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Store Operations Coordinator

Maison Birks13 days ago
Calgary, AB
Mid Level
full_time

Top Benefits

Competitive earnings
Social benefits
Wellness program

About the role

As the temporary Store operations coordinatorfor our Birks store located in Chinook Mall in Calgary, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and teamwork.

Are you our hidden gem?

The Store Operations Coordinator (temporary) at our store in Chinook Mall plays a crucial role behind the scenes as he/she is responsible for all the administrative details that support sales and client service in the store. This highly-organized and detail-oriented position is the foundation for back-office operations of the store. This position supports the management team in all functions, including transactions and repairs, shipping and receiving of merchandise and partners with the sales professionals to ensure a memorable experience for all clients.

To do so, the Administrative Operations Coordinator will be expected to…

  • Support the management of all tasks and activities related to the internal process: the receipt of goods, management of inter-store transfers, participate in inventory control, execution of telephone orders and internet orders.
  • Maintain the organizational integrity of the back office, including sales materials such as packaging, and all supplies related to day-to-day operations.
  • Process Atelier Birks service requests, send services, and follow up on ongoing services in addition to responding to customer requests.
  • Support sales professionals and the management team to respond to their requests when necessary
  • Achieve or continually exceed sales targets
  • Create an environment where the customer comes first
  • Build strong relationships with each client
  • Advise each client according to their needs in a personalized way

Our ideal candidate has…

  • A minimum of two (2) years of retail sales experience; luxury retail and/or jewellery experience is preferred
  • A minimum of two (2) years of experience in an administrative role;
  • Is goal oriented and sales driven but understand that truly caring about clients and exceeding their expectations is key to their success;
  • Strong team values
  • Great interpersonal and communications skills
  • Good organization and learning skills
  • Computer literate (MS Office).
  • Strong working knowledge English

Our promise of delight

In return for your commitment to excellence, we offer…

  • Competitive earnings
  • Social benefits
  • Wellness program
  • Award and recognition programs
  • Innovative and unique training programs
  • Employee discounts

At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us at Birks, and let your true self, shine!

Are you the gem we are looking for?

About Maison Birks

Retail Luxury Goods and Jewelry
201-500

Birks is a prestigious jeweler known for quality, exclusivity, unique design, and exceptional service, with stores across Canada.

Founded in 1879, Birks is Canada’s leading fine jewelry designer and a symbol of Canadian luxury. Internationally recognized for its unmatched quality, Birks’ creations are inspired by nature and committed to ethical, sustainable practices. The iconic Birks Blue Box® has been a part of Canadian history since 1879.

Birks for Bees Canadian nature inspires Birks, which is dedicated to environmental preservation. Our “Birks for Bees” campaign raises awareness of the crucial role bees play as pollinators and forms partnerships to protect their sustainability in Canada.


Birks est un joaillier de prestige reconnu pour la qualité, l'exclusivité, le design unique et l'excellence de son service, avec des boutiques à travers le Canada.

Fondé en 1879, Birks est le principal créateur de joaillerie fine au Canada et un symbole du luxe canadien. Birks est reconnu internationalement pour la qualité incomparable de ses créations, inspirées par la nature et engagées dans une démarche éthique et durable. L'emblématique boîte bleue Birks® fait partie de l'histoire canadienne depuis 1879.

Birks pour les abeilles Birks s’inspire de la nature canadienne et s’engage à la préserver. La campagne Birks for Bees met en avant le rôle crucial des abeilles comme pollinisateurs et développe des partenariats pour assurer leur durabilité.