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STRIVE Recruitment Inc. logo

Office Manager

St. Catharines, Ontario
CA$53 - CA$60/yearly
Senior Level
full_time

Top Benefits

$70,000–$80,000 salary, depending on experience
Full-time, permanent position with a fast-growing business
Monday to Friday, 9 AM – 5 PM, fully onsite

About the role

The Role

We’re recruiting for a highly specialized Office Manager to support one of our long-standing clients in the consumer goods industry. This dynamic, full-time role offers the opportunity to become a critical player in a small, fast-paced organization, overseeing day-to-day office operations while taking ownership of full-cycle recruitment and HR coordination.

This is an ideal position for a self-starter with experience in people operations, cross-departmental support, and the kind of hands-on leadership that keeps everything running smoothly, from logistics and IT to onboarding and culture-building.

Advantages

  • $70,000–$80,000 salary, depending on experience
  • Full-time, permanent position with a fast-growing business
  • Monday to Friday, 9 AM – 5 PM, fully onsite
  • Vacation, extended health benefits, and personal spending account
  • Supportive team and a people-first environment
  • Career advancement potential as the company continues to scale

Responsibilities

Cross-Departmental Support (40%)

  • Provide day-to-day support to various departments including logistics, sales, marketing, customer service, and finance
  • Help process incoming orders and coordinate shipping logistics and RMAs
  • Respond to customer inquiries and process warranty claims
  • Assist marketing with blog content, social media coordination, and event logistics
  • Support accounts payable by processing invoices and vendor payments
  • Offer ad-hoc administrative support to ensure smooth departmental operations

Human Resources & Recruitment (40%)

  • Own the recruitment process from posting to onboarding: source candidates, screen resumes, coordinate interviews, and support hiring managers
  • Create and deliver structured onboarding experiences and training programs for new hires
  • Lead employee engagement initiatives, recognition programs, and internal communications
  • Assist with performance evaluations, feedback processes, and offboarding where needed
  • Maintain and update HR documentation including policies, procedures, and employee files

Office Operations & Project Coordination (20%)

  • Manage IT equipment, software updates, and tech troubleshooting
  • Ensure the office is fully stocked, organized, and operational
  • Track and report on internal metrics including customer feedback, product performance, and departmental KPIs
  • Act as a central point of contact for interdepartmental projects and initiatives
  • Standardize internal processes to improve efficiency across teams

Requirements

  • 5+ years of experience in office management, HR, or people operations
  • Diploma or degree in Human Resources, Business Administration, or a related field
  • Strong organizational skills and the ability to manage competing priorities
  • A warm, approachable demeanor and a solution-focused mindset
  • Hands-on experience with recruitment tools, onboarding platforms, and HR best practices
  • Confidence in cross-functional collaboration and leading small projects independently

About STRIVE Recruitment Inc.

Staffing and Recruiting
11-50

STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, and Manufacturing Operations. STRIVE supports various clients from small to medium-sized enterprises to Fortune 500 organizations for their permanent, contract, and temporary recruitment needs.