Job Description As the Member Experience & Community Coordinator, you will play a key role in delivering high-quality, engaging events that reflect DLL’s mission and values. Reporting to the Head of Human Resources, you will collaborate across teams and with external partners to design, coordinate, and evaluate internal events that energize our workplace and foster meaningful connections.

This role is ideal for someone who is detail-oriented, proactive, and passionate about creating memorable experiences that champion member culture and engagement.

Find out more here about how you can unleash your full potential at DLL!

Day to Day Event Planning, Execution & Strategy

• Lead end-to-end planning and execution of internal events, including community activities and member celebrations
• Coordinate all logistics—venue, catering, A/V, transportation, accommodations—and manage vendor relationships for seamless delivery
• Develop timelines, budgets, run-of-show documents, and conduct post-event evaluations to drive continuous improvement
• Optimize coordination through a centralized calendar and identify opportunities for efficiency and sustainability
• Monitor ROI and feedback, capturing stories and data to demonstrate impact and inform future strategy
• Identify opportunities to increase efficiency and sustainability in event planning

Culture, Engagement & Experience

• Design and implement initiatives that foster a positive, inclusive workplace culture aligned with company values
• Collaborate with leadership to align cultural programming with company values
• Organize employee recognition, wellness programs, and engagement experiences while serving as a culture ambassador
• Design inclusive event experiences that reflect DLL values and foster community connection
• Build and nurture strong relationships with speakers, vendors, internal teams, and key stakeholders

Resource Management

• Maintain event playbooks, guidelines, and internal webpages; manage digital assets like photos and forms
• Support office operations including deliveries, storage organization, and ad hoc logistical needs.
• Administration tasks, preparing and presenting reports
• Own and maintain a comprehensive event calendar and ensure organizational visibility
• Track expenses, ensure budget alignment, prepare outcome reports (participation rates and ROI), and uphold health, safety, and accessibility standards

All Members Enjoy

• Two working days per year volunteering for a local charity
• Bonus plan
• Remote working from home opportunities
• Flexible hours
• Career development opportunities: online learning, member development programs, Tuition reimbursement program.
• Outstanding Medical, Dental, Vision and Paramedical benefit programs
• Employer paid defined contribution pension plan
• Industry leading Vacation package
• Subsidized Gym membership programs
• Employee Referral program
• Open concept modern working environment
• Click this link for an overview of all the benefits in your region

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

Essentials

• Post secondary education required
• Minimum 2 years’ experience in successful event management, communications, public relations, fundraising and/or project coordination in a virtual and in-person environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• Flexibility to work evenings/weekends as needed
• Strong analytical skills to interpret event data and generate actionable insights
• Experience managing budgets and vendor relationships
• Knowledge of accessibility and inclusion best practices
• Excellent oral and written communication skills for effective business correspondence and collaboration
• Creative mindset focused on enhancing customer experience
• Ability to work independently and in a team environment in a hybrid environment (minimum 2 days/week in-office)
• Flexibility to shift priorities and complete tasks within set deadlines
• Alignment with DLL’s values and commitment to the mission/purpose of the organization
• Proven ability to manage sensitive information with discretion
• Strong organizational skills and attention to detail
• Self-starter with a proactive, solution-oriented approach

Choose wellbeing DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our Four Wellbeing Categories Are As Follows

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

There are things that matter to our members and the wellbeing of our members matters to DLL.

Settling In At DLL, we are many things. We are team members, family members, and community members. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know Desired Primary Work Location: Burlington, ON

Applicable pay range $52,323 - $78,484

DLL is considering candidates in numerous locations. The pay estimate displayed represents the typical pay range for candidates hired for this position in the desired primary work location. Pay may be adjusted outside the projected range based on geographical differentiation as well as for any other lawful reason. Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially those with less experience or qualification.

This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, pension plan, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are subject to eligibility.

• Deadline for application: October 7, 2025 (Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website: www.workingatdllgroup.com
• DLL’s referral program applies
• For more information, please contact our Talent acquisition partner April Kim via April.Kim@dllgroup.com

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring is subject to the successful completion of a background check.

DLL is an equal-opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.

About Us DLL, a great place to build your career DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture — shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us — is at the heart of everything we do.

We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.

You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.

Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.

Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL.

Join us in Partnering for a better world!