About the role
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
The opportunity: We are looking for you or maybe someone you know…
Are you curious by nature? Do you always seek to understand human behaviors in your everyday life? Do you believe strategic communications can help make the world a better place? Do you think the world of research needs to change and adapt to a more complex and ever-evolving world? Do you have an entrepreneurial mindset and want to shape a consulting division? If so, Edelman Intelligence is looking for you to join our team!
We are seeking an inspiring Senior Manager, Human Intelligence who is seasoned in primary and/or secondary research (including measurement expertise). The ideal candidate will demonstrate strong entrepreneurial and collaborative spirit coupled with a solid strategic mindset. The role will need to balance an ever-changing and diverse range of research projects, including global and complex research projects involving quantitative/qualitative research, media analysis and digital analytics.
Responsibilities:
- Work closely with senior leadership to manage large scale and/or global research projects including day-to-day management of clients and Edelman teams, development and execution of research studies from start to finish and presenting results in a compelling and visually appealing way
- Partner and consult with clients and Edelman account teams to problem solve their challenges, including analyzing data, writing research reports and delivering presentations
- Contribute to research design, sampling plans, questionnaires, moderator guides and analytical plans
- Interpret research data and insights and working closely with junior staff to create a compelling story across either primary or secondary research disciplines
- Recommend communication solutions and research methodologies to clients based on research results in consultation with senior leadership
- Manage positive client relationships within Edelman and our external clients by meeting deadlines, delivering prompt responses and building conversation/dialogue
- Manage project budgets with attention to spend, timeline and staffing plan in close communication with their team business manager; proactively solves for how to address challenges/issues
- Assist the senior leadership team with growing client business through insightful and valuable work product, understanding of client business and ability to bring learning opportunities to clients, as needed
- Assist with developing strategic new business proposals by understanding client’s objectives, scoping projects and applying appropriate methodologies to meet objectives
- Supervise and mentor junior staff to help grow their research, project and client management skills
Basic Qualifications:
- Bachelor's Degree in related field
- 5 years of experience in market research, consumer insights, ideation, strategy development or digital/social research
Preferred Qualifications:
- Strong knowledge in advanced research methodologies
- Expert in either primary or secondary research with at least a basic understanding or strong curiosity for the other side
- Proactive, collaborative approach with the ability to build strong relationships with clients and colleagues
- Ability to work effectively in a team-oriented environment
- Display Edelman Intelligence values and embrace a positive, can-do attitude
- Detail-oriented with excellent written and verbal communication skills
- Experience with technology, luxury travel, and financial industries/clients
#LI-RK1
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Not the right fit? Search for Manager, Human Intelligence jobs in Toronto, ON
About Edelman
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders.
We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements.
Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society.
Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.
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About the role
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
The opportunity: We are looking for you or maybe someone you know…
Are you curious by nature? Do you always seek to understand human behaviors in your everyday life? Do you believe strategic communications can help make the world a better place? Do you think the world of research needs to change and adapt to a more complex and ever-evolving world? Do you have an entrepreneurial mindset and want to shape a consulting division? If so, Edelman Intelligence is looking for you to join our team!
We are seeking an inspiring Senior Manager, Human Intelligence who is seasoned in primary and/or secondary research (including measurement expertise). The ideal candidate will demonstrate strong entrepreneurial and collaborative spirit coupled with a solid strategic mindset. The role will need to balance an ever-changing and diverse range of research projects, including global and complex research projects involving quantitative/qualitative research, media analysis and digital analytics.
Responsibilities:
- Work closely with senior leadership to manage large scale and/or global research projects including day-to-day management of clients and Edelman teams, development and execution of research studies from start to finish and presenting results in a compelling and visually appealing way
- Partner and consult with clients and Edelman account teams to problem solve their challenges, including analyzing data, writing research reports and delivering presentations
- Contribute to research design, sampling plans, questionnaires, moderator guides and analytical plans
- Interpret research data and insights and working closely with junior staff to create a compelling story across either primary or secondary research disciplines
- Recommend communication solutions and research methodologies to clients based on research results in consultation with senior leadership
- Manage positive client relationships within Edelman and our external clients by meeting deadlines, delivering prompt responses and building conversation/dialogue
- Manage project budgets with attention to spend, timeline and staffing plan in close communication with their team business manager; proactively solves for how to address challenges/issues
- Assist the senior leadership team with growing client business through insightful and valuable work product, understanding of client business and ability to bring learning opportunities to clients, as needed
- Assist with developing strategic new business proposals by understanding client’s objectives, scoping projects and applying appropriate methodologies to meet objectives
- Supervise and mentor junior staff to help grow their research, project and client management skills
Basic Qualifications:
- Bachelor's Degree in related field
- 5 years of experience in market research, consumer insights, ideation, strategy development or digital/social research
Preferred Qualifications:
- Strong knowledge in advanced research methodologies
- Expert in either primary or secondary research with at least a basic understanding or strong curiosity for the other side
- Proactive, collaborative approach with the ability to build strong relationships with clients and colleagues
- Ability to work effectively in a team-oriented environment
- Display Edelman Intelligence values and embrace a positive, can-do attitude
- Detail-oriented with excellent written and verbal communication skills
- Experience with technology, luxury travel, and financial industries/clients
#LI-RK1
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Not the right fit? Search for Manager, Human Intelligence jobs in Toronto, ON
About Edelman
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders.
We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements.
Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society.
Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.