Top Benefits
Company Pension Plan
Medical Insurance
Dental Insurance
About the role
We are looking for a talented 7x7 Service Supervisor to join our team
specializing in Service for our Operation Unit in Grande Prairie, AB.
In this role, you will make an impact in the following ways
- Supervise and coordinate Service Technicians and Team Leaders to ensure efficient work schedules.
- Communicate repair plans clearly to Technicians, aligning them with customer quotes.
- Monitor productivity and quality of repairs, providing coaching and feedback for continuous improvement.
- Support Technicians with first-level assistance and escalate technical issues when necessary.
- Manage service logistics to ensure safety, quality, and efficiency in operations.
- Review and develop quotes for accuracy, keeping customers informed of repair status and changes.
- Participate in continuous improvement by refining processes to meet evolving customer and organizational goals.
- Maintain customer satisfaction by addressing repair issues promptly and resolving warranty concerns effectively.
Cummins is an equal opportunity employer. Our policy is to provide equal
employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Similar Jobs
Top Benefits
Company Pension Plan
Medical Insurance
Dental Insurance
About the role
We are looking for a talented 7x7 Service Supervisor to join our team
specializing in Service for our Operation Unit in Grande Prairie, AB.
In this role, you will make an impact in the following ways
- Supervise and coordinate Service Technicians and Team Leaders to ensure efficient work schedules.
- Communicate repair plans clearly to Technicians, aligning them with customer quotes.
- Monitor productivity and quality of repairs, providing coaching and feedback for continuous improvement.
- Support Technicians with first-level assistance and escalate technical issues when necessary.
- Manage service logistics to ensure safety, quality, and efficiency in operations.
- Review and develop quotes for accuracy, keeping customers informed of repair status and changes.
- Participate in continuous improvement by refining processes to meet evolving customer and organizational goals.
- Maintain customer satisfaction by addressing repair issues promptly and resolving warranty concerns effectively.
Cummins is an equal opportunity employer. Our policy is to provide equal
employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.