Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As a Product Manager, Residential Lending Solutions, you will serve as the strategic lead and subject matter expert for a portfolio of products focused on residential lending solutions. This role is accountable for defining and executing a customer-centric product strategy that drives revenue growth, enhances customer experience, and differentiates offerings in the market.

You will lead the full product lifecycle, from discovery and opportunity assessment through delivery, launch, and continuous optimization. Leveraging a holistic product management approach, you will balance customer needs, business objectives, operational realities, and technology capabilities to deliver scalable, high-impact solutions.

This role requires strong strategic thinking, technical fluency, and organizational leadership, including the ability to guide cross-functional teams, evaluate solution approaches, and drive alignment across Technology, Operations, Sales, Marketing, and Lender Relations.

HERE’S HOW YOU’LL CONTRIBUTE:

Product Strategy, Growth & Differentiation

• Define and evolve a strategic product roadmap for residential lending solutions
• Drive revenue growth and share of wallet expansion
• Identify opportunities for product differentiation and innovation
• Prioritize initiatives based on business value and customer impact

End-to-End Product Lifecycle Leadership

• Lead the full product lifecycle from discovery through post-launch optimization
• Align product vision with execution and measurable business outcomes
• Champion customer-centric development practices

Modern Product Development & Agentic Enablement

• Guide product development using modern SDLC practices
• Identify and leverage agentic and AI-enabled capabilities where appropriate
• Ensure scalable and future-ready product solutions

Technical Evaluation & Solution Alignment

• Evaluate technical designs and architectural trade-offs
• Collaborate closely with engineering and architecture teams
• Bridge business and technical teams effectively

Backlog Leadership & Team Direction

• Lead Product Owners, Analysts, and Specialists in backlog management
• Define priorities, success criteria, and delivery expectations
• Drive accountability for execution and outcomes

Cross-Functional Collaboration & Stakeholder Leadership

• Partner with Operations and Lender Relations teams
• Align with Sales and Marketing for go-to-market success
• Manage stakeholder expectations and priorities

Client Engagement & Customer Experience

• Support client engagement initiatives
• Drive improvements in customer experience
• Act as voice of the customer in decision-making

Performance & Optimization

• Define and monitor key performance indicators (KPIs)
• Use data to drive continuous improvement
• Foster innovation and experimentation

HERE’S WHAT YOU’LL BRING:

• 5+ years in product management or product development
• Strong experience with strategic roadmap planning and business value prioritization
• Understanding of modern SDLC and exposure to agentic/AI products
• Technical fluency to evaluate solution design
• Experience leading cross-functional teams
• Strong stakeholder management and communication skills
• Experience in residential lending, real estate, or insurance preferred

Total Direct Compensation:

$122,000 to $149,200

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
• Group retirement savings plan with company match
• Paid holidays and generous paid time off
• Hybrid work arrangements
• Paid volunteer opportunities and charitable donation matching
• Employee recognition programs that include referral incentives
• Potential for performance-based incentives
• The opportunity to participate in our stock purchase plan
• And more!
• As per terms of the employment agreement

For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.