lightweight components enhance vehicle safety and performance, ensuring that drivers and passengers are better protected in crashes. Knowing your work directly contributes to safer roads is truly fulfill -ing!Protect the Pla net: We’re committed to sustainability. Our parts not only make vehicles safer but also reduce carbon emissions. With materials that are 100% recyclable, you’ll be proud to know that your efforts are helping to create a healthier environment for future generati -ons.Thriving Cult ure: Recognized as a "Great Place to Work" for three years running, and with multiple awards as one of the best companies to work for, our culture is built on values that promote collaboration, respect, and inclusion. Here, every voice is heard, and every idea matt -ers.Career Gro wth: We believe in nurturing talent from within. With extensive training and dual career paths, you can advance as a technical expert or in leadership roles—whatever aligns with your aspirati -ons.Education and Well-Be ing: We invest in your future by covering your educational expenses and providing virtually unlimited access to mental health resources. Your safety—both physical and emotional—is our top prior -ity.Celebrate Success Toget her: We work hard and celebrate even harder! Our generous bonus structure rewards your contributions and the collective achievements of our t -eam.Diversity Matt ers: Our commitment to a diverse workforce fosters an inclusive environment where unique perspectives drive innovation and creativ

**ity.

Our Core Pur** pose: Driving a Safer and Greener Tom

**orrow

Our V**

• alues:

  Safety in Everythin

• g We DoWe Operate With

• RespectWe Do What We Say We

• Will DoWe Win Together, We Lose T

• ogetherWe Challenge Ourselves and Eac

• h OtherWe Find a Bet

ter Way

If you're ready to feel good about the work you do and help shape a safer, more sustainable future, AMTB is the place for you! Come innovate and inspire with us! Discover more about us at our

website.

Check us out: https://northamerica.arcelormittal.com https://www.youtube.com/@AMTBNA https://www.li

**nkedin.com

Abo**

ut the Role

The IT Network & Systems Support Specialist is responsible for providing technical support and administrative assistance to the Information Technology department, ensuring the reliability, performance, and security of the facility’s systems and network infrastructure. This role provides user support to the Canadian employee base, maintains hardware and software environments, supports operational technology needs in the manufacturing setting, and contributes to IT projects as assigned by the IT Manager. The Specialist plays a key role in service request management, system monitoring, endpoint maintenance, and continuous improvement of IT services to ensure operational uptime and high internal customer s

**atisfaction.

Overall Re**

sponsibility:

The IT Network & Systems Support Specialist is responsible for providing technical support and administrative assistance to the Information Technology department, ensuring the reliability, performance, and security of the facility’s systems and network infrastructure. This role provides user support to the Canadian employee base, maintains hardware and software environments, supports operational technology needs in the manufacturing setting, and contributes to IT projects as assigned by the IT Manager. The Specialist plays a key role in service request management, system monitoring, endpoint maintenance, and continuous improvement of IT services to ensure operational uptime and high internal customer

**satisfaction.

Ac**

**countabilities:

Technical Support & Service Re**

• quest ManagementManage daily IT service requests and incidents through the H
• elp Desk system.Provide end‑user support for computers, printers, mobile devices, and softwa
• re applications.Maintain positive customer service interactions and deliver tim

**ely resolutions.

Syste**

• ms AdministrationExecute software deployments through the Systems Management Applia
• nce (e.g., KACE).Maintain software version control and apply required updates, patch
• es, and upgrades.Monitor monthly security patching schedules and address c
• ompliance issues.Support desktop and laptop refresh cycles, including imaging

**and OS upgrades.

Network &**

• ; Security SupportMonitor network and system alerts, performing basic triage and escalatio
• n where necessary.Track and maintain antivirus complian
• ce (e.g., McAfee).Troubleshoot basic network connectivity issues and support local infrastruc

**ture requirements.

Asset & I**

• nventory ManagementMaintain accurate hardware asset tagging and
• inventory records.Manage warranty renewals fo
• r PCs and printers.Order and track printer consumables and end‑user accessories (keyb

**oards, mice, etc.).

Vendor &**

• amp; Project SupportCoordinate with third‑party vendors for hardware and sof
• tware support needs.Assist with IT improvement initiatives and projects under the directio
• n of the IT Manager.Prepare and update basic reports from the Help Desk system (including KACE

database report

• ing).

  Qualifications:Diploma in Computer or Network Administration, Information Technolo

• gy, or related field.0–5 years of relevant experience in IT support, systems administration,

• or technical service.Experience working with Help Desk systems is

• considered an asset.Proficiency in English

(writte

• n and verbal).

  Skills:Strong troubleshooting skills for hardware, software, and

• basic network issues.Working knowledge of Microsoft Office and Micro

• soft 365 applications.Experience with systems management tools (KACE or

• equivalent) preferred.Ability to analyze data and generate reports using relational data

• base concepts (asset).Solid understanding of security patching processes an

• d endpoint compliance.Excellent organizational, prioritization, and t

• ime‑management skills.Strong customer service orientation and

• communication skills.Ability to work independently and escalate appr

opriately when needed.

Salary: $70,000 – $80,000 annually plus va

riable bonus potential.AI Screening: AI tools may be used

to screen applications.Vacancy: This posting is f

*or an existing vacancy.

ArcelorMittal Tailored Blanks is an Equal Employment Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regards to race, color, age, religion, sex, or national origin. AMTB is committed to providing an inclusive and barrier-free recruitment and selection process. Upon request, accommodations are available for applicants with disabilities throughout*

the recruitment process.

While we sincerely appreciate all applications, only those candidates selected for int

erview will be contacted.