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***Apply By:***Monday, March 30, 2026 11:59 pm EDT

#Program Support Coordinator

Job ID:

242109

Posting status:

Open

Organization:

Ministry of Children, Community and Social Services

Division:

Service Delivery Division / Licensing and Compliance

City:

Hamilton

Position(s) language:

English

Job term:

1 Temporary up to 6 months with possible extension

Job code:

4A008 - ProgPlanEval04

Salary:

$73,531.00 - $102,803.00 Per year

Make a real difference in the lives of children and families across Ontario.

Are you looking for a meaningful role where your skills directly support the well-being of children and youth in residential programs? The Ministry of Children, Community and Social Services is offering a unique opportunity within the West Region to bring your analytical, communication, and organizational strengths to the Licensing and Compliance Unit.

As a Program Support Coordinator, you will contribute to regional planning, oversight, and continuous improvement of social services programs by providing research, analysis, consultation, and project coordination. You will support senior management, regional staff, and community agencies in delivering high-quality, accountable services all while helping identify emerging issues, advancing integrated service models, and strengthening compliance and program effectiveness across the region.

##About the job

In this role, you will:

• Monitor and evaluate children's residential programs' compliance with regulations and ministry policies

• Complete correspondence and inspection reports for external and internal stakeholders

• Prepare communication products including Minister's drafts, Regional Director's letters, contentious issues and client/agency updates, and briefing and event notes

• Respond to complaints regarding licensed children's residential programs

These positions involve frequent travel to community agencies throughout the region

##What you bring to the team

###Technical Knowledge

You have:

• Demonstrated ability to interpret and apply ministry legislation, regulations, program and policy directives as well as general knowledge of provincial/federal legislation
• Proven ability to acquire and apply social service agencies and program sectors to review services and service delivery, and identify gaps and opportunities
• Knowledge of budget principles and practices to best utilize available resources

###Communication and Interpersonal Skills

You have:

• Experience effectively collaborating with colleagues, clients and agencies in a team environment
• Proven experience determining compliance/non-compliance when conducting reviews/investigations
• Demonstrated written communication skills to develop a variety of documents including letters, presentation materials, synthesizing information and developing Licensing and Compliance reports/documents

###Project Management Skills

You have:

• Experience using a project management approach and tools to effectively coordinate and monitor multiple activities
• Organization skills to track multiple projects and maintain progress toward achieving identified deliverables

###Analytical and Problem Solving Skills

You have:

• Knowledge of policy analysis, planning and analysis techniques to conduct analytical assignments using data and statistics to assess compliance, formulate recommendations and monitor performance trends
• Proven problem solving skills to identify issues, define gaps, analyze impacts, perform research, and facilitate resolutions

###Computer Skills

• You have proficiency with computer applications to conduct research, interpret and analyze data, and create a variety of material (e.g. letters, presentations, briefing and event notes)

##Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

##How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario'sHuman Rights Codeand the*Accessibility for Ontarians with Disabilities Act, 2005.*We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

##Additional information:

Apply by:

Monday, March 30, 2026 11:59 pm EDT

Position details:

• 1 English Temporary, duration up to 6 months, 119 King St W, Hamilton, West Region, Vulnerable Sector Check

Compensation group:

Association of Management, Administrative and Professional Crown Employees of Ontario

Work hours:

Schedule 6

Category:

Policy and Analysis

Posted on:

Monday, March 16, 2026

Note:

-About security checks: A criminal or other federal offence recorddoes not automatically disqualify youfrom the position. We consider each situation based on the position's responsibilities.
If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.

• The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.
• E-SS-242109/26

##How to apply:

• You must apply online.

• Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

• Read the job description to make sure you understand this job.

• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

• If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment: All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation: Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together