Conseiller.e principal.e en communication - Opérations & Réseau
Top Benefits
About the role
Intelcom | Dragonfly C’est plus de 100 stations de tri et des opérations sur trois continents. Leader canadien de la logistique du dernier kilomètre, on a une vision claire : offrir une livraison rapide, précise et fiable grâce à une technologie de pointe.
Tu veux un emploi en pleine action où tu peux collaborer en équipe et voir l’impact direct de ton travail ? On t’attend !
Un rôle stratégique au cœur de la logistique
Key Responsibilities
Act as a strategic communications partner to Operations and Network teams, translating operational realities into clear, coordinated, and actionable communications for a range of audiences. Support day-to-day operational alignment by developing communication plans, key messages, and tools that help teams stay informed, aligned, and ready to execute. Lead communications that enable network growth, including station openings, expansion initiatives, and site integration activities, in close collaboration with cross-functional partners. Help bring a stronger corporate voice to client communications, both proactively and reactively, in relation to our products, progress, operational updates, and network evolution. Develop and adapt communication tools and content for different audiences, including employees, leaders, corporate clients, and external partners. Collaborate with Public Relations and other internal partners to ensure consistency across internal and external messaging and support the company’s reputation. Measure communication effectiveness and refine strategies to maximize clarity, consistency, and impact in a fragmented and international environment. Develop and implement operational communication strategies that strengthen alignment among employees, leaders, partners, and clients. Support relationship-building efforts with corporate clients through clear and consistent communications. Ensure communication initiatives contribute to operational efficiency and business performance.
Qualifications & Skills
Bachelor’s degree in Communications, Marketing, Industrial Relations, or a related field; Master’s degree an asset. 10+ years of experience in communications within a large organization, with a track record of delivering concrete communication initiatives in both internal and external contexts. Experience supporting operational environments and working with business teams to develop practical, ready-to-use communication tools and plans. Experience in multi-site, multi-time-zone environments, with the ability to manage shifting priorities and move work forward with speed and discipline. Strong stakeholder management skills, including experience working with senior leaders, clients, and cross-functional partners. Knowledge of the logistics or e-commerce sector. Full professional proficiency in written and spoken French and English; a third language is an asset. High level of autonomy, sound judgment, and ability to execute effectively in fast-paced and evolving environments. Sensitivity to community relations and social acceptability issues. Proficiency with digital communication tools, collaborative platforms, Microsoft 365, and AI tools. Proven experience in strategic communications, with a strong ability to move from planning to execution and deliver in fast-moving environments. Action-driven mindset, with the ability to turn operational and network priorities into concrete, useful, and timely communication tools and initiatives. Strong ability to translate complex realities into clear, credible, and actionable communication for different audiences. Excellent writing, simplification, and storytelling skills. Collaborative leadership and ability to influence diverse stakeholders while staying close to the work and execution. Position based in Montreal, Quebec, with occasional travel to stations; flexible schedule during operational events (ramp-up/peak periods, openings).
Pourquoi nous rejoindre ? Chez Intelcom | Dragonfly, tu évolues dans un environnement flexible et stimulant, entouré·e de talents passionnés. Tu bénéficies aussi de nombreux avantages :
Gymnase avec un entraineur personnel
Lunch de ton choix fournis par l’employeur Assurances collectives REER collectif Journées bien-être Remboursement partiel du transport collectif Programme d’aide aux employé·e·s ...
et bien plus encore.
Ce poste est ouvert pour répondre à un besoin organisationnel réel au sein de l'organisation.
Chez Intelcom | Dragonfly, nous avançons avec des valeurs fortes : collaboration, innovation, excellence et responsabilité.
Nous valorisons la diversité, garantissons l’équité et créons un véritable sentiment d’appartenance.
Des mesures d’accommodement peuvent être offertes aux personnes en situation de handicap dans le cadre de notre processus de recrutement, conformément à la loi. Merci de nous informer de tout besoins particuliers.
Not the right fit? Search for Conseiller.e principal.e en communication jobs in Montreal, Quebec, Canada
About Intelcom | Dragonfly
Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande. __ Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.
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Conseiller.e principal.e en communication - Opérations & Réseau
Top Benefits
About the role
Intelcom | Dragonfly C’est plus de 100 stations de tri et des opérations sur trois continents. Leader canadien de la logistique du dernier kilomètre, on a une vision claire : offrir une livraison rapide, précise et fiable grâce à une technologie de pointe.
Tu veux un emploi en pleine action où tu peux collaborer en équipe et voir l’impact direct de ton travail ? On t’attend !
Un rôle stratégique au cœur de la logistique
Key Responsibilities
Act as a strategic communications partner to Operations and Network teams, translating operational realities into clear, coordinated, and actionable communications for a range of audiences. Support day-to-day operational alignment by developing communication plans, key messages, and tools that help teams stay informed, aligned, and ready to execute. Lead communications that enable network growth, including station openings, expansion initiatives, and site integration activities, in close collaboration with cross-functional partners. Help bring a stronger corporate voice to client communications, both proactively and reactively, in relation to our products, progress, operational updates, and network evolution. Develop and adapt communication tools and content for different audiences, including employees, leaders, corporate clients, and external partners. Collaborate with Public Relations and other internal partners to ensure consistency across internal and external messaging and support the company’s reputation. Measure communication effectiveness and refine strategies to maximize clarity, consistency, and impact in a fragmented and international environment. Develop and implement operational communication strategies that strengthen alignment among employees, leaders, partners, and clients. Support relationship-building efforts with corporate clients through clear and consistent communications. Ensure communication initiatives contribute to operational efficiency and business performance.
Qualifications & Skills
Bachelor’s degree in Communications, Marketing, Industrial Relations, or a related field; Master’s degree an asset. 10+ years of experience in communications within a large organization, with a track record of delivering concrete communication initiatives in both internal and external contexts. Experience supporting operational environments and working with business teams to develop practical, ready-to-use communication tools and plans. Experience in multi-site, multi-time-zone environments, with the ability to manage shifting priorities and move work forward with speed and discipline. Strong stakeholder management skills, including experience working with senior leaders, clients, and cross-functional partners. Knowledge of the logistics or e-commerce sector. Full professional proficiency in written and spoken French and English; a third language is an asset. High level of autonomy, sound judgment, and ability to execute effectively in fast-paced and evolving environments. Sensitivity to community relations and social acceptability issues. Proficiency with digital communication tools, collaborative platforms, Microsoft 365, and AI tools. Proven experience in strategic communications, with a strong ability to move from planning to execution and deliver in fast-moving environments. Action-driven mindset, with the ability to turn operational and network priorities into concrete, useful, and timely communication tools and initiatives. Strong ability to translate complex realities into clear, credible, and actionable communication for different audiences. Excellent writing, simplification, and storytelling skills. Collaborative leadership and ability to influence diverse stakeholders while staying close to the work and execution. Position based in Montreal, Quebec, with occasional travel to stations; flexible schedule during operational events (ramp-up/peak periods, openings).
Pourquoi nous rejoindre ? Chez Intelcom | Dragonfly, tu évolues dans un environnement flexible et stimulant, entouré·e de talents passionnés. Tu bénéficies aussi de nombreux avantages :
Gymnase avec un entraineur personnel
Lunch de ton choix fournis par l’employeur Assurances collectives REER collectif Journées bien-être Remboursement partiel du transport collectif Programme d’aide aux employé·e·s ...
et bien plus encore.
Ce poste est ouvert pour répondre à un besoin organisationnel réel au sein de l'organisation.
Chez Intelcom | Dragonfly, nous avançons avec des valeurs fortes : collaboration, innovation, excellence et responsabilité.
Nous valorisons la diversité, garantissons l’équité et créons un véritable sentiment d’appartenance.
Des mesures d’accommodement peuvent être offertes aux personnes en situation de handicap dans le cadre de notre processus de recrutement, conformément à la loi. Merci de nous informer de tout besoins particuliers.
Not the right fit? Search for Conseiller.e principal.e en communication jobs in Montreal, Quebec, Canada
About Intelcom | Dragonfly
Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande. __ Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.