Total Experience: 10 & Above years Role Description: - Analyze and resolve day-to-day incidents, billing exceptions, and defects to ensure smooth Meter-to-Cash operations. - Provide operational support by addressing issues related to billing exceptions, device installation/removal, meter readings, and Device Management (DM) integration defects. - Manage incidents and support operations related to data exchange (IDEX) processes, including IDoc processing. - Perform SAP IS-U configuration updates for Billing and Device Management modules. - Prepare functional specifications for WRICEF objects, including billing reports, DM workflows, and Fabric pipelines. - Conduct Unit Testing, Integration Testing, and UAT, ensuring end-to-end validation across systems. - Identify and recommend process improvements and automation opportunities using Microsoft Fabric capabilities such as Dataflows, Pipelines, Lakehouse, and Power BI embedded analytics. - Analyze recurring issues and propose automation or process enhancements to reduce manual effort and minimize billing exceptions. Required Skill Set: SAP ISU Techno Functional Consultant, SAP ISU Billing, DMISU-Billing, DM, Project Management, Team Management.