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Lead, Learning Strategy

TD20 days ago
Toronto, ON
CA$115,600 - CA$163,200/annual
JobCard.seniorityLevels.senior_level
JobCard.employmentTypes.full_time

Top Benefits

Health and well‑being benefits
Savings and retirement programs
Paid time off

About the role

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Human Resources

Pay Details:

115,600 - 163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Lead and manage a team of HR professionals/specialists in the delivery of specialized consultative services and advice to business leaders for own area of expertise, and lead in the development, design, delivery and oversight of effective enterprise HR plans, policies, program solutions and advice in a specialized HR function aligned with business strategies.

KEY ACCOUNTABILITIES

CUSTOMER

  • Oversee/ manage the development/design/delivery of effective HR plans/ policies / programs/ advice
  • Monitor and communicate the effectiveness of plans, programs, and practices related to own area of expertise
  • Provide specialized expertise / counsel to business management and HR teams and continuously develop knowledge in own area of expertise
  • Ensure business partners and HR are provided with high quality advice and support
  • Engage, manage and influence internal/external cross-functional partners to develop/deliver integrated solutions
  • Act as a key reference point and subject matter expert for policies and processes relating to area of expertise
  • Liaise as appropriate with risk management partners such as TD's Compliance and Legal groups, to ensure employment practices are consistent with TD's risk appetite
  • Collaborate with partners supporting across all regions and jurisdictions to ensure corporate and regional policies and processes align where appropriate
  • Contribute analysis and content on employment risk and emerging trends for reporting to TD's Human Resources Oversight Committee, Senior Executive Team and Board of Directors

SHAREHOLDER

  • Ensure team adheres to enterprise frameworks and methodologies related to overall business management activities
  • Lead relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
  • Identify, mitigate and report on risk issues per enterprise policy / guidance and ensure appropriate escalation processes are followed
  • Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
  • Lead relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
  • Lead in the selection and relationship management of partners to administer plans and programs in a manner that meet key objectives/service level targets
  • Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
  • Manage oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
  • Oversee or lead the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues
  • Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
  • Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
  • Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Ensure employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

EMPLOYEE / TEAM

  • Responsible for management of the overall team providing both leadership and guidance
  • Contribute to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty
  • Set targets and objectives for the individual/team, and deliver results
  • Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
  • Lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees
  • Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
  • Manage employees in compliance with all human resources policies, procedures and guidelines of conduct
  • Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams
  • Recruit for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
  • Act as a brand ambassador for the business area/function and the bank, both internally and/or externally

BREADTH & DEPTH

  • Lead and manage a team of professionals and overall operation of a diverse group in an area of moderate risk, complexity or scope, while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results
  • Coordinate and prioritize multiple initiatives and manages resource allocation
  • Establish effective relationships with different Stakeholders, Business Sponsors, Executives and LOB
  • Provide support and contribute to the overall discipline and strategy for respective areas
  • Provide coaching, mentorship and guidance to practitioners, business, executives within area of expertise
  • Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines
  • Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business
  • Typically reports to a Senior Manager or Executive role

EXPERIENCE & EDUCATION

  • Undergraduate degree
  • 7+ years of relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

About TD

Banking
10,000+

The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by branches & serves approximately 22 million customers in a number of locations in key financial centres around the globe. Over 85,000 TD employees represent the strongest team in banking. Delivering legendary customer experiences is who we are & is part of being the Better Bank. Visit our Careers page to learn more about TD and why TD is a great place to work.