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Store Concierge

Specsavers1 day ago
Nanaimo, BC
$19 - $21/hour
Mid Level

About the role

Nanaimo, BC – Woodgrove Centre

$19-$21/hour

About Specsavers:
Specsavers has been on a continual mission to improve lives through better sight since 1984 with a heavy focus on eliminating preventable vision loss and blindness. Having successfully achieved the ‘Great Place to Work’ accreditation, we strive for the highest professional and clinical standards. We also recognize that our people are critical to our past and future success – thus providing outstanding personal development plans, unstinting support and excellent benefits. Come join our mission of transforming eye health and careers around the world for over 40 years!

Objective:
The Store Concierge plays a crucial role in driving foot traffic, engaging potential customers, and creating awareness about the significance of regular eye exams. This position focuses on promoting the Specsavers brand and enhancing customer engagement by encouraging customer to have eye exams.

Responsibilities:

  • Proactively approach customers passing the store, fostering awareness about the Specsavers brand and offer.
  • Provide information on eye health and benefits of professional eye exams.
  • Offering to clean or adjust customers current glasses to engage in conversation to encourage bookings and glasses sales.
  • Communicate effectively with retail staff to ensure a seamless customer experience.
  • Maintain accurate records of customer interactions, appointments, and glasses sales.
  • Prioritize a high level of customer satisfaction through friendly and informative interactions.

About you:

  • A willingness to promote Specsavers from the lease line of the store.

  • Enjoys interacting with people and building positive customer relationships.

  • Comfortable working outside to reach a broader audience.

  • Confident and engaging communication style.

  • The ability to build genuine and supportive relationships with colleagues and customers.

  • Determined to accomplish results through perseverance and has a can-do attitude.

Qualifications:

  • Previous experience in sales, event staffing, or promotional roles is advantageous.

  • Excellent verbal and written skills with strong attention to detail.

  • Exceptional communication skills.

  • Passionate about promoting health and wellness.

  • Ability to work independently and as part of a team.

  • Flexible schedule, including weekends and evenings.

Don’t miss out on this incredible opportunity to be a part of our mission to improve lives through better sight. Apply now and let’s make a difference together! Join Specsavers, where your passion meets purpose.

About Specsavers

Retail
10,000+

Specsavers began 40 years ago with the vision of two optometrists, Doug and Mary Perkins, who set out to provide best-value eyecare to everybody.

Their passion for optometry has led Specsavers to become the largest privately-owned optical group in the world, delivering high-quality, affordable optical and hearing care in 12 countries. And it continues to shape the lives and experience of around 41,000 colleagues who are developing their careers with us across the globe.