Top Benefits
About the role
Service Technician
Business Unit - Professional
“Make your career an amazing journey” with Miele Canada
Since 1899, Miele has remained a family-owned appliance business, designing and manufacturing high quality residential and professional appliances. Miele entered the Canadian market in 1989 and has been on a steady path of growth ever since.
Our company philosophy of Immer Besser (Forever Better) emphasizes our desire to provide a working environment that fosters personal and professional growth and allows our employees to enhance their skills and take their careers to the next level.
Why Join Miele
- Miele offers great job growth and training opportunities with market total compensation package to include: 100% Company Paid Benefit Plan.
- Life Insurance, Disability and a Health Spending Account.
- DPSP pension– Company contributes 6% of salary – no employee matching required.
- Employee discounts on products.
- Career development opportunities.
- Tuition reimbursement program.
- Great working conditions and other incentives to attract and retain great talent like you.
About the Position
The Miele Professional Division encompasses appliances in the areas of commercial dishwashing, laundry technology, laboratory technology, and dental and medical technology. To maintain the high-quality standard of our products, as a service technician at Miele, you have not only the latest tools and measurement technology at your disposal but can also rely on your colleagues, your manager, and the support of the specialists at headquarters at all times to perform your tasks.
Job Responsibilities:
- Collaborate with team members to ensure we provide our clients with the highest standard of service experience.
- Diagnose, repair, and maintain professional appliances on-site at hospitals, pharmaceutical labs, dental offices, restaurants, veterinary offices, universities, etc.
- Carry out the services and repairs for which the technician is trained, as assigned. This includes completing work, performing tests for measurement protocols and documentation, and ordering parts.
- Organize, maintain, and keep track of company-provided vehicles, tools, test equipment, computers, and other assigned company assets.
- Refer to schematic and wiring diagrams, as well as product manuals, and disassemble components to diagnose and troubleshoot appliances.
- Exhibit strong enthusiasm for operating in a field service setting, with established skills in successfully interacting with clients.
- Undertake special projects or tasks as assigned or deemed necessary for the Professional division.
- Be willing to travel both domestically and internationally.
What we are looking for:
- Education includes technical schools, technical colleges, or apprenticeships in electrical professions, such as electricians, mechanics, HVAC, mechatronics technicians, energy electronics technicians, radio and television electronics technicians, electronics technicians for devices and systems, medical technicians, or comparable roles.
- Two years of professional experience in relevant areas of responsibility, particularly in the installation, repair, and maintenance of commercial, medical, and laboratory appliances and equipment, are an asset.
- Must be able to work independently.
- Must have a valid driver's license.
- Good understanding of wiring and mechanical diagrams, with the ability to diagnose and test electrical and mechanical components.
- Excellent communication skills, both verbal and written.
- Solid technical understanding of computers.
- Able to lift up to 75 lbs and climb ladders at least 28 ft high, supporting a maximum weight of 325 lbs.
About Miele
Since being founded in 1899 Miele has followed its 'Immer Besser' brand promise.
As the world’s leading manufacturer of premium domestic appliances, we create delightful experiences – not only with regard to the quality of our products, but also in terms of performance, convenience, design and sustainability. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime.
Our product portfolio includes kitchen appliances such as ovens, steam ovens, refrigerators, coffee machines and dishwashers as well as vacuum cleaners, washing machines and dryers. Dishwashers, washer-extractors and tumble dryers for commercial use as well as washer-disinfectors and sterilisers for use in medical applications augment this line-up.
Miele is a family-run company in the fourth generation with eight production plants in Germany as well as one plant each in Austria, the Czech Republic, China and Romania. The company is represented with its own sales subsidiaries and via importers in almost 100 countries. In the 2020 fiscal year, the Miele Group achieved sales of 4.5 bn, 6.5% more than in 2019. Miele employs around 20,944 people worldwide.
Top Benefits
About the role
Service Technician
Business Unit - Professional
“Make your career an amazing journey” with Miele Canada
Since 1899, Miele has remained a family-owned appliance business, designing and manufacturing high quality residential and professional appliances. Miele entered the Canadian market in 1989 and has been on a steady path of growth ever since.
Our company philosophy of Immer Besser (Forever Better) emphasizes our desire to provide a working environment that fosters personal and professional growth and allows our employees to enhance their skills and take their careers to the next level.
Why Join Miele
- Miele offers great job growth and training opportunities with market total compensation package to include: 100% Company Paid Benefit Plan.
- Life Insurance, Disability and a Health Spending Account.
- DPSP pension– Company contributes 6% of salary – no employee matching required.
- Employee discounts on products.
- Career development opportunities.
- Tuition reimbursement program.
- Great working conditions and other incentives to attract and retain great talent like you.
About the Position
The Miele Professional Division encompasses appliances in the areas of commercial dishwashing, laundry technology, laboratory technology, and dental and medical technology. To maintain the high-quality standard of our products, as a service technician at Miele, you have not only the latest tools and measurement technology at your disposal but can also rely on your colleagues, your manager, and the support of the specialists at headquarters at all times to perform your tasks.
Job Responsibilities:
- Collaborate with team members to ensure we provide our clients with the highest standard of service experience.
- Diagnose, repair, and maintain professional appliances on-site at hospitals, pharmaceutical labs, dental offices, restaurants, veterinary offices, universities, etc.
- Carry out the services and repairs for which the technician is trained, as assigned. This includes completing work, performing tests for measurement protocols and documentation, and ordering parts.
- Organize, maintain, and keep track of company-provided vehicles, tools, test equipment, computers, and other assigned company assets.
- Refer to schematic and wiring diagrams, as well as product manuals, and disassemble components to diagnose and troubleshoot appliances.
- Exhibit strong enthusiasm for operating in a field service setting, with established skills in successfully interacting with clients.
- Undertake special projects or tasks as assigned or deemed necessary for the Professional division.
- Be willing to travel both domestically and internationally.
What we are looking for:
- Education includes technical schools, technical colleges, or apprenticeships in electrical professions, such as electricians, mechanics, HVAC, mechatronics technicians, energy electronics technicians, radio and television electronics technicians, electronics technicians for devices and systems, medical technicians, or comparable roles.
- Two years of professional experience in relevant areas of responsibility, particularly in the installation, repair, and maintenance of commercial, medical, and laboratory appliances and equipment, are an asset.
- Must be able to work independently.
- Must have a valid driver's license.
- Good understanding of wiring and mechanical diagrams, with the ability to diagnose and test electrical and mechanical components.
- Excellent communication skills, both verbal and written.
- Solid technical understanding of computers.
- Able to lift up to 75 lbs and climb ladders at least 28 ft high, supporting a maximum weight of 325 lbs.
About Miele
Since being founded in 1899 Miele has followed its 'Immer Besser' brand promise.
As the world’s leading manufacturer of premium domestic appliances, we create delightful experiences – not only with regard to the quality of our products, but also in terms of performance, convenience, design and sustainability. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision – and probably the decision of a lifetime.
Our product portfolio includes kitchen appliances such as ovens, steam ovens, refrigerators, coffee machines and dishwashers as well as vacuum cleaners, washing machines and dryers. Dishwashers, washer-extractors and tumble dryers for commercial use as well as washer-disinfectors and sterilisers for use in medical applications augment this line-up.
Miele is a family-run company in the fourth generation with eight production plants in Germany as well as one plant each in Austria, the Czech Republic, China and Romania. The company is represented with its own sales subsidiaries and via importers in almost 100 countries. In the 2020 fiscal year, the Miele Group achieved sales of 4.5 bn, 6.5% more than in 2019. Miele employs around 20,944 people worldwide.