• We’re hiring an intermediate-level Product Designer to join the Journeys team. You’ll own project work end-to-end, from design brief through shipped UI, with strategic direction set by the team’s senior designer and product leadership. The goal is to scale our design production without sacrificing craft
• This role works across two audiences: practitioners who configure and send Journeys, and patients who receive their results and wellness plans
• The product includes AI-generated content and non-deterministic outputs, meaning you’ll regularly design for content you can’t fully predict or mock up in advance. You need to be comfortable reviewing real model outputs and designing flexible layouts that hold up across variable content
• Own design projects from brief to shipped UI across the Journeys workflow: practitioner ordering, patient result delivery, wellness plans, and re-testing flows
• Design clear, usable experiences for complex health data: biomarker results, health area summaries, AI-generated interpretations, and action plans that patients and practitioners can act on
• Work directly with engineers through implementation, reviewing builds, catching craft issues in production, and iterating on shipped UI. This team doesn’t do traditional handoffs
• Design for AI-generated and variable-length content. You’ll work with real model outputs, not just placeholder text, and your layouts need to handle the range of what the model produces
• Participate in user research across practitioners and patients, integrating findings into design decisions
• Extend and maintain design system patterns as new Journeys surfaces are built, particularly around result presentation, plan components, and biomarker data visualization
• Communicate design rationale clearly to product, engineering, and clinical stakeholders. You should be able to explain why, not just what
• Your Impact:
• Reduce friction in the practitioner ordering and interpretation workflow, directly driving Journeys adoption
• Improve how patients understand and act on their lab results, measured through wellness plan engagement, re-testing rates, and patients under active care
• Increase the team’s design throughput during a critical scaling phase without dropping the quality bar

Benefits

• Reach your wellness goals with our benefits plan, discount on practitioner-grade supplements, and company-wide health and wellness programs
• Our dedicated DEIB Council ensures we advocate for equality and encourage positive change within ourselves and the community. We value the unique qualities and perspectives of our team
• You choose your own office with our Wherever You Work Well approach. Whether that’s in-person or at home, teams aren’t defined by geography. Output, not location, is our success metric so we also offer a flexible approach to your working hours, vacation, and personal days
• We empower each other to grow with lunch and learns, lean in circles, show-and-tells, and more. Everyone has something to learn and something to teach so we pride ourselves on growing as a team
• We’re not just a company — we’re a community. Team lunches, weekly town halls, birthdays, parties, and clubs are an essential part of our community and culture
• The health of our people relies on the health of our planet. We are certified carbon-neutral, taking our first big step in creating a more sustainable future- Strong curiosity about how the design role is evolving, particularly the breakdown of traditional silos between design, engineering, and product. You’re energized by the idea that the boundaries of what a designer does are shifting, not threatened by it
• A portfolio that demonstrates solving real workflow problems, not just visual polish. We want to see your process, your thinking, and how your work shipped
• Proficiency in Figma for exploration and system work, with growing comfort working closer to code. You review implementations, spot issues in production, and iterate with engineers
• Proficiency with emerging generative AI tools for prototyping, exploration, and production workflows. You stay current with how the tooling landscape is changing and actively integrate new approaches into your work
• Solid craft across the design process: research, flows, wireframes, prototyping, and high-fidelity UI
• 5–7 years of UX/product design experience. Health tech, SaaS, or complex multi-sided platforms are a strong plus
• Strong design fundamentals: typography, layout, color, iconography, responsive design
• Ability to run a project from brief to shipped UI with minimal oversight, while working within strategic direction set by others
• Clear communication: You frame design decisions in terms of user and business outcomes, and you hit deadlines
• Experience in healthcare, diagnostics, or regulated industries
• Comfort designing for two-sided platforms (provider + patient, buyer + seller)
• Familiarity with health data visualization or health literacy challenges
• Familiarity with health technologies (Oura, Whoop, CGMs) or a personal interest in health and wellness
• Startup or early-stage experience