Job Description Do you relish the prospect of providing end to end support across multiple product suits? Would providing consultancy to influence customers' Internet strategies excite you? Join our prestigious Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai solutions for our clients. We collaborate to solve problems, innovate and work to continuously improve for our customers and our team. We provide technical services across web, media, enterprise and security products.

Partner with the best You'll be the security contact, ensuring the integration and support of customers. Acting as a trusted consultant, you'll learn and implement creative solutions helping customers leverage Akamai's products.

As a Senior Security Consultant, you will be responsible for:

• Being the central point of contact for customers and leading the integrated account team delivering customer success
• Ensuring customer success by understanding requirements, leveraging best practices and offering consulting services that meet customer needs
• Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
• Communicating with internal, external customers and partners to share information and deliverables

Do What You Love To be successful in this role you will:

• Have 8 years of relevant experience and a Bachelors degree in Computer Science or related field or a related field or its equivalent
• Demonstrate experience in a customer-facing role within the information technology industry with experience delivering technical projects and the ability to manage multiple priorities
• Show understanding of working with network technologies, web security or media related technologies, methodologies and/or architectures
• Have a natural ability to engage, influence and build trusted relationships with customers in difficult environments while evolving a customers security and performance posture through best practices that leads to product adoption and utilization
• Have familiarity with the current security landscape threats, OWASP Top 10, DDOS Attacks, Ransomware, security technology processes and concepts
• Be a good team player, able to collaborate, prioritize, and solve problems in a fast changing environment

Build your career at Akamai Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.

With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.

Learn more Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.